Hausfeld's Salon & The Spa

★★☆☆☆
  • 118 Plum St

    Dayton, OH 45440

    Map & Directions
  • 937-438-8414

About Hausfeld's Salon & The Spa

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Personal Services

Personal Services
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I just recently went to Hausfeld's for a massage and pedicure for the first time. I had a great experience with both and felt it was only necessary to write a nice review about it :)

When i came to this page, I was shocked to see all the nasty comments about the customer service because I had the complete opposite. I was treated with top-notch service by every employee I was in contact with and they truly made my first time there a memorable one. I will definitely go back again where I know I am treated well and spread the good word.

I am looking forward to my next visit and I suggest that anyone looking for a salon and spa go to Hausfeld's as well!

5
★★★★★

I just recently went to Hausfeld's for a massage and pedicure for the first time. I had a great experience with both and felt it was only necessary to write a nice review about it :)

When i came to this page, I was shocked to see all the nasty comments about the customer service because I had the complete opposite. I was treated with top-notch service by every employee I was in contact with and they truly made my first time there a memorable one. I will definitely go back again where I know I am treated well and spread the good word.

I am looking forward to my next visit and I suggest that anyone looking for a salon and spa go to Hausfeld's as well!

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I have never been to an establishment like this one before, so I called and asked several questions about pedicures. I wanted to know what they did, how they go about doing the treatment..etc. I asked a specific question, " Do you have whirlpool foot tanks?". "The type where the feet are placed in a tank with warm water and a softening agent and the water is stirred by a whirlpool?" I was told they did. So I made an appointment for a pedicure.
Well turns out they didn't.
I arrived at the location and was taken to a room where my technician "Carol"was filling a plastic tub with 6 quarts of warm water, I was told to remove my shoes and socks and roll my pant legs up then she sat me i a over stuffed chair and was told to put my feet in the tub. On the bottom of the tub were glass orb's which I asked "What are they for?" I was told that ladies like the colors and it had nothing to do with the procedure.
As the treatment proceeded "Carol" said it would be better for my feet to have a "WAX" treatment (another rip off as I see it. $$$ down the drain as far as I could tell.) But I agreed.
Well let me tell you. I my poor tired feet felt no better afterward at all. The only feeling I got was the feeling that they had duped another MAN.I was light in the pocket book and still walking on tired feet. I will NOT go back.

1
★☆☆☆☆

I have never been to an establishment like this one before, so I called and asked several questions about pedicures. I wanted to know what they did, how they go about doing the treatment..etc. I asked a specific question, " Do you have whirlpool foot tanks?". "The type where the feet are placed in a tank with warm water and a softening agent and the water is stirred by a whirlpool?" I was told they did. So I made an appointment for a pedicure.
Well turns out they didn't.
I arrived at the location and was taken to a room where my technician "Carol"was filling a plastic tub with 6 quarts of warm water, I was told to remove my shoes and socks and roll my pant legs up then she sat me i a over stuffed chair and was told to put my feet in the tub. On the bottom of the tub were glass orb's which I asked "What are they for?" I was told that ladies like the colors and it had nothing to do with the procedure.
As the treatment proceeded "Carol" said it would be better for my feet to have a "WAX" treatment (another rip off as I see it. $$$ down the drain as far as I could tell.) But I agreed.
Well let me tell you. I my poor tired feet felt no better afterward at all. The only feeling I got was the feeling that they had duped another MAN.I was light in the pocket book and still walking on tired feet. I will NOT go back.

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I had the best manicure, the staff was very professional and I was treated like a queen. My nails look great and I received the best hand massage ever. I do wish OPI was the nail polish.

4
★★★★☆

I had the best manicure, the staff was very professional and I was treated like a queen. My nails look great and I received the best hand massage ever. I do wish OPI was the nail polish.

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My boyfriend took me here on Valentines Day and we got a couple's massage. It was ok. The food we had was trash though.Then I got my nails done..That was the worst nail job EVER! it looked like I let a 3year old paint my nail then dipped them in baby oil. I was so upset. The nail polish was fallng off and it was gross.

1
★☆☆☆☆

My boyfriend took me here on Valentines Day and we got a couple's massage. It was ok. The food we had was trash though.Then I got my nails done..That was the worst nail job EVER! it looked like I let a 3year old paint my nail then dipped them in baby oil. I was so upset. The nail polish was fallng off and it was gross.

