Wendy's Bridal Columbus

★★★☆☆
  • 6339 Sawmill Rd

    Dublin, OH 43017

    Map & Directions
  • 614-336-9100

About Wendy's Bridal Columbus

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Hours
Sun 12pm-5pm, Mon-Thu 10am-8pm, Fri-Sat 10am-6pm
Reservations
Make A Reservation

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I absolutely loved my dress and Sue, the lady I worked with. My alterations were expensive but the dress looked amazing when it was done. My only issue was one of my accessories was came in a different color than I ordered it and the lady

3
★★★★★

I absolutely loved my dress and Sue, the lady I worked with. My alterations were expensive but the dress looked amazing when it was done. My only issue was one of my accessories was came in a different color than I ordered it and the lady

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I had a great experience here with my consultant Amy. They offer discounts for buying your dress the first time you come in, paying in full, and for accessories bought the same day as the dress. I probably tried on about 8 dresses and

3
★★★★★

I had a great experience here with my consultant Amy. They offer discounts for buying your dress the first time you come in, paying in full, and for accessories bought the same day as the dress. I probably tried on about 8 dresses and

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I just purchased my wedding gown and accessories at Wendy's Bridal in Dublin, Ohio, and I couldn't be more thrilled! Lila helped me choose the perfect dress to fit both my body shape and my taste in style. She offered practical advice and

3
★★★★★

I just purchased my wedding gown and accessories at Wendy's Bridal in Dublin, Ohio, and I couldn't be more thrilled! Lila helped me choose the perfect dress to fit both my body shape and my taste in style. She offered practical advice and

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Run away fast! Terrible people work there! I wish I had looked at more than The Knot before going there. Absolutely every review I have read since we made the mistake of going there says they are awful and I agree. My daughter placed

3
★★★★★

Run away fast! Terrible people work there! I wish I had looked at more than The Knot before going there. Absolutely every review I have read since we made the mistake of going there says they are awful and I agree. My daughter placed

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WOW, I just wish I could wear my dress all of the time! I had such a wonderful experience with Wendy's. They were so honest with me when I was trying dresses on. I suffer from major body dysmorphia and they were sensitive to that. I was so

3
★★★★★

WOW, I just wish I could wear my dress all of the time! I had such a wonderful experience with Wendy's. They were so honest with me when I was trying dresses on. I suffer from major body dysmorphia and they were sensitive to that. I was so

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Wendy's was the first and only place I went to pick out my wedding dress. As soon as I walked in, I spotted my dress but was hesitant because of the color of the sash. Once my bridal consultant informed me that I could get it all in the

3
★★★★★

Wendy's was the first and only place I went to pick out my wedding dress. As soon as I walked in, I spotted my dress but was hesitant because of the color of the sash. Once my bridal consultant informed me that I could get it all in the

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They had a lot of selections. They are very nice and the seamtress did a wonderful job on her dress.

3
★★★★★

They had a lot of selections. They are very nice and the seamtress did a wonderful job on her dress.

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My lady was amazing who helped me!! She was able to take what I liked and looked good in to find my perfect dress!! Everyone there was upbeat and very helpful!!!

3
★★★★★

My lady was amazing who helped me!! She was able to take what I liked and looked good in to find my perfect dress!! Everyone there was upbeat and very helpful!!!

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I went in to look for a fascinator for my wedding that is 6 weeks away. I was told that I'd have to get something off of the sample table and was left to fend for myself. No help or advice. I am VERY irate. What am I pretty woman? I was still in my suit from work, so It's not as if I looked like I couldn't afford anything. Perhaps the employees could benefit from a customer service course. WISH THERE WAS A NEGATIVE STAR RATING!

1
★☆☆☆☆

I went in to look for a fascinator for my wedding that is 6 weeks away. I was told that I'd have to get something off of the sample table and was left to fend for myself. No help or advice. I am VERY irate. What am I pretty woman? I was still in my suit from work, so It's not as if I looked like I couldn't afford anything. Perhaps the employees could benefit from a customer service course. WISH THERE WAS A NEGATIVE STAR RATING!

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I bought my wedding dress at Wendy's last fall and went in today to look at bridesmaid's and mother's dresses as I had a pretty good experience the first time. What a mess! When I made the appointment, I was very clear that we were looking

3
★★★★★

I bought my wedding dress at Wendy's last fall and went in today to look at bridesmaid's and mother's dresses as I had a pretty good experience the first time. What a mess! When I made the appointment, I was very clear that we were looking

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I heard great things about the store, so i traveled two hours for my appointment at Wendy's. Willy, my consultant, and all the other consultants were VERY nice and VERY helpful. NOT pushy at all!!! I didn't feel pressured to buy

3
★★★★★

I heard great things about the store, so i traveled two hours for my appointment at Wendy's. Willy, my consultant, and all the other consultants were VERY nice and VERY helpful. NOT pushy at all!!! I didn't feel pressured to buy

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The first thing that was bad with Wendy's was I walked in and the manager wasn't going to let me try on dresses because I didn't have my engagement ring on! It was getting sized! I guess at Wendy's they think a ring makes a marriage! The

3
★★★★★

The first thing that was bad with Wendy's was I walked in and the manager wasn't going to let me try on dresses because I didn't have my engagement ring on! It was getting sized! I guess at Wendy's they think a ring makes a marriage! The

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I did see the bad reviews before scheduling my appointment at Wendy's, but decided to try it out for myself.

My appointment was on a Saturday at 10am. This was the first place that I went to shop for wedding dresses. My consultant was

3
★★★★★

I did see the bad reviews before scheduling my appointment at Wendy's, but decided to try it out for myself.

My appointment was on a Saturday at 10am. This was the first place that I went to shop for wedding dresses. My consultant was

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I want to warn all the future brides out there -- AVOID THIS STORE LIKE THE PLAGUE!!!!!

I wish I could give this place less than 1 star, it doesn't even deserve that! I went here as a bridesmaid, the bride chose it, so I had no choice. This place is a scam!!!! Horrible service, the saleswomen lie to get more business, its just plain bad. The bride set up our appointment to try on dresses, after she had ordered her own a few weeks prior. We tried on several dresses. After we selected a dress we were told they only had one size for us all to try on. It was a 10. Not one of us was an exact size 10. So we were at the mercy of their sizing chart. I normally wear anywhere from a 2 to a 6. Their "sizing chart" said I wore an 8. I argued for some time, and of course they explained that different manufacturers have different sizes, blah blah blah. I know that, but thats a really huge difference!!! How can I be a 2 across the street at Davids and an 8 here. Ugh, I unfortunately took their word for it and ordered an 8, thinking maybe this dress company was that different. Then the dress came in. I was right, I probably should have ordered a 4 or 6. The 8 is unbelievably huge. And of course they won't return it. They want me to have them alter it. Yeah right, cause I'm going to fall for that. I have to however find someone skillful enough to take this dress apart, because I think the bust is built for Pamela Anderson or bigger!! I'm already a D cup, I never have this problem with dresses! I think it will cost more than the dress to fix it, since the bust has boning, but I am not paying Wendy's to do it!!!!!

ALSO, the bride, as I stated ordered her dress a few weeks before the bridesmaids. Her dress still isn't in months later. They called and said it was in, so she drove all the way out there, and it was the wrong dress!!!! They argued with her and said it was of course her dress. Seriously?!?! I think a bride would know what dress she ordered. So they blamed it on the manufacturer and won't give her any discounts or assistance. Her wedding is in August, it is now June and she still has no dress!!! And they keep making excuses!!! She ordered it almost a year ago!!!!

