The BonBonerie

★★★★☆
  • 2030 Madison Rd.

    Cincinnati, OH 45208

    Map & Directions
  • 513-321-3399

About The BonBonerie

Categories
  • Coffeehouses
  • Wedding Cakes
Details
  • Wedding Cakes
  • $
  • Local Favorite
Hours
M-F 7:30am-5:30pm, Sa 8am-4pm, Su Closed
Emails
  • customerservice@bonbonerie.com
Keywords
  • Bakery
  • cafe
  • cookies
  • wedding cake
  • Wine
  • French macaron
  • custom cake
  • cake
  • cupcakes
  • breakfast
4.2857 7
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Poor Customer Service \r
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BAKERY: Pre-made bakery products are exceptional. Custom products disappointing. Bakery staff not customer-oriented. My [expensive] custom order for my mother's birthday was created using NEON green icing...

3
★★★★★

Poor Customer Service \r
\r
BAKERY: Pre-made bakery products are exceptional. Custom products disappointing. Bakery staff not customer-oriented. My [expensive] custom order for my mother's birthday was created using NEON green icing...

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When I first discovered Bonbonerie, it was before the recent renovation, and I was so struck by the whimsy and perfection of the teahouse. I loved to have quiche, rooibos tea, and cookies with my young daughter, and just enjoy the

3
★★★★★

When I first discovered Bonbonerie, it was before the recent renovation, and I was so struck by the whimsy and perfection of the teahouse. I loved to have quiche, rooibos tea, and cookies with my young daughter, and just enjoy the

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Being new to the area, I had heard that I needed to try Bonbonerie. What a letdown! The service really did leave lots to be desired and everything seemed rushed. The biggest disappointment was in the quality of the baked goods. I have

3
★★★★★

Being new to the area, I had heard that I needed to try Bonbonerie. What a letdown! The service really did leave lots to be desired and everything seemed rushed. The biggest disappointment was in the quality of the baked goods. I have

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Not people friendly. Not willing to go any extra miles for the customer. I ordered graduation cookies for my daughter. I had to prepay which was fine but was VERY UNHAPPY that 2 days prior to her event I noticed another cut out that was better for her age. I called the bakery to change her order. The cookies had not even been made yet. Because it was not three days prior to pick up it was two they would not change the order. I feel I prepaid so I was stuck. I have always enjoyed the pastry at Bonbonerie but have never ever been given great customer service. I continue to always return because I love their work but this was it for me.

0
★☆☆☆☆

Not people friendly. Not willing to go any extra miles for the customer. I ordered graduation cookies for my daughter. I had to prepay which was fine but was VERY UNHAPPY that 2 days prior to her event I noticed another cut out that was better for her age. I called the bakery to change her order. The cookies had not even been made yet. Because it was not three days prior to pick up it was two they would not change the order. I feel I prepaid so I was stuck. I have always enjoyed the pastry at Bonbonerie but have never ever been given great customer service. I continue to always return because I love their work but this was it for me.

Pros: Great bakery items

Cons: Customer serive goes further

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$2.10 a piece! I think a real Danish is flaky not cakey.

1
★★☆☆☆

$2.10 a piece! I think a real Danish is flaky not cakey.

Cons: danish were cakey almost gummy

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I'm amazed to be the first person reviewing the Bonbonerie.. this is a Cincinnati treasure and it's worth the thunder thighs just to walk in the door and enjoy the sights and smells. Not a low-calorie estabishment, that's for sure. If I had to pick a favourite thing I would go for the luscious iced cupcakes that are a wonderful creamy treat.

4
★★★★☆

I'm amazed to be the first person reviewing the Bonbonerie.. this is a Cincinnati treasure and it's worth the thunder thighs just to walk in the door and enjoy the sights and smells. Not a low-calorie estabishment, that's for sure. If I had to pick a favourite thing I would go for the luscious iced cupcakes that are a wonderful creamy treat.

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This place is fantastic...every single thing i've tried from here is delicious. They do wedding cakes and other special occasion cakes (try the bumbleberry in the summer or the white chocolate raspberrry), and make a variety of specialty cookies and baked goods. Their coffee is deliicious, as is their coffeecake and selection of teas. It's a good place to have breakfast with the girls.

2
★★★★★

This place is fantastic...every single thing i've tried from here is delicious. They do wedding cakes and other special occasion cakes (try the bumbleberry in the summer or the white chocolate raspberrry), and make a variety of specialty cookies and baked goods. Their coffee is deliicious, as is their coffeecake and selection of teas. It's a good place to have breakfast with the girls.

Pros: Delicious food, friendly staff, cute place!

Cons: Sometimes it can get a bit crowded in the mornings, and it's closed on Sundays.

Message from The BonBonerie

Whether you’re looking for a wedding cake or a lemon tart, The Bonbonerie has the stunningly delicious selection of treats you need. For more than 30 years, Cincinnati, Ohio’s favorite bakery has baked unique creations that delight taste buds and warm hearts.



From Cincinnati all the way to New York, it seems like everyone’s talking about this bakery’s mouthwatering treats. The famous bakery has received over 20 awards, including Best of Wedding from The Knot and CityBeat Best, Best Bakery from Cincinnati Magazine, and Best of City Search.



The professional pastry chefs behind the magic, Mary Pat Pace and Sharon Butler, believe in making every item both beautiful and delicious. In part, they do this by baking everything from scratch with the finest, freshest ingredients. The finished products are more than sweet treats; they are works of art designed to be cherished and enjoyed. The bakery and café is warm and inviting, and the friendly bakers always treat valued customers exceptionally.



From flaky-crust pies to morning muffins and custom birthday cakes, The Bonbonerie is pleased to offer every treat you need. If they don’t have what you’re looking for, they will create a custom order just for you. Have something truly extravagant in mind? They want to hear about it!



At this bakery, the customer is the priority. With a genuine passion for baking, Mary Pat and Sharon understand the joy a decadent, artful dessert can bring firsthand. They want to bring this amazing, one-of-a-kind experience to you and your loved ones. Satisfy your sweet tooth by heading to Cincinnati’s top bakery. Learn more about The Bonbonerie by visiting the website or calling a helpful employee at (513) 321-3399 today.

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