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I went to the Springboro store and a stylist named Merry? Meryl? did my hair. She said she was the head stylist. (!!!) I wanted hi-lites but I told her I did not want to be too blonde. I got nervous when she pulled out a huge bottle of developer and told her again, not too blonde. Of course, I came out with very, very light---almost plantinum hair. I was upset and she said she would fix it, but it had to be NIW because she was off in 30 minutes. She put something on my hair to drab it down and I ended up a real ashy blonde. I was in shock. I thought maybe I was over reacting, so i paid and went outside. In the sunlight, it was worse. I sat in my car and cried for 10 minutes. Then I went back in, but the stylist was gone and the receptionist would barely stop texting to talk to me. I left and called my best friend, who sent me to her salon up at crosspoint. What a difference! Fabulous customer service, they were so kind when I was so upset. They managed to get the grayish cast off my hair, although it was still very, very light. The stylist told me he didn't want to do too much at once or my hair might be damaged. So slowly, we are rectifying what Haufeld's did. Now I warn everyone to STAY AWAY!!!!

1
★☆☆☆☆

I went to the Springboro store and a stylist named Merry? Meryl? did my hair. She said she was the head stylist. (!!!) I wanted hi-lites but I told her I did not want to be too blonde. I got nervous when she pulled out a huge bottle of developer and told her again, not too blonde. Of course, I came out with very, very light---almost plantinum hair. I was upset and she said she would fix it, but it had to be NIW because she was off in 30 minutes. She put something on my hair to drab it down and I ended up a real ashy blonde. I was in shock. I thought maybe I was over reacting, so i paid and went outside. In the sunlight, it was worse. I sat in my car and cried for 10 minutes. Then I went back in, but the stylist was gone and the receptionist would barely stop texting to talk to me. I left and called my best friend, who sent me to her salon up at crosspoint. What a difference! Fabulous customer service, they were so kind when I was so upset. They managed to get the grayish cast off my hair, although it was still very, very light. The stylist told me he didn't want to do too much at once or my hair might be damaged. So slowly, we are rectifying what Haufeld's did. Now I warn everyone to STAY AWAY!!!!

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Total ripoff!!! I would never recommend this salon to anyone..especially if you're a first time customer! I went in to get my 6 year old daughter a haircut and paid $50 for 15 minute hair job!! It's very inconsiderate to a new customer walking in for the first time to put you with their most expensive stylist! I've never heard of pricing like that!! They should have to disclose pricing up front always for new customers (with prices like that..I was expecting maybe $25..not double!!) Guess this is why it looks like noone is ever at the Salon...I definitely don't blame them!! RIPOFF!!!

1
★☆☆☆☆

Total ripoff!!! I would never recommend this salon to anyone..especially if you're a first time customer! I went in to get my 6 year old daughter a haircut and paid $50 for 15 minute hair job!! It's very inconsiderate to a new customer walking in for the first time to put you with their most expensive stylist! I've never heard of pricing like that!! They should have to disclose pricing up front always for new customers (with prices like that..I was expecting maybe $25..not double!!) Guess this is why it looks like noone is ever at the Salon...I definitely don't blame them!! RIPOFF!!!

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I purchased a gift card for specific services for about $240.00. I happened to be there when my guest was presenting her gift card. I interrupted the transaction as she was told she owed more on the gift card, which was pre-paid one month prior. A separate service was added and I paid for that service. There was "no one" at the salon who could verify the added charges. I was told to "e-mail Molly" after paying the added amount. Molly's e-mail response was she was sorry but they didn't charge the tax for some of the services on the gift card. I won't again, but if you purchase a gift card from Hausfeld's, give your recipient and extra $10.00 for added charges.

1
★☆☆☆☆

I purchased a gift card for specific services for about $240.00. I happened to be there when my guest was presenting her gift card. I interrupted the transaction as she was told she owed more on the gift card, which was pre-paid one month prior. A separate service was added and I paid for that service. There was "no one" at the salon who could verify the added charges. I was told to "e-mail Molly" after paying the added amount. Molly's e-mail response was she was sorry but they didn't charge the tax for some of the services on the gift card. I won't again, but if you purchase a gift card from Hausfeld's, give your recipient and extra $10.00 for added charges.