I want to save future brides of the stress of this awful place. Planning a wedding is stressful enough, buying the dress is supposed to be the fun part!!!

1
★☆☆☆☆

I want to warn all the future brides out there -- AVOID THIS STORE LIKE THE PLAGUE!!!!!

I wish I could give this place less than 1 star, it doesn't even deserve that! I went here as a bridesmaid, the bride chose it, so I had no choice. This place is a scam!!!! Horrible service, the saleswomen lie to get more business, its just plain bad. The bride set up our appointment to try on dresses, after she had ordered her own a few weeks prior. We tried on several dresses. After we selected a dress we were told they only had one size for us all to try on. It was a 10. Not one of us was an exact size 10. So we were at the mercy of their sizing chart. I normally wear anywhere from a 2 to a 6. Their "sizing chart" said I wore an 8. I argued for some time, and of course they explained that different manufacturers have different sizes, blah blah blah. I know that, but thats a really huge difference!!! How can I be a 2 across the street at Davids and an 8 here. Ugh, I unfortunately took their word for it and ordered an 8, thinking maybe this dress company was that different. Then the dress came in. I was right, I probably should have ordered a 4 or 6. The 8 is unbelievably huge. And of course they won't return it. They want me to have them alter it. Yeah right, cause I'm going to fall for that. I have to however find someone skillful enough to take this dress apart, because I think the bust is built for Pamela Anderson or bigger!! I'm already a D cup, I never have this problem with dresses! I think it will cost more than the dress to fix it, since the bust has boning, but I am not paying Wendy's to do it!!!!!

ALSO, the bride, as I stated ordered her dress a few weeks before the bridesmaids. Her dress still isn't in months later. They called and said it was in, so she drove all the way out there, and it was the wrong dress!!!! They argued with her and said it was of course her dress. Seriously?!?! I think a bride would know what dress she ordered. So they blamed it on the manufacturer and won't give her any discounts or assistance. Her wedding is in August, it is now June and she still has no dress!!! And they keep making excuses!!! She ordered it almost a year ago!!!!

I want to save future brides of the stress of this awful place. Planning a wedding is stressful enough, buying the dress is supposed to be the fun part!!!

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i'm trying to warn future brides to avoid this place!!!!!! Go somewhere else, anywhere else, unless you want to stress that your dress will make it in time for your wedding and want to have them talk you into ordering the wrong size so

3
★★★★★

i'm trying to warn future brides to avoid this place!!!!!! Go somewhere else, anywhere else, unless you want to stress that your dress will make it in time for your wedding and want to have them talk you into ordering the wrong size so

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I had a wonderful experience at Wendy's Bridal... I had an idea in my head about what my wedding dress shopping experience would be like, but they went above and all of my expectations! I did make an appointment and showed up a few

3
★★★★★

I had a wonderful experience at Wendy's Bridal... I had an idea in my head about what my wedding dress shopping experience would be like, but they went above and all of my expectations! I did make an appointment and showed up a few

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RUDE, RUDE, RUDE... THE WORST CUSTOMER SERVICE. Whats wrong with the women that work there. They all make commision, so you would think they would be nice. They must make commision on alteration, they will try and sell you a dress 2 sizes

3
★★★★★

RUDE, RUDE, RUDE... THE WORST CUSTOMER SERVICE. Whats wrong with the women that work there. They all make commision, so you would think they would be nice. They must make commision on alteration, they will try and sell you a dress 2 sizes

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I have had an excellent experience at Wendy's. I worked primarily with Lil. She helped me find exactly\r
what I wanted and custom ordered my dress. With her help it turned out beautiful. All the anxiety I had about what it would look

3
★★★★★

I have had an excellent experience at Wendy's. I worked primarily with Lil. She helped me find exactly\r
what I wanted and custom ordered my dress. With her help it turned out beautiful. All the anxiety I had about what it would look

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They don't deserve any rating besides a terrible or worst ever!They hate kids and will kick u out if u have a baby that cries even if they were being fitted. This is my nightmare...I made my appt like everyone else and told them that I had

3
★★★★★

They don't deserve any rating besides a terrible or worst ever!They hate kids and will kick u out if u have a baby that cries even if they were being fitted. This is my nightmare...I made my appt like everyone else and told them that I had

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Like many others, I decided to ignore the reviews and check out Wendy's Bridal for myself. I made an appointment, and was assigned to Lil. I was told to look through the racks and pick out a couple dresses to start with. After I made my selections, Lil was still no place to be found. The girl at the front desk saw me standing around, and didn't seem to care. Finally, I asked if I could just go into a room and start trying on my gowns. She told me to wait while she went in the back and got Lil- they would not let me go in by myself.

Long story short, I found I dress I absolutely love. It took Lil a little bit of time, but she eventually began to warm up to me. She wrote down my selection and I told her I would come back in the next couple weeks with my mom (who lives about 2.5 hrs away) so she could see the gown on me (pics are not allowed in the store).

I called my mom later that night and told her about the dress and recalled that I didn't receive any information about the gown. I called Wendy's and told them that I was in earlier that day and that Lil wrote down the gown I was interested in. I asked if I could have the information so my mom could see it online. The lady on the phone told me no! She said they DO NOT give out designer information until the dress is purchased! I explained that my mom is from out of town and I would like her to see the dress online before she made the trip down...still,the lady wouldn't budge.

I recalled not seeing any tags on the dress- another review said they take them off- wow! I couldn't believe that they advertise designers on their website, but refuse to give you ANY info in the store! Ridiculous! I will never go back there and after much hunting online, I finally found the dress and will buy it from somewhere that is willing to assist their customers!

0
★☆☆☆☆

Like many others, I decided to ignore the reviews and check out Wendy's Bridal for myself. I made an appointment, and was assigned to Lil. I was told to look through the racks and pick out a couple dresses to start with. After I made my selections, Lil was still no place to be found. The girl at the front desk saw me standing around, and didn't seem to care. Finally, I asked if I could just go into a room and start trying on my gowns. She told me to wait while she went in the back and got Lil- they would not let me go in by myself.

Long story short, I found I dress I absolutely love. It took Lil a little bit of time, but she eventually began to warm up to me. She wrote down my selection and I told her I would come back in the next couple weeks with my mom (who lives about 2.5 hrs away) so she could see the gown on me (pics are not allowed in the store).

I called my mom later that night and told her about the dress and recalled that I didn't receive any information about the gown. I called Wendy's and told them that I was in earlier that day and that Lil wrote down the gown I was interested in. I asked if I could have the information so my mom could see it online. The lady on the phone told me no! She said they DO NOT give out designer information until the dress is purchased! I explained that my mom is from out of town and I would like her to see the dress online before she made the trip down...still,the lady wouldn't budge.

I recalled not seeing any tags on the dress- another review said they take them off- wow! I couldn't believe that they advertise designers on their website, but refuse to give you ANY info in the store! Ridiculous! I will never go back there and after much hunting online, I finally found the dress and will buy it from somewhere that is willing to assist their customers!

Pros: good selection

Cons: customer service

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This place was terrible. I made the unfortunate decision of buying my dress here. Everything went wrong that could have gone wrong, abysmal customer service. As soon as you drop that credit card you are basically screwed. You have little recourse w/ your cc company since the dress takes forever to come in. Save yourself the hassle and heartache and go somewhere else... anywhere else. I wish I had.

1
★☆☆☆☆

This place was terrible. I made the unfortunate decision of buying my dress here. Everything went wrong that could have gone wrong, abysmal customer service. As soon as you drop that credit card you are basically screwed. You have little recourse w/ your cc company since the dress takes forever to come in. Save yourself the hassle and heartache and go somewhere else... anywhere else. I wish I had.

