Northgate TV Service

★★★★☆
  • 1912 W Galbraith Rd

    Cincinnati, OH 45239

    Map & Directions
  • 513-522-6956

About Northgate TV Service

Details
  • TVs and Radios
3.9167 12
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I cannot believe that there are actually reviews on here that are positive. I had the most horrible experience with this company. They did not do anything they said they would. They kept my television for MONTHS and were NOT helpful and did NOT fix it. It was the worst service over all that I have ever had. The BBB is correct and this company should not be used by anyone. I wish I would have looked up their rating on the BBB before I let them touch my television.

1
★☆☆☆☆

I cannot believe that there are actually reviews on here that are positive. I had the most horrible experience with this company. They did not do anything they said they would. They kept my television for MONTHS and were NOT helpful and did NOT fix it. It was the worst service over all that I have ever had. The BBB is correct and this company should not be used by anyone. I wish I would have looked up their rating on the BBB before I let them touch my television.

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I called Northgate TV and was greeted by a person, not an answering machine, and the person was very helpful and friendly..scheduled an appointment..asked about prices and was informed about what to expect...the servicemen, Jack and Nick were more than qualified, especially Jack, and repaired the television in my house at about the cost I was quoted.

5
★★★★★

I called Northgate TV and was greeted by a person, not an answering machine, and the person was very helpful and friendly..scheduled an appointment..asked about prices and was informed about what to expect...the servicemen, Jack and Nick were more than qualified, especially Jack, and repaired the television in my house at about the cost I was quoted.

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.

After I read the ratings I tried Northgate TV and was not disappointed...they repaired my merchandise in 2 days at a really reasonable cost....I was happy..

2
★★★★★

After I read the ratings I tried Northgate TV and was not disappointed...they repaired my merchandise in 2 days at a really reasonable cost....I was happy..

Pros: friendly

Cons: no Saturday

from CitySearch
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Thanks Pat. You guys were really helpful. If I need to have a repair I am glad you were there to help

2
★★★★★

Thanks Pat. You guys were really helpful. If I need to have a repair I am glad you were there to help

Pros: Helpful to the handicapped

from CitySearch
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I have used Northgate TV Service for over 20 years they have provided excellent service. The only time I had any problem was when Serviceman Kevin was working for them, but the owner Pat was quick to respond and take care of me.

I know I can always count on Northgate TV for my TV, VCR, DVD and stereo problems. I highly recommend them.

2
★★★★★

I have used Northgate TV Service for over 20 years they have provided excellent service. The only time I had any problem was when Serviceman Kevin was working for them, but the owner Pat was quick to respond and take care of me.

I know I can always count on Northgate TV for my TV, VCR, DVD and stereo problems. I highly recommend them.

Pros: Always ready to lend me a TV or fix mine in a hurry

from CitySearch
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Hi, My name is Patty Aretz and I was disturbed by the latest rating. I called everyone who we have serviced since being on the internet (2 months) and no one has expressed dissatisfaction, to me anyhow. I think that the writer is a disgruntled ex employee who has stolen from us and continues to hack into our computer and try to cause trouble. Yes, we have 2 unresolved complaints, but I have no idea who they a re and have tried to correct that.

2
★★★★★

Hi, My name is Patty Aretz and I was disturbed by the latest rating. I called everyone who we have serviced since being on the internet (2 months) and no one has expressed dissatisfaction, to me anyhow. I think that the writer is a disgruntled ex employee who has stolen from us and continues to hack into our computer and try to cause trouble. Yes, we have 2 unresolved complaints, but I have no idea who they a re and have tried to correct that.

Pros: prices are lower than average

Cons: no Saturday appointments or after 5

from CitySearch
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I mistakenly tried them after briefly reading reviews. It was horrible! THEN I checked their B etter B usiness B ureau rating to find they are rated unacceptable. I will NEVER use them again

0
★☆☆☆☆

I mistakenly tried them after briefly reading reviews. It was horrible! THEN I checked their B etter B usiness B ureau rating to find they are rated unacceptable. I will NEVER use them again

Pros: Nothing

Cons: Everything

from CitySearch
.

Great service?? Check their BBB rating.
What a coincidence that the 5 star reviewer's name is the same first name of one of the owner's daughters
Beware of ANY service with only 1 review and it is 5 star
Unsatisfactory

1
★☆☆☆☆

Great service?? Check their BBB rating.
What a coincidence that the 5 star reviewer's name is the same first name of one of the owner's daughters
Beware of ANY service with only 1 review and it is 5 star
Unsatisfactory

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1 out of 1 people found this review helpful.

.

from the moment we called Northgate TV and the lady who answered was so helpful and courteous, till the time our tv was repaired - 2 days later - it was a great experience,
reasonably priced friendly and efficient.

5
★★★★★

from the moment we called Northgate TV and the lady who answered was so helpful and courteous, till the time our tv was repaired - 2 days later - it was a great experience,
reasonably priced friendly and efficient.

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0 out of 1 people found this review helpful.

.

We are currently enjoying the best picture we ever had on our television< plasma, called Northgate and they provided same day service, friendly and knowledgeable, knew the problem, came the next day with the part, 2 hours later, great service. Thanks, men.

2
★★★★★

We are currently enjoying the best picture we ever had on our television< plasma, called Northgate and they provided same day service, friendly and knowledgeable, knew the problem, came the next day with the part, 2 hours later, great service. Thanks, men.

Pros: Quick, friendly, accurate...

Cons: can't think of any right now

from CitySearch
.

After having my tv for just a few months the darn thing went out. My service contract company put me in contact with Northgate TV. They came out at the appointed time. The servicemen were professional and took their time. They repaired my set in the house, cleaned the screen and adjusted the color. They were in the house for over an hour and made sure that everything was working properly. The picture on the set looked better after the servicemen finished than it did when I first brought it home. Even when my service contract expires I will call Northgate TV.

2
★★★★★

After having my tv for just a few months the darn thing went out. My service contract company put me in contact with Northgate TV. They came out at the appointed time. The servicemen were professional and took their time. They repaired my set in the house, cleaned the screen and adjusted the color. They were in the house for over an hour and made sure that everything was working properly. The picture on the set looked better after the servicemen finished than it did when I first brought it home. Even when my service contract expires I will call Northgate TV.

Pros: they took their time to make everything right

Cons: none

from CitySearch
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Read the other reviews, but don't understand them. I have used Northgate TV Service many times in the past 10 years for my televisions and dvd players. Their servicemen are friendly, knowledgeable and very professional. The office staff alway worked hard to see that I was satisfied with my service. I have never had a single issue with anyone I have been in contact with from Northgate TV Service. I recommend them if you have a tv problem and will always go to them.

2
★★★★☆

Read the other reviews, but don't understand them. I have used Northgate TV Service many times in the past 10 years for my televisions and dvd players. Their servicemen are friendly, knowledgeable and very professional. The office staff alway worked hard to see that I was satisfied with my service. I have never had a single issue with anyone I have been in contact with from Northgate TV Service. I recommend them if you have a tv problem and will always go to them.

Pros: Friendly, professional staff

Cons: no Saturday service

from CitySearch
 

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