4 Wheel Drive Hardware Inc

★★★☆☆
  • 44488 State Rte 14

    Columbiana, OH 44408

    Map & Directions
  • 330-482-4733

About 4 Wheel Drive Hardware Inc

Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED

Home & Garden

Home & Garden
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2.5 2
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I ordered a radiator in the middle of January 2011 and gave my card number. Radiator was back ordered until Feb. 9th. I was issued a different card from my bank with different numbers so I called to give the new ones. I was told that to change numbers they would have to charge my new card. Feb. 10th the charge appeared in my account. Checking my account on Feb. 18th I saw they charged me again for the same item and also saw that it caused two overdrafts totaling $ 56.00. I called and they sent a credit for the second charge to my card and they said they would cover the overdrafts. On Feb. 22nd I saw that they DEBITED my account $56.00. It's now Feb 23rd and I've paid $395.00 for a $283.00 radiator that I still don't have

1
★☆☆☆☆

I ordered a radiator in the middle of January 2011 and gave my card number. Radiator was back ordered until Feb. 9th. I was issued a different card from my bank with different numbers so I called to give the new ones. I was told that to change numbers they would have to charge my new card. Feb. 10th the charge appeared in my account. Checking my account on Feb. 18th I saw they charged me again for the same item and also saw that it caused two overdrafts totaling $ 56.00. I called and they sent a credit for the second charge to my card and they said they would cover the overdrafts. On Feb. 22nd I saw that they DEBITED my account $56.00. It's now Feb 23rd and I've paid $395.00 for a $283.00 radiator that I still don't have

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Although I live In Maryland, I decided to travel to Ohio to meet some of the people that work at this jeep parts department. While there I found that the counter persons were very helpful and informative, but the stores appearance seem to be hectic and chaotic. Parts not in order, shelves in disarray. Everyone claims to "have lower prices" on parts and accessories, however I didn't see it. If I had walked in with a competitors price they would match it but wouldn't beat it. Another thing I find Not so useful, is the online forums 4wd offers their customers. As with any forum, there are rude, and somewhat unknowledgeable persons within the forums that "claim" to know everything. If you ask me, The phone service is one of 4wd's best qualities, but I wouldn't partake in the forums, order anything from them online or goto the stores location for parts.

4
★★★★☆

Although I live In Maryland, I decided to travel to Ohio to meet some of the people that work at this jeep parts department. While there I found that the counter persons were very helpful and informative, but the stores appearance seem to be hectic and chaotic. Parts not in order, shelves in disarray. Everyone claims to "have lower prices" on parts and accessories, however I didn't see it. If I had walked in with a competitors price they would match it but wouldn't beat it. Another thing I find Not so useful, is the online forums 4wd offers their customers. As with any forum, there are rude, and somewhat unknowledgeable persons within the forums that "claim" to know everything. If you ask me, The phone service is one of 4wd's best qualities, but I wouldn't partake in the forums, order anything from them online or goto the stores location for parts.

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Message from 4 Wheel Drive Hardware Inc

We have the largest selection of aftermarket and replacement parts available for your Jeep Wrangler, CJ and Cherokee. We offer price matches and free UPS ground shipping on most orders - some exclusions apply. Visit 4wd.com for more details.

More about 4 Wheel Drive Hardware Inc

4Wheel Drive Hardware (4WD) is the leading mail order and Internet distributor of Jeep parts and accessories. As a division of Transamerican Auto Parts, 4WD is headquartered in Columbiana, Ohio. Tom Kennedy, the founder and owner, and a four-wheel drive hobbyist, conceived the idea for his company out of his own need. A friend got him interested in racing and working on Jeeps, and he found himself quickly falling in love with the sport. Tom frequently needed quality replacement Jeep parts that were often hard to find. His search for good suppliers resulted in the idea of providing the same service at a reasonable price to other four-wheel drive acquaintances–and 4WD was born in his two-car garage more than 30 years ago. Tom Kennedy is no longer with us, but his spirit lives on within the company. In 2006, 4WD was acquired by Transamerican Auto Parts Company, LLC. Transamerican Auto Parts is one of the largest automotive aftermarket parts and accessories companies in the country, and with the addition of 4WD and Performance Products, Transamerican Auto Parts will now be a leader in the automotive aftermarket for Jeeps. Transamerican Auto Parts operates 55 4 Wheel Parts Performance Centers in 17 states, and is poised to give 4WD the same treatment and take us to the next level. 4WD and Transamerican Auto Parts have prided ourselves in providing innovative and unique parts and accessories to our customers. As a result, 4WD has become the industry leader to Jeep owners around the world.We pledge to you that we will continue to improve on every facet of our business. For our long-term customers, we would like to thank you very much for your business and support. For those of you that have not done business with us yet, we hope you give us a chance to show you why we are the leader in the industry.

 

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