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Apparently they only care about the sale, once they have your money, they feel free to insult you and refuse service. We ordered the brides and bridesmaids dresses here. One of the bridesmaids dresses was completely the wrong size, but the Manager told us we did not know what we were talking about even though the dress was two sizes too large. She refused to acknowledge there was a problem and did not offer any help. She actually said we did not know what we were talking about. Take your business and cash somewhere else!

0
★☆☆☆☆

Apparently they only care about the sale, once they have your money, they feel free to insult you and refuse service. We ordered the brides and bridesmaids dresses here. One of the bridesmaids dresses was completely the wrong size, but the Manager told us we did not know what we were talking about even though the dress was two sizes too large. She refused to acknowledge there was a problem and did not offer any help. She actually said we did not know what we were talking about. Take your business and cash somewhere else!

Pros: Nice Selection

Cons: Bad business practices

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I just ordered my bridal gown from Wendy's, today! Yeah!! And, my experience was great. They have a professional staff which I found to be friendly and knowledgable. My consultant, Lil, really seemed to know which dresses would be best for my body type, personality, wedding style and budget. And, with some resistance, she steered me in the right direction. I was a little uncomfortable at first, letting someone else make style choices for me. But, I'm glad I did - I look freakin' awesome in that dress! I definitely recommend the store. I don't know what these other people are talking about. Yeah, an appointment is probably helpful and trying on wedding dresses without help from a sales person is tricky, that's probably why they want to help. Just try Wendy's Bridal and prepare to be amazed! I think they're awesome!

2
★★★★★

I just ordered my bridal gown from Wendy's, today! Yeah!! And, my experience was great. They have a professional staff which I found to be friendly and knowledgable. My consultant, Lil, really seemed to know which dresses would be best for my body type, personality, wedding style and budget. And, with some resistance, she steered me in the right direction. I was a little uncomfortable at first, letting someone else make style choices for me. But, I'm glad I did - I look freakin' awesome in that dress! I definitely recommend the store. I don't know what these other people are talking about. Yeah, an appointment is probably helpful and trying on wedding dresses without help from a sales person is tricky, that's probably why they want to help. Just try Wendy's Bridal and prepare to be amazed! I think they're awesome!

Pros: service and professionalism

Cons: shop is hard to see from street

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i went to wendy's bridal for my dress; i felt really lucky, because i loved what was practically the third dress i tried on anywhere (i went back for it after shopping elsewhere). when it came time to choose size, my hips were below a 0, my chest a 0, and my waist came in at an inch above a 2 (i'm kinda built like a boy). the salesperson wanted to order me a 4, saying that my largest size was a 2, and that they run small and always order up. after asking the manager, we at least agreed to order me a 2.
the dress comes in, and of course, it's actually too big. we decide it needs shortening (i'm 5'2"), needs a bustle, and should be taken in. it's a lace-up, and i was told that even laced as tightly as possible, it will stretch and fall off the night of the wedding. first surprise: the alternations were nearly as much as the dress itself (over $300). i consoled myself with the fact that the dress would be perfect.
i went back to re-try on the dress, to find that it is significantly shorter, pretty much too short (it should have been floor length). worse, when they hemmed it, they cut the fabric, so there would be no way to fix it anyways. i am not sure what happened when they took it in, but now i look like i am stuffed into it; i weigh about 100 pounds, and have never felt so fat! what used to be slimming and flattering (and actually gave me some shape) now looks like it fits really inappropriately; the lace-up pattern now stretches across most of my back, and looks odd. i'm not even sure i want to wear it anymore; i've been shopping for a last-minute, inexpensive alternative.
to their credit, the woman i worked with was really friendly, and i did not voice my concern with the alterations (i went to the fitting alone and it did not really sink in until i got home and tried it on again in different lighting). i would go elsewhere for alterations, or at least ask them to be very conservative in the changes they make...

2
★★☆☆☆

i went to wendy's bridal for my dress; i felt really lucky, because i loved what was practically the third dress i tried on anywhere (i went back for it after shopping elsewhere). when it came time to choose size, my hips were below a 0, my chest a 0, and my waist came in at an inch above a 2 (i'm kinda built like a boy). the salesperson wanted to order me a 4, saying that my largest size was a 2, and that they run small and always order up. after asking the manager, we at least agreed to order me a 2.
the dress comes in, and of course, it's actually too big. we decide it needs shortening (i'm 5'2"), needs a bustle, and should be taken in. it's a lace-up, and i was told that even laced as tightly as possible, it will stretch and fall off the night of the wedding. first surprise: the alternations were nearly as much as the dress itself (over $300). i consoled myself with the fact that the dress would be perfect.
i went back to re-try on the dress, to find that it is significantly shorter, pretty much too short (it should have been floor length). worse, when they hemmed it, they cut the fabric, so there would be no way to fix it anyways. i am not sure what happened when they took it in, but now i look like i am stuffed into it; i weigh about 100 pounds, and have never felt so fat! what used to be slimming and flattering (and actually gave me some shape) now looks like it fits really inappropriately; the lace-up pattern now stretches across most of my back, and looks odd. i'm not even sure i want to wear it anymore; i've been shopping for a last-minute, inexpensive alternative.
to their credit, the woman i worked with was really friendly, and i did not voice my concern with the alterations (i went to the fitting alone and it did not really sink in until i got home and tried it on again in different lighting). i would go elsewhere for alterations, or at least ask them to be very conservative in the changes they make...

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We cut it close to get my daughter's dress ordered, but Wendy's was able to get it here in plenty of time. We had a good experience, and appreciate Wendy's help.

5
★★★★★

We cut it close to get my daughter's dress ordered, but Wendy's was able to get it here in plenty of time. We had a good experience, and appreciate Wendy's help.

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I absolutely loved my wedding dress that I got at Wendy's Bridal in Dublin. The service was never great; and I found out later that many of their practices are shady--making you pay for things in advance etc. So be wary.

Overall, I loved my dress though--so was never super upset with the store...that was until...

my dress that I loved was ruined because the bustle which they charged me over $100 to put in did not last 1 hour at my reception and my dress was ruined with stains from the dance floor.

If you fall in love with a dress here--whatever you do--get your alterations somewhere else!!!

0
★☆☆☆☆

I absolutely loved my wedding dress that I got at Wendy's Bridal in Dublin. The service was never great; and I found out later that many of their practices are shady--making you pay for things in advance etc. So be wary.

Overall, I loved my dress though--so was never super upset with the store...that was until...

my dress that I loved was ruined because the bustle which they charged me over $100 to put in did not last 1 hour at my reception and my dress was ruined with stains from the dance floor.

If you fall in love with a dress here--whatever you do--get your alterations somewhere else!!!

