U.S. Bank Branch

★☆☆☆☆
  • 6594 Mayfield Rd

    Mayfield Heights, OH 44124

    Map & Directions
  • 440-646-1421

About U.S. Bank Branch

Details
Hours
Sun 12pm-4pm, Mon-Fri 9am-7pm, Sat 9am-4pm

Finance

Finance
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Frequent errors - holding local checks for several days, receiving notice days later, although bad check fees are waived you loose check cashing privileges at other places. Poor service - Most recently have been double billed for check printing, called local branch where my account is, and put on hold several times after being told someone will help me "in a minute". Have been on phone for 12 minutes in this call. Was interrupted in my explanation of my problem and told I had to wait. No offer to call me back, no request to call them back at another time(assuming they are busy), and not courteous on the phone.Maybe banks shouldn't be in grocery stores?

1
★☆☆☆☆

Frequent errors - holding local checks for several days, receiving notice days later, although bad check fees are waived you loose check cashing privileges at other places. Poor service - Most recently have been double billed for check printing, called local branch where my account is, and put on hold several times after being told someone will help me "in a minute". Have been on phone for 12 minutes in this call. Was interrupted in my explanation of my problem and told I had to wait. No offer to call me back, no request to call them back at another time(assuming they are busy), and not courteous on the phone.Maybe banks shouldn't be in grocery stores?

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