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We have spent over a $1500.00 in packages for ourselves and gifts for friends. We purchased a deluxe spa pedicure and from the time we purchased it until the time we used it Hausfelds changed the names of their offerings. Well we booked what was to be a 1 hour session and they said nothing. After 32 minutes we were done and escorted to the cashier. We asked what happend and they said they don't offer that package anymore. We were given $7.98 each as a credit and told if we have any other questions we could email MOLLY. The problem is ... no one will ever speak to you to help resolve any issues, they only do it by email. Well I can tell you that I have emailed for 7 days now and I get one misdirected response per day on average. They took my money on a 2009 package and refunded me the difference on a new 2010 price. They cheated us out of 1/2 the time we paid for and gave us $7.98 back. I have another package I purchased for my wife at $239.00 but they no longer offer it. Even though the offer has not expired I am not sure about what she will get. I asked for a refund due to the situation and lack of personal response but they told me VIA EMAIL, that if I showed up at the salon for a refund, they had already alerted security. I hope this gives you all a little insight into just what type of place this really is. I for one will never spend another dime at this bait and switch establishment. I hope you are all forewarned.

1
★☆☆☆☆

We have spent over a $1500.00 in packages for ourselves and gifts for friends. We purchased a deluxe spa pedicure and from the time we purchased it until the time we used it Hausfelds changed the names of their offerings. Well we booked what was to be a 1 hour session and they said nothing. After 32 minutes we were done and escorted to the cashier. We asked what happend and they said they don't offer that package anymore. We were given $7.98 each as a credit and told if we have any other questions we could email MOLLY. The problem is ... no one will ever speak to you to help resolve any issues, they only do it by email. Well I can tell you that I have emailed for 7 days now and I get one misdirected response per day on average. They took my money on a 2009 package and refunded me the difference on a new 2010 price. They cheated us out of 1/2 the time we paid for and gave us $7.98 back. I have another package I purchased for my wife at $239.00 but they no longer offer it. Even though the offer has not expired I am not sure about what she will get. I asked for a refund due to the situation and lack of personal response but they told me VIA EMAIL, that if I showed up at the salon for a refund, they had already alerted security. I hope this gives you all a little insight into just what type of place this really is. I for one will never spend another dime at this bait and switch establishment. I hope you are all forewarned.

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1 out of 1 people found this review helpful.

.

I made a recent appointment at Hausfields Salon. It was a nice lookin salon.Staff looked professional. I was in to get a color and cut. The place is pricey, but I figure you get what you pay for. Well I dont know what to say, but the cut looked very out dated. I hated to complain, because I really didnt want someone else to make it worse. ok I didnt like the cut, well I hated the cut. The color was ok, not great but not totally horrible, just kinda not as good as I had in the past from a previous salon. I had marks on my head where I guess color touched my scalp from foils, thats what they said when I got it fixed. I had to do corrective color at this point. So between the 2 salon visits I was in for 350 dollars. So my experience wasnt very good at this salon. Go at your own risk...

1
★☆☆☆☆

I made a recent appointment at Hausfields Salon. It was a nice lookin salon.Staff looked professional. I was in to get a color and cut. The place is pricey, but I figure you get what you pay for. Well I dont know what to say, but the cut looked very out dated. I hated to complain, because I really didnt want someone else to make it worse. ok I didnt like the cut, well I hated the cut. The color was ok, not great but not totally horrible, just kinda not as good as I had in the past from a previous salon. I had marks on my head where I guess color touched my scalp from foils, thats what they said when I got it fixed. I had to do corrective color at this point. So between the 2 salon visits I was in for 350 dollars. So my experience wasnt very good at this salon. Go at your own risk...

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Called and asked to view hairdressers to pick out my own designer. They said no. Anyway they recommended one of their top tier for April 60.00 a hair cut.
Very dissapointed hair 1" longer on one side the top is longer on the opposite side. Not quite what you would expect for the money. Asked to speak to a manager they would not get on phone or return calls. Fancy salons and big prices mean nothing!

2
★★☆☆☆

Called and asked to view hairdressers to pick out my own designer. They said no. Anyway they recommended one of their top tier for April 60.00 a hair cut.
Very dissapointed hair 1" longer on one side the top is longer on the opposite side. Not quite what you would expect for the money. Asked to speak to a manager they would not get on phone or return calls. Fancy salons and big prices mean nothing!

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I booked an appointment ahead of time received a $5.00 gift coupon. The coupon had the date of my appt on it. In person at the salon, I changed the appointment date and time to another date, because I was having my picture taken by a professional photographer and I wanted to look good for the sitting. At that time the Lead Ass istant, didn't tell me that my coupon was not going to be honored because the date was changed. I kept the appointment and presented the card at check-out. They wouldn't honor the card. They said it was up to the stylist to honor. They went to ask her and Carissa said no. I asked for the owners phone #. When I spoke to Bobbie Hausfeld she said, "it's our policy not accept the coupon if the date is changed on the card."