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DO NOT DEAL WITH THESE PEOPLE!!! I should have known the moment I walked into this place that it was a terrible idea. There were no other clients??NONE??in the entire store, and yet when I asked for help at the front desk they told me I??d have to wait because I ??didn??t have an appointment.? I agreed and browsed for about 10 minutes, picking out 2 dresses I liked. No one paid any attention to me, and two women were chatting behind the front desk. I finally went back up to the counter and asked if I could try the dresses on. One woman rudely snapped, ??Listen hon, if you don??t have an appointment, you have to wait. We get real busy and that??s why you have to make an appointment.? REALLY?? They claim to be busy when there are NO OTHER CUSTOMERS IN THE STORE?? How rude! I almost left then and there but I really liked one of the dresses. Finally about fifteen minutes later, the woman who was designated to help me got off the phone and we tried on the dresses. The one I loved was just my size, and I asked if she??d sell it to me off the hanger. She said not until mid-June, but at that point she??d give me 50% off. I was excited about the great deal and agreed to call back mid-June. Over the next month, I shopped at several more places, but the deal I was promised was by far the best price I found. The first week of May, just to assure the dress and the deal promised were still in good standing, I called the store only to find they had SOLD THE DRESS off the hanger for 30% off to someone else the previous week. I absolutely could not believe it. Here I had been shopping for a month, turning down other good deals, because I believed this dress was ??waiting for me? until mid-June. The woman on the phone told me I should have called sooner. WHAT?? I actually called them a month and a half BEFORE they told me to! Unbelievable. And they got an extra 20% from the girl who ended up with the dress. I called back and asked for a matching price to the one the girl paid for my dress and they refused. Apparently this place is all about making money, not about relationships or honesty with their clients. Spend your money elsewhere. I recommend Cincinnati Bridal and Formal where we had the best saleswoman and customer service out of the dozens of Ohio stores we shopped. I still don??t have a dress, but I??ll likely go back to Bridal and Formal just because of their amazing service and genuine care for their clients. I was treated horribly at Wendy??s twice. Since the wedding industry is already known for exploiting young brides and their bank accounts, I can??t stand poor customer service.

0
★☆☆☆☆

DO NOT DEAL WITH THESE PEOPLE!!! I should have known the moment I walked into this place that it was a terrible idea. There were no other clients??NONE??in the entire store, and yet when I asked for help at the front desk they told me I??d have to wait because I ??didn??t have an appointment.? I agreed and browsed for about 10 minutes, picking out 2 dresses I liked. No one paid any attention to me, and two women were chatting behind the front desk. I finally went back up to the counter and asked if I could try the dresses on. One woman rudely snapped, ??Listen hon, if you don??t have an appointment, you have to wait. We get real busy and that??s why you have to make an appointment.? REALLY?? They claim to be busy when there are NO OTHER CUSTOMERS IN THE STORE?? How rude! I almost left then and there but I really liked one of the dresses. Finally about fifteen minutes later, the woman who was designated to help me got off the phone and we tried on the dresses. The one I loved was just my size, and I asked if she??d sell it to me off the hanger. She said not until mid-June, but at that point she??d give me 50% off. I was excited about the great deal and agreed to call back mid-June. Over the next month, I shopped at several more places, but the deal I was promised was by far the best price I found. The first week of May, just to assure the dress and the deal promised were still in good standing, I called the store only to find they had SOLD THE DRESS off the hanger for 30% off to someone else the previous week. I absolutely could not believe it. Here I had been shopping for a month, turning down other good deals, because I believed this dress was ??waiting for me? until mid-June. The woman on the phone told me I should have called sooner. WHAT?? I actually called them a month and a half BEFORE they told me to! Unbelievable. And they got an extra 20% from the girl who ended up with the dress. I called back and asked for a matching price to the one the girl paid for my dress and they refused. Apparently this place is all about making money, not about relationships or honesty with their clients. Spend your money elsewhere. I recommend Cincinnati Bridal and Formal where we had the best saleswoman and customer service out of the dozens of Ohio stores we shopped. I still don??t have a dress, but I??ll likely go back to Bridal and Formal just because of their amazing service and genuine care for their clients. I was treated horribly at Wendy??s twice. Since the wedding industry is already known for exploiting young brides and their bank accounts, I can??t stand poor customer service.

Pros: cheap

Cons: horrible service, rude employees, false promises

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I made an appointment before I went to Wendy's because of the reviews I read. When I got there I looked around at dresses and did not find much that I liked (because I am very picky). I did try on a few dresses that I wasn't completely crazy about, but the service was good. They were friendly and helpful. I did not buy a dress from them, but they were helpful and nice.

4
★★★★☆

I made an appointment before I went to Wendy's because of the reviews I read. When I got there I looked around at dresses and did not find much that I liked (because I am very picky). I did try on a few dresses that I wasn't completely crazy about, but the service was good. They were friendly and helpful. I did not buy a dress from them, but they were helpful and nice.

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After looking at bridesmaid dresses online, I found a few I liked and found Wendy's listed in the store locator. I called and made an appointment. First, I was surprised to find they only allowed 1 hour for bridesmaid's appointments. But, I went anyway. I wasn't sure where exactly the store was located, as there are no signs on the main road. I ended up passing the store and with the weather and traffic, I ended up being 10 minutes late. Then, I asked to use the bathroom and was told I had to go 3 stores down to Trader Joe's, because their bathrooms were out of order. Now, I'm 15 minutes late. The sales person I dealt with made a snide remark about how I wouldn't have time now that I was so late. I told her there were specific dresses I wanted to see, but she said they don't have them grouped by designer. Then when she found out I wanted to keep the cost down, I could feel her displeasure. She made NO attempt to help me look for the dresses I wanted to see or to find ANY dress. I felt like a bother the whole time I was there. And, I found out the reason she couldn't tell me if they had the dresses I wanted is because they cut all the tags out of their dresses, so you have no idea what you're buying. They won't tell you anything about the dress until after you've paid for it. They do this so you are not able to price shop and find the dress cheaper somewhere else. This is just bad ethics that I refused to buy from them, even though I did find a dress I liked in my price range. Go to Alan Ray. They are helpful, knowledgable and professional.

0
★☆☆☆☆

After looking at bridesmaid dresses online, I found a few I liked and found Wendy's listed in the store locator. I called and made an appointment. First, I was surprised to find they only allowed 1 hour for bridesmaid's appointments. But, I went anyway. I wasn't sure where exactly the store was located, as there are no signs on the main road. I ended up passing the store and with the weather and traffic, I ended up being 10 minutes late. Then, I asked to use the bathroom and was told I had to go 3 stores down to Trader Joe's, because their bathrooms were out of order. Now, I'm 15 minutes late. The sales person I dealt with made a snide remark about how I wouldn't have time now that I was so late. I told her there were specific dresses I wanted to see, but she said they don't have them grouped by designer. Then when she found out I wanted to keep the cost down, I could feel her displeasure. She made NO attempt to help me look for the dresses I wanted to see or to find ANY dress. I felt like a bother the whole time I was there. And, I found out the reason she couldn't tell me if they had the dresses I wanted is because they cut all the tags out of their dresses, so you have no idea what you're buying. They won't tell you anything about the dress until after you've paid for it. They do this so you are not able to price shop and find the dress cheaper somewhere else. This is just bad ethics that I refused to buy from them, even though I did find a dress I liked in my price range. Go to Alan Ray. They are helpful, knowledgable and professional.

Pros: Can't think of one

Cons: Poor customer service, Bad business practices

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I went with one of my friends to look at dresses right after I got engaged. I found the perfect dress at Wendy's. After I said that was the one I wanted (which it was about $600, cheaper than most dresses) they tried to push me to try on more expensive gowns. After my purchase, they still would not tell me who made my gown, and forced me to get a much larger size than I needed. I'm very sensitive when it comes to my size, and I did not appreciate their comments about my bigger hips and behind. When I got my dress, it was so wrinkled and they would steam it....with a fee. They gave me a shriveled piece of fabric and they weren't going to do anything about it. My dress is HUGE around my bust and in the middle. I tried talking to a manager and no one has the nerve to call me back. DO NOT GO HERE!

