Ashley Homestore

★★☆☆☆
  • 11755 Commons Dr.

    Springdale, OH 45246

    Map & Directions
  • 513-619-6700

About Ashley Homestore

Categories
  • Furniture Stores
  • Beds
  • Bedroom Furniture
  • Mattress Stores
  • Bedding
  • Home Furniture Sales
Details
  • Mattress Stores
Hours
M-Sa 10am-9pm, Su 12pm-6pm
Emails
  • 30morrismanagers@morrisfci.com
Payment Options
  • American Express
  • Cash
  • Check
  • Discover
  • Financing
  • MasterCard
  • Traveler's Check
  • Visa

Home & Garden

Home & Garden
More choices in Springdale:
Resultset_next

Original Mattress Factory

9853 Waterstone Blvd Cincinnati, IA

Resultset_next

Ringels Hamilton Furntr Incorporated

3 Ludlow St Hamilton, OH

2.3333 9
Hi! Sign in to let us know how Ashley Homestore was?
Write a Review
.

This is the worst possible place to buy furniture. The saleswoman, Pat, was really nice. After looking around some more, we came back to purchase. Unfortunately, another salesman wouldn't stop following us around and thought he would was

1
★★★☆☆

This is the worst possible place to buy furniture. The saleswoman, Pat, was really nice. After looking around some more, we came back to purchase. Unfortunately, another salesman wouldn't stop following us around and thought he would was

.

So horrible!!!\r
Bought three rooms of furniture. Bought warranties for two.\r
One piece of furniture has a dent in it and I have been calling for 15 months to get it repaired.\r
Turns out the store did not give me the "warranty box" and

1
★★★☆☆

So horrible!!!\r
Bought three rooms of furniture. Bought warranties for two.\r
One piece of furniture has a dent in it and I have been calling for 15 months to get it repaired.\r
Turns out the store did not give me the "warranty box" and

.

Poor furniture quality, extremely poor repair service. Our sofa recliner broke almost immediately after the warranty expired. I have been trying since November (now end of January) to get repaired. You must prepay everything, first service

1
★★★☆☆

Poor furniture quality, extremely poor repair service. Our sofa recliner broke almost immediately after the warranty expired. I have been trying since November (now end of January) to get repaired. You must prepay everything, first service

.

Terrible customer service. Did not even notify us when our order was in after having us wait almost 3 weeks later than told we would have to wait. Ordered four pieces. Three were fine, one was damaged. Contacted customer service the day

1
★★★☆☆

Terrible customer service. Did not even notify us when our order was in after having us wait almost 3 weeks later than told we would have to wait. Ordered four pieces. Three were fine, one was damaged. Contacted customer service the day

.

customer service is terrible. were they nice? Yes. were they helpfull? No!! I had an issue with the furniture falling apart within a year of purchase. I bought the insurance so im covered right? NO. The insurance company said its a

0
★☆☆☆☆

customer service is terrible. were they nice? Yes. were they helpfull? No!! I had an issue with the furniture falling apart within a year of purchase. I bought the insurance so im covered right? NO. The insurance company said its a

.

croocks!!! bait and switch. The furnature in the store is not what they'll deliver and you cann't take it back or even have your credit card help you because they make you wait three months on your couch. Sat on couch in store was ok.

0
★☆☆☆☆

croocks!!! bait and switch. The furnature in the store is not what they'll deliver and you cann't take it back or even have your credit card help you because they make you wait three months on your couch. Sat on couch in store was ok.

.

My husband and I went to Ashley Furniture to buy a new bed in which I wanted for Christmas and had the best experience . We walked in not really sure of what we wanted but a man asked us if we needed help and we said no and continued to

2
★★★★★

My husband and I went to Ashley Furniture to buy a new bed in which I wanted for Christmas and had the best experience . We walked in not really sure of what we wanted but a man asked us if we needed help and we said no and continued to

.

Hello good people of Cincinnati. I just wanted to let you know about the inept customer service at Ashley Furniture. First let me start off by saying they have pretty good furniture and we have spent at least $5000 at this store. I

0
★☆☆☆☆

Hello good people of Cincinnati. I just wanted to let you know about the inept customer service at Ashley Furniture. First let me start off by saying they have pretty good furniture and we have spent at least $5000 at this store. I

.

BUYER BEWARE! I used to be a fan of Ashley Furniture . Not anymore!Their quality and service has gone downhill! My husband and I purchased several pieces of furniture there (Tri County location) and immediately had problems with several items (the quality!!). Ashley furniture wanted to repair but not replace the items. Our sofa and loveseat were eventually "repaired"., but not to a new or even satisfactory condition. So I called a manager who promised to call me back. Weeks and weeks went by, no phone call, so I called again. Next, a different manager called saying they were looking into it and even tells me that several other customers have had similar problems with their same sofa and loveseat! But...More time went by with none of my calls being returned even after several messages. Now, a totally different manager calls and says it is too late to replace them. She says she had no knowledge of me speaking to the other managers...and to top it off this manager was extremely rude on the telephone! She finally did admit and see where I had called but would not back the product or offer a feasible solution. I tried to be super polite, biting my tongue, hoping it would help get this issued resolved. It didn't help...I was appalled at the way that this lady and Ashley Furniture have handled this matter. Ashley Furniture gets an D- in quality and an F in customer service from me!

0
★☆☆☆☆

BUYER BEWARE! I used to be a fan of Ashley Furniture . Not anymore!Their quality and service has gone downhill! My husband and I purchased several pieces of furniture there (Tri County location) and immediately had problems with several items (the quality!!). Ashley furniture wanted to repair but not replace the items. Our sofa and loveseat were eventually "repaired"., but not to a new or even satisfactory condition. So I called a manager who promised to call me back. Weeks and weeks went by, no phone call, so I called again. Next, a different manager called saying they were looking into it and even tells me that several other customers have had similar problems with their same sofa and loveseat! But...More time went by with none of my calls being returned even after several messages. Now, a totally different manager calls and says it is too late to replace them. She says she had no knowledge of me speaking to the other managers...and to top it off this manager was extremely rude on the telephone! She finally did admit and see where I had called but would not back the product or offer a feasible solution. I tried to be super polite, biting my tongue, hoping it would help get this issued resolved. It didn't help...I was appalled at the way that this lady and Ashley Furniture have handled this matter. Ashley Furniture gets an D- in quality and an F in customer service from me!

Pros: Furniture looks good.

Cons: Poor quality, bad customer service!

Message from Ashley Homestore

Ashley HomeStore at Tri-County is proud to have served the greater Cincinnati area for over 10 years. Dedicated to helping you create the home of your dreams, Ashley HomeStore offers stylish home furnishings from the No. 1 selling furniture brand worldwide with the quality service you can expect from a locally owned and operated store. We look forward to sharing our passion for furniture, mattresses and accessories with you. We are conveniently located just west of the Tri-County Mall near the intersection of I-75 and I-275. We are next to Dave & Busters on Commons Drive in Springdale.

Yext PowerListings

 

Wait, you're the expert.

If you've been to or used Ashley Homestore, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review