Well, Bobbie, if that's your final answer, I wont go there anymore. $5.00 is a big deal for someone on unemployment. I thought you acted haughty and high horse on the phone and your tone of voice sucked. Now you folks know how the owner acts. What good is it to patronize a place where the customer isn't treated out of courtesy? Don't go to Hausfeld's.

1
★☆☆☆☆

I booked an appointment ahead of time received a $5.00 gift coupon. The coupon had the date of my appt on it. In person at the salon, I changed the appointment date and time to another date, because I was having my picture taken by a professional photographer and I wanted to look good for the sitting. At that time the Lead Ass istant, didn't tell me that my coupon was not going to be honored because the date was changed. I kept the appointment and presented the card at check-out. They wouldn't honor the card. They said it was up to the stylist to honor. They went to ask her and Carissa said no. I asked for the owners phone #. When I spoke to Bobbie Hausfeld she said, "it's our policy not accept the coupon if the date is changed on the card."

Well, Bobbie, if that's your final answer, I wont go there anymore. $5.00 is a big deal for someone on unemployment. I thought you acted haughty and high horse on the phone and your tone of voice sucked. Now you folks know how the owner acts. What good is it to patronize a place where the customer isn't treated out of courtesy? Don't go to Hausfeld's.

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1 out of 1 people found this review helpful.

.

I decided to get my hair cut really short for the first time in my life, so i went in there very nervous and left looking and feeling fabulous. The hair stylist who cut my hair was very knowledgable, funny, and gave great tips during the styling process. I couldn't have asked for a better experience or hair cut.

5
★★★★★

I decided to get my hair cut really short for the first time in my life, so i went in there very nervous and left looking and feeling fabulous. The hair stylist who cut my hair was very knowledgable, funny, and gave great tips during the styling process. I couldn't have asked for a better experience or hair cut.

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I am 20 years old and I have been searching for a hip salon who would give me the haircut I've always wanted. I booked an appointment with Brenda and she was awesome! I brought a picture in of a few hairstyles I like and she matched my hair with their style perfectly! She was super friendly (along with everybody else that worked there). You could tell it was a good salon because all the girls working there had up to date and excellent looking hairstyles. They've been getting awards every year for being one of the top 200 salons in the U.S.! Also, if you go on their website, you can even book an appointment online! They treated me very well and prices weren't bad at all!!! Brenda even shared a LOT of styling tips for my hair while she was cutting it. If you're looking for a new hip salon...do NOT look any further! This place rocks!!!

4
★★★★☆

I am 20 years old and I have been searching for a hip salon who would give me the haircut I've always wanted. I booked an appointment with Brenda and she was awesome! I brought a picture in of a few hairstyles I like and she matched my hair with their style perfectly! She was super friendly (along with everybody else that worked there). You could tell it was a good salon because all the girls working there had up to date and excellent looking hairstyles. They've been getting awards every year for being one of the top 200 salons in the U.S.! Also, if you go on their website, you can even book an appointment online! They treated me very well and prices weren't bad at all!!! Brenda even shared a LOT of styling tips for my hair while she was cutting it. If you're looking for a new hip salon...do NOT look any further! This place rocks!!!

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Hausfeld's has made a name for itself despite all the new Aveda Salons and corporate chains which are popping up everywhere. Michael is one of the best hair stylists in town. His talent and personality are exceptional. The salon itself is always very clean and there is tons of parking. Good location too, not so close to the mall that you have to fight traffic to get there. Love this place!

4
★★★★☆

Hausfeld's has made a name for itself despite all the new Aveda Salons and corporate chains which are popping up everywhere. Michael is one of the best hair stylists in town. His talent and personality are exceptional. The salon itself is always very clean and there is tons of parking. Good location too, not so close to the mall that you have to fight traffic to get there. Love this place!

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.

Hausfelds is a very nice place to get your hair or nails done. I have not really had any of their spa services (massages, facials, etc.) but my friends who have say they are very, very good. The prices are kind of high, but the staff is really great. They do a great job and are all really nice to you.

4
★★★★☆

Hausfelds is a very nice place to get your hair or nails done. I have not really had any of their spa services (massages, facials, etc.) but my friends who have say they are very, very good. The prices are kind of high, but the staff is really great. They do a great job and are all really nice to you.

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