2
★★☆☆☆

I went with one of my friends to look at dresses right after I got engaged. I found the perfect dress at Wendy's. After I said that was the one I wanted (which it was about $600, cheaper than most dresses) they tried to push me to try on more expensive gowns. After my purchase, they still would not tell me who made my gown, and forced me to get a much larger size than I needed. I'm very sensitive when it comes to my size, and I did not appreciate their comments about my bigger hips and behind. When I got my dress, it was so wrinkled and they would steam it....with a fee. They gave me a shriveled piece of fabric and they weren't going to do anything about it. My dress is HUGE around my bust and in the middle. I tried talking to a manager and no one has the nerve to call me back. DO NOT GO HERE!

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I was very skeptical of scheduling an appointment at Wendy's after reading these reviews. But then a friend of mine told me what an amazing experience she had had when her sister got her dress there. So I figured most people are only motivated to write when upset or angry and I decided to give Wendys a shot. I had a FANTASTIC experience!!! Not only do they have a large, varied selection of beautifully made dresses, but my consultant - Willy - was so helpful!!! The customer service was TOP NOTCH!! What's more - they had the PERFECT dress for my occasion and my personality at a very affordable price!!! I'm ordering it this week!! I have been searching and searching and this is the only one of its kind that I've found anywhere!!!

I had called in advance and they informed me that walk-ins are welcome to view dresses, but you need an appointment to try something on. That is most likely why others did not have a great customer service experience. DEFINITELY make an appointment to check out Wendys if you are in the Columbus area! You won't be sorry!!

2
★★★★★

I was very skeptical of scheduling an appointment at Wendy's after reading these reviews. But then a friend of mine told me what an amazing experience she had had when her sister got her dress there. So I figured most people are only motivated to write when upset or angry and I decided to give Wendys a shot. I had a FANTASTIC experience!!! Not only do they have a large, varied selection of beautifully made dresses, but my consultant - Willy - was so helpful!!! The customer service was TOP NOTCH!! What's more - they had the PERFECT dress for my occasion and my personality at a very affordable price!!! I'm ordering it this week!! I have been searching and searching and this is the only one of its kind that I've found anywhere!!!

I had called in advance and they informed me that walk-ins are welcome to view dresses, but you need an appointment to try something on. That is most likely why others did not have a great customer service experience. DEFINITELY make an appointment to check out Wendys if you are in the Columbus area! You won't be sorry!!

Pros: Selection, Customer Service, Accessories, Willy

Cons: None

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Rude woman, terrible service. The selection of bridal gowns is good but their bridesmaids and flower girl dresses are very limited. Not worth the rudeness of the staff. I found a dress I love but am having Alan Ray's Bridal order it for me instead of buying it from Wendys.

0
★☆☆☆☆

Rude woman, terrible service. The selection of bridal gowns is good but their bridesmaids and flower girl dresses are very limited. Not worth the rudeness of the staff. I found a dress I love but am having Alan Ray's Bridal order it for me instead of buying it from Wendys.

Pros: Selection

Cons: Unfriendly staff, bad service

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I would not recommend purchasing your gown here - I agree with another client's comment about once they have your money the customer service is gone. My dress came in and was defective - they worked with me and did order me a new dress but it was a highly stressful experience with them, and they made me more stressed than I needed to be with all the emphasis on time constraints. I also payed a good $300 more for the dress than I could have at other bridal stores because they assured me that they offer such quality customer service that I couldn't be sure what would happen if I went elsewhere. If you do get your dress here - please take it elsewhere for the alterations! My bustle literally fell apart and no matter how tight we tied the knots they kept falling out - what bride has the time to be going to the bridal room all night at their reception to have the bustle retied and retied only to keep falling out! So I just had to stop caring about it and ended up tripping everyone out on the dance floor and then by the end of the night I was literally holding my train in my hand - unacceptable for what I paid for! I didn't really let it get to me during the night because I just wanted to have fun and I did! But now that I'm looking at my pictures and seeing what a "train wreck" the back of my dress was - I'm actually embarrassed that everyone was seeing me like that. And many people did come up to me throughout the night to tell me that my bustle was undone - I would just say I know, we keep trying to get it to stay but it won't.

2
★★☆☆☆

I would not recommend purchasing your gown here - I agree with another client's comment about once they have your money the customer service is gone. My dress came in and was defective - they worked with me and did order me a new dress but it was a highly stressful experience with them, and they made me more stressed than I needed to be with all the emphasis on time constraints. I also payed a good $300 more for the dress than I could have at other bridal stores because they assured me that they offer such quality customer service that I couldn't be sure what would happen if I went elsewhere. If you do get your dress here - please take it elsewhere for the alterations! My bustle literally fell apart and no matter how tight we tied the knots they kept falling out - what bride has the time to be going to the bridal room all night at their reception to have the bustle retied and retied only to keep falling out! So I just had to stop caring about it and ended up tripping everyone out on the dance floor and then by the end of the night I was literally holding my train in my hand - unacceptable for what I paid for! I didn't really let it get to me during the night because I just wanted to have fun and I did! But now that I'm looking at my pictures and seeing what a "train wreck" the back of my dress was - I'm actually embarrassed that everyone was seeing me like that. And many people did come up to me throughout the night to tell me that my bustle was undone - I would just say I know, we keep trying to get it to stay but it won't.

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I would not recommend these people. They ordered my mom's dress in the size too small. They told her she did not meet the criteria for the next size bigger even though she was over on her measurements. They stated "the dress is lovely." She left the store crying. Asked for owners number, and the store refused stating "we don't have an owner." Stated my mom should have tried a bra on with dress when she ordered it. She did, one of theirs. When trying on her dress they stated "we could have given her a bra that looked much worse than the one she had on." Stated in one conversation she was over measurements by 1/2 in. In another conversation, she was under measurements by 1/2 in. In another conversation she meet the measurements except her largest measurement put her in the next size, but it did not make sense to order that size. Plus, her largest measurement they said "it was not their fault she was bigger there" She did not know she wasn't getting the right size. Store stated it should have been discussed. Totally unsatisfied! Stated it's not their fault, and nothing else will be done to remedy the situation.

1
★☆☆☆☆

I would not recommend these people. They ordered my mom's dress in the size too small. They told her she did not meet the criteria for the next size bigger even though she was over on her measurements. They stated "the dress is lovely." She left the store crying. Asked for owners number, and the store refused stating "we don't have an owner." Stated my mom should have tried a bra on with dress when she ordered it. She did, one of theirs. When trying on her dress they stated "we could have given her a bra that looked much worse than the one she had on." Stated in one conversation she was over measurements by 1/2 in. In another conversation, she was under measurements by 1/2 in. In another conversation she meet the measurements except her largest measurement put her in the next size, but it did not make sense to order that size. Plus, her largest measurement they said "it was not their fault she was bigger there" She did not know she wasn't getting the right size. Store stated it should have been discussed. Totally unsatisfied! Stated it's not their fault, and nothing else will be done to remedy the situation.

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I would not recommend these people. They ordered my mom's dress in the size too small. They told her she did not meet the criteria for the next size bigger even though she was over on her measurements. They stated "the dress is lovely." She left the store crying. Asked for owners number, and the store refused stating "we don't have an owner." Stated my mom should have tried a bra on with dress when she ordered it. She did, one of theirs. When trying on her dress they stated "we could have given her a bra that looked much worse than the one she had on." Stated in one conversation she was over measurements by 1/2 in. In another conversation, she was under measurements by 1/2 in. In another conversation she meet the measurements except her largest measurement put her in the next size, but it did not make sense to order that size. Plus, her largest measurement they said "it was not their fault she was bigger there" She did not know she wasn't getting the right size. Store stated it should have been discussed. Totally unsatisfied! Stated it's not their fault, and nothing else will be done to remedy the situation. Willie is the only person who actually cares at that store.

0
★☆☆☆☆

I would not recommend these people. They ordered my mom's dress in the size too small. They told her she did not meet the criteria for the next size bigger even though she was over on her measurements. They stated "the dress is lovely." She left the store crying. Asked for owners number, and the store refused stating "we don't have an owner." Stated my mom should have tried a bra on with dress when she ordered it. She did, one of theirs. When trying on her dress they stated "we could have given her a bra that looked much worse than the one she had on." Stated in one conversation she was over measurements by 1/2 in. In another conversation, she was under measurements by 1/2 in. In another conversation she meet the measurements except her largest measurement put her in the next size, but it did not make sense to order that size. Plus, her largest measurement they said "it was not their fault she was bigger there" She did not know she wasn't getting the right size. Store stated it should have been discussed. Totally unsatisfied! Stated it's not their fault, and nothing else will be done to remedy the situation. Willie is the only person who actually cares at that store.

Pros: Willie

Cons: Employees, manager

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Wendy's Bridal in Dublin, Ohio is unprofessional. I went there with a good friend and her mother to look at bridal gowns for her wedding. The store was completely empty, however the women working behind the desk proceeded to talk about us ( the brides mother and I ) to the extent that we both could see them in the mirror and hear them gossiping about us. I was disgusted as the mother was dressed in banana republic and I in J. Crew, as the curly haired girl behind the desk continued to gossip about us, and bad mouth us and the bride. It made us so uncomfortable that the brides mother vowed to tell all her friends about the horrible experience she had there and not to do business with wendy's! I also overheard them talking about a previous customer and how she can take her business elsewhere. I don't know what this poor girl did to deserve them bad mouthing her to the extent they were but after how they treated us she probably did nothing at all. If it wasn't for the sake of the bride, I would have put those catty, trashy women in their place. However, like a true professional I refrained from attacking people. I've never been so disgusted with a business in my entire life!!! In college I worked for a retail clothing company and NEVER would've imagined treating cutomers in that manner.

0
★☆☆☆☆

Wendy's Bridal in Dublin, Ohio is unprofessional. I went there with a good friend and her mother to look at bridal gowns for her wedding. The store was completely empty, however the women working behind the desk proceeded to talk about us ( the brides mother and I ) to the extent that we both could see them in the mirror and hear them gossiping about us. I was disgusted as the mother was dressed in banana republic and I in J. Crew, as the curly haired girl behind the desk continued to gossip about us, and bad mouth us and the bride. It made us so uncomfortable that the brides mother vowed to tell all her friends about the horrible experience she had there and not to do business with wendy's! I also overheard them talking about a previous customer and how she can take her business elsewhere. I don't know what this poor girl did to deserve them bad mouthing her to the extent they were but after how they treated us she probably did nothing at all. If it wasn't for the sake of the bride, I would have put those catty, trashy women in their place. However, like a true professional I refrained from attacking people. I've never been so disgusted with a business in my entire life!!! In college I worked for a retail clothing company and NEVER would've imagined treating cutomers in that manner.

Pros: they had a large selection

Cons: they told us we couldn't get the gowns anywhere else, we did and for 600.00 less! They were also very rude and gossiped about many brides even calling some of them "too fat for the dress they picked".

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I have gone to wendy's bridal for several different wedding parties and they are awesome. You need an appointment so that you can work with them one on one and have time so they can focus only on you. if you have ever read there sign it says walk-ins welcome...AS TIME ALLOWS. People fail to look at that. They are extremely busy and they treat all their brides the same.

One of my friends who was a Bride there was very picky about when the dress got it. They told us they never missed a wedding and I believe that or else they would be horrible for letting that happen. Sure enough the dress was here on time, even though we were cutting it close. I know my friend was annoying and they made notes on her file that I happen to see but it wasn't anything bad, it was just the experience they had based on facts and they never tore her down even thought she was picky.

They have a great selection because they work with actual designers. That's why their guidelines are a little more stricter because they can only push as far as their designers allow them too. I worked at Saks 5th Ave and I know exactly how that works. They are nothing like Davids because my sister got her dress there and davids is more of an off the rack-come as you please place. That is why Davids always gets bad reviews because their service is inconsistant when they have several walkins demanding help at the same time. THE WORLD DOES NOT STOP FOR YOU!!! you all are crazy for not liking wendy's, just because people dont close the store for your inconveient leisure time, they want to work with you and help you look your best and make sure that you get the correct style for your body or atleast help you look like a classy bride. HAHAHA wow i think you all are insane, wendy's is awesome! I can't wait to go through them for my wedding!!

5
★★★★★

I have gone to wendy's bridal for several different wedding parties and they are awesome. You need an appointment so that you can work with them one on one and have time so they can focus only on you. if you have ever read there sign it says walk-ins welcome...AS TIME ALLOWS. People fail to look at that. They are extremely busy and they treat all their brides the same.

One of my friends who was a Bride there was very picky about when the dress got it. They told us they never missed a wedding and I believe that or else they would be horrible for letting that happen. Sure enough the dress was here on time, even though we were cutting it close. I know my friend was annoying and they made notes on her file that I happen to see but it wasn't anything bad, it was just the experience they had based on facts and they never tore her down even thought she was picky.

They have a great selection because they work with actual designers. That's why their guidelines are a little more stricter because they can only push as far as their designers allow them too. I worked at Saks 5th Ave and I know exactly how that works. They are nothing like Davids because my sister got her dress there and davids is more of an off the rack-come as you please place. That is why Davids always gets bad reviews because their service is inconsistant when they have several walkins demanding help at the same time. THE WORLD DOES NOT STOP FOR YOU!!! you all are crazy for not liking wendy's, just because people dont close the store for your inconveient leisure time, they want to work with you and help you look your best and make sure that you get the correct style for your body or atleast help you look like a classy bride. HAHAHA wow i think you all are insane, wendy's is awesome! I can't wait to go through them for my wedding!!

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All I have to say about Wendy's Bridal is that I would not recommend it to anyone. They do have a wide selection, but the dresses are not made well. Every dress my bridesmaid tried on made her look fat, and she is a size 2! So needless to say, the dresses are not tailored well. The workers there are terrbily rude, especially the older women..if you don't mind me saying. The store closes at like 5 or 6, but the dressing room closes an hour before the store does. I have never heard anything good about this store, but being the person I am, I wanted to see for myself. This store desperately needs new management!

0
★☆☆☆☆

All I have to say about Wendy's Bridal is that I would not recommend it to anyone. They do have a wide selection, but the dresses are not made well. Every dress my bridesmaid tried on made her look fat, and she is a size 2! So needless to say, the dresses are not tailored well. The workers there are terrbily rude, especially the older women..if you don't mind me saying. The store closes at like 5 or 6, but the dressing room closes an hour before the store does. I have never heard anything good about this store, but being the person I am, I wanted to see for myself. This store desperately needs new management!

Pros: Parking

Cons: Rude workers, cheap and poorly made dresses

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I would not receommend Wendy's Bridal in Dublin for any reason. I went in looking for a dress for the most important day of my life and the person who waited on me was very RUDE.
I had gone to the website of Maggie Sottero and knew what dresses I wanted to try on. I asked the salesperson where the Maggie Sottero dresses were and she said, oh don't worry about that, and directed me to their dresses. Once I found a few dresses to try on, I put the first one on and came out to look in the mirror. She asked me if I wanted a veil and or tiara and I said no. She said oh you have to have one, just totaly ignoring my wishes. In the dressing room she was barking orders to me; stand facing the mirror, turn around, do this, do that. Then when I finally found a dress that I liked they still wouldn't tell me who the designer was and I said, I am not going to buy a dress if I don't know who the designer is. They said the manufacturer doesn't want them to say anything, which is totally not true.
They just try to push their own line. In looking at the dresses you will notice that there are no designer names, they are all their own tags and their stockk numbers.

Also, when I had first gone in the store she was pushing that I buy this dress by the end of november 10th because of a 20% off sale, until she realised the dress I picked out was on $400. Then she changed her tune.
I will not buy anything from this store and I would advise you think twice before you do.

0
★☆☆☆☆

I would not receommend Wendy's Bridal in Dublin for any reason. I went in looking for a dress for the most important day of my life and the person who waited on me was very RUDE.
I had gone to the website of Maggie Sottero and knew what dresses I wanted to try on. I asked the salesperson where the Maggie Sottero dresses were and she said, oh don't worry about that, and directed me to their dresses. Once I found a few dresses to try on, I put the first one on and came out to look in the mirror. She asked me if I wanted a veil and or tiara and I said no. She said oh you have to have one, just totaly ignoring my wishes. In the dressing room she was barking orders to me; stand facing the mirror, turn around, do this, do that. Then when I finally found a dress that I liked they still wouldn't tell me who the designer was and I said, I am not going to buy a dress if I don't know who the designer is. They said the manufacturer doesn't want them to say anything, which is totally not true.
They just try to push their own line. In looking at the dresses you will notice that there are no designer names, they are all their own tags and their stockk numbers.

Also, when I had first gone in the store she was pushing that I buy this dress by the end of november 10th because of a 20% off sale, until she realised the dress I picked out was on $400. Then she changed her tune.
I will not buy anything from this store and I would advise you think twice before you do.

Cons: thumbs down.

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I got married two years ago. I purchased my wedding dress from a small shop right before they went out of business and needed to find a place to buy my bridesmaid dress. I have been in Wendy's bridal shop dozens of times looking and everytime I was in there I heard disturbing things. The staff was always very rude except for an associate by the name of Willie. She was amazing and always very nice. The only reason I ever came back was to work with her. While there with my bridesmaids one of the staff members was very rude and almost arguing with two of my girls. Later that day I called back and wanted to talk with the manager to complain about my service. When the phone was handed to the manager I recognized the voice and the women that I was calling to compain about was on the other end of the phone. I went ahead and told her how unhappy I was with the service and I was told, "Well, I did not see a problem." All I can say is Better Buisness Bureau!!!!!!! I think they should be ashamed of how they treat their costomers. This is one of the most happiest times of a persons life and what right do they have to ruin the fun of dress shopping. Well my sister just got engaged and I refuse to let her go there. Please pass the word! I think more people need to call the corporate office and let them know the service at Wendy's. I think the the company is losing alot of of buisness. P.S. If you MUST go there please ask for Willie. She is amazing!!!!!!

0
★☆☆☆☆

I got married two years ago. I purchased my wedding dress from a small shop right before they went out of business and needed to find a place to buy my bridesmaid dress. I have been in Wendy's bridal shop dozens of times looking and everytime I was in there I heard disturbing things. The staff was always very rude except for an associate by the name of Willie. She was amazing and always very nice. The only reason I ever came back was to work with her. While there with my bridesmaids one of the staff members was very rude and almost arguing with two of my girls. Later that day I called back and wanted to talk with the manager to complain about my service. When the phone was handed to the manager I recognized the voice and the women that I was calling to compain about was on the other end of the phone. I went ahead and told her how unhappy I was with the service and I was told, "Well, I did not see a problem." All I can say is Better Buisness Bureau!!!!!!! I think they should be ashamed of how they treat their costomers. This is one of the most happiest times of a persons life and what right do they have to ruin the fun of dress shopping. Well my sister just got engaged and I refuse to let her go there. Please pass the word! I think more people need to call the corporate office and let them know the service at Wendy's. I think the the company is losing alot of of buisness. P.S. If you MUST go there please ask for Willie. She is amazing!!!!!!

Pros: Willie- sale associate, dress selection

Cons: RUDE MANAGER

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The women that work a the Dublin Ohio Wendys are the rudest women I have ever come into contact with through retail sales. I have always heard bad things about the women who work there, but decided to give it a try anyways. I made an appointment with Michelle, who was very professional and helpful. I was told that I could bring my bridesmaids in anytime to look at the dresses I had picked out. The last two times I have been in there, I was treated with such disrespect by who I can only assume is the manager. I along with many others in Columbus would not recommend Wendy's to anyone, and if asked would make sure that other brides are aware of the terrible service. I do have to go in there one more time to pick up something I left. I will be sure to get the name of the women who are so rude!! If the front door of the store says "walk-ins welcome" then they shouldn't treat you like your an idoit if you walk in without one!

0
★☆☆☆☆

The women that work a the Dublin Ohio Wendys are the rudest women I have ever come into contact with through retail sales. I have always heard bad things about the women who work there, but decided to give it a try anyways. I made an appointment with Michelle, who was very professional and helpful. I was told that I could bring my bridesmaids in anytime to look at the dresses I had picked out. The last two times I have been in there, I was treated with such disrespect by who I can only assume is the manager. I along with many others in Columbus would not recommend Wendy's to anyone, and if asked would make sure that other brides are aware of the terrible service. I do have to go in there one more time to pick up something I left. I will be sure to get the name of the women who are so rude!! If the front door of the store says "walk-ins welcome" then they shouldn't treat you like your an idoit if you walk in without one!

Pros: Lots to choose from

Cons: Rude gossipy women who will talk about you the moment you leave, bad customer service,

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Wendy's Bridal in dublin was EXTREMELY RUDE to me. I scheduled an appointment for a fitting and enjoyed my experience. However at the conclusion of my visit I asked if I could bring my mother in from out of town to see my desired gown, and they told me that we could stop in "whenever" to take a look. When my mother was in town we stopped in to see the gown- as they said we could- and they berratted me for not having an appointment (eventhough their window sign says walk-ins welcome) and refused to allow me to see the dress. I cried as they spoke to me in a very condescending manner which, being a professional, I did not appreciate. Finally, I returned after many months thinking they wouldn't remember the event and that I should give them another try...this time, a different woman lectured me about how "you should know better than to come in here without an appointment" and " I can't imagine anyone would treat you like that"...turns out they had written a note on my card. It was ridiculous, I absolutely refuse to do business there...no one deserves to be treated like that! I am not a child, and have enough business sense to know that's poor service!

Another woman I know, had her gown ordered in a size 4 and when it came in it was a size 10, they told her "it must've been written down wrong" " there's nothing we can do about it now it's too close to your wedding date to order another". Her dress never fit properly because they alterations could not be done without deforming the gown.

The selection is great ( however beware that their "private label" CAN be found elsewhere for hundreds cheaper) but their dishonesty isn't worth it!!

0
★☆☆☆☆

Wendy's Bridal in dublin was EXTREMELY RUDE to me. I scheduled an appointment for a fitting and enjoyed my experience. However at the conclusion of my visit I asked if I could bring my mother in from out of town to see my desired gown, and they told me that we could stop in "whenever" to take a look. When my mother was in town we stopped in to see the gown- as they said we could- and they berratted me for not having an appointment (eventhough their window sign says walk-ins welcome) and refused to allow me to see the dress. I cried as they spoke to me in a very condescending manner which, being a professional, I did not appreciate. Finally, I returned after many months thinking they wouldn't remember the event and that I should give them another try...this time, a different woman lectured me about how "you should know better than to come in here without an appointment" and " I can't imagine anyone would treat you like that"...turns out they had written a note on my card. It was ridiculous, I absolutely refuse to do business there...no one deserves to be treated like that! I am not a child, and have enough business sense to know that's poor service!

Another woman I know, had her gown ordered in a size 4 and when it came in it was a size 10, they told her "it must've been written down wrong" " there's nothing we can do about it now it's too close to your wedding date to order another". Her dress never fit properly because they alterations could not be done without deforming the gown.

The selection is great ( however beware that their "private label" CAN be found elsewhere for hundreds cheaper) but their dishonesty isn't worth it!!

Pros: large selection of gowns

Cons: won't tell you designer of gowns, lies saying they are "exclusive" when they are not, RUDE service.

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Wendy's Bridal in Dublin, Ohio is unprofessional. I went there with a good friend and her mother to look at bridal gowns for her wedding. The store was completely empty, however the women working behind the desk proceeded to talk about us ( the brides mother and I ) to the extent that we both could see them in the mirror and hear them gossiping about us. I was disgusted as the mother was dressed in banana republic and I in J. Crew, as the curly haired girl behind the desk continued to gossip about us, and bad mouth us and the bride. It made us so uncomfortable that the brides mother vowed to tell all her friends about the horrible experience she had there and not to do business with wendy's!

I also overheard them talking about a previous customer and how she can take her business elsewhere. I don't know what this poor girl did to deserve them bad mouthing her to the extent they were but after how they treated us she probably did nothing at all.

If it wasn't for the sake of the bride, I would have put those catty, trashy women in their place. However, like a true professional I refrained from attacking people. I've never been so disgusted with a business in my entire life!!! In college I worked for a retail clothing company and NEVER would've imagined treating cutomers in that manner.

0
★☆☆☆☆

Wendy's Bridal in Dublin, Ohio is unprofessional. I went there with a good friend and her mother to look at bridal gowns for her wedding. The store was completely empty, however the women working behind the desk proceeded to talk about us ( the brides mother and I ) to the extent that we both could see them in the mirror and hear them gossiping about us. I was disgusted as the mother was dressed in banana republic and I in J. Crew, as the curly haired girl behind the desk continued to gossip about us, and bad mouth us and the bride. It made us so uncomfortable that the brides mother vowed to tell all her friends about the horrible experience she had there and not to do business with wendy's!

I also overheard them talking about a previous customer and how she can take her business elsewhere. I don't know what this poor girl did to deserve them bad mouthing her to the extent they were but after how they treated us she probably did nothing at all.

If it wasn't for the sake of the bride, I would have put those catty, trashy women in their place. However, like a true professional I refrained from attacking people. I've never been so disgusted with a business in my entire life!!! In college I worked for a retail clothing company and NEVER would've imagined treating cutomers in that manner.

Pros: the dress selection was good, and they wardrobed the bride nicely.

Cons: THEY TALKED ABOUT US AND OTHERS IN FRONT OF US!

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I visited many dress shops looking for bridesmaids dresses, this one had a good selection of dresses but the service would not be worth the trouble. During a visit of about a half an hour to forty five minutes, I observed a well behaved child get yelled at by staff (and I can be one of the first ones to complain about poorly behaved kids), and when the mother requested to be spoke to politely the manager stated she could go ells ware if she didn't like how she was treated, I also over heard at the very least 4 other groups of shopper state they disliked being talked to harshly and leave the store, and the manager stating that there are so many shoppers in Columbus it doesn't matter how she behaves there will always be someone ells ready to buy. I over heard a consultant tell a bride say "that dress is good for you because it makes it look like your gut is smaller then it really is. (Bad choice of words?) My mother overheard someone call to see if there were any appointments left and after saying no and hanging up the consultant stated ?who do these people think they are to try and make an appointment same day?.
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Despite all of this I personally liked one dress and planned to buy from this store (about a $1,500 purchase before alterations for 6 dresses). The manager (or owner?)asked if I felt dissatisfied with the attitude in the store and I (trying to be polite because I REALLY REALLY wanted those dresses) stated I thought she could talk to people a little nicer, and she started screaming so loud that my mom could hear her on the far end of the store. Now I feel that my weekend was ruined because I had my heart set on those dresses. On reflection all of the other dress shops/florists/cake decorators/and reception halls that I visited were very nice and made me feel special ? so I guess I have to spend my money ells where.

0
★☆☆☆☆

I visited many dress shops looking for bridesmaids dresses, this one had a good selection of dresses but the service would not be worth the trouble. During a visit of about a half an hour to forty five minutes, I observed a well behaved child get yelled at by staff (and I can be one of the first ones to complain about poorly behaved kids), and when the mother requested to be spoke to politely the manager stated she could go ells ware if she didn't like how she was treated, I also over heard at the very least 4 other groups of shopper state they disliked being talked to harshly and leave the store, and the manager stating that there are so many shoppers in Columbus it doesn't matter how she behaves there will always be someone ells ready to buy. I over heard a consultant tell a bride say "that dress is good for you because it makes it look like your gut is smaller then it really is. (Bad choice of words?) My mother overheard someone call to see if there were any appointments left and after saying no and hanging up the consultant stated ?who do these people think they are to try and make an appointment same day?.
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Despite all of this I personally liked one dress and planned to buy from this store (about a $1,500 purchase before alterations for 6 dresses). The manager (or owner?)asked if I felt dissatisfied with the attitude in the store and I (trying to be polite because I REALLY REALLY wanted those dresses) stated I thought she could talk to people a little nicer, and she started screaming so loud that my mom could hear her on the far end of the store. Now I feel that my weekend was ruined because I had my heart set on those dresses. On reflection all of the other dress shops/florists/cake decorators/and reception halls that I visited were very nice and made me feel special ? so I guess I have to spend my money ells where.

Pros: good selection

Cons: bad service

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I've been here many times and have never had any problems. Staff seems friendly and my order has always been correct. Only gave four stars as food could have been more fresh.

4
★★★★☆

I've been here many times and have never had any problems. Staff seems friendly and my order has always been correct. Only gave four stars as food could have been more fresh.

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My daughter and I went in for a prom dress and the staff was wonderful. The selection was fantastic. My daughter is very hard to please when it comes to shopping but I have to say we found a fantastic dress in our price rannge and was in and out in less than 1 1/2 hours. We tried several other of the shops in town and the selection was nothing compared to Wendy's nor was the staff. Thank you Wendy's for what could have been a stressful day making it a day to remember for me and my daughter.

2
★★★★★

My daughter and I went in for a prom dress and the staff was wonderful. The selection was fantastic. My daughter is very hard to please when it comes to shopping but I have to say we found a fantastic dress in our price rannge and was in and out in less than 1 1/2 hours. We tried several other of the shops in town and the selection was nothing compared to Wendy's nor was the staff. Thank you Wendy's for what could have been a stressful day making it a day to remember for me and my daughter.

Pros: Great selection, Price range for all, easy access

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This was the last store I stopped in when looking for a wedding dress. The sales girl suggested a dress that I never would have tried because I didn't think the style would be flattering....it was the dress I purchased. Without that suggestion who knows how long it would have taken me to find a dress.

4
★★★★☆

This was the last store I stopped in when looking for a wedding dress. The sales girl suggested a dress that I never would have tried because I didn't think the style would be flattering....it was the dress I purchased. Without that suggestion who knows how long it would have taken me to find a dress.

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I purchased my wedding gown here but regretted dealing with this company in the end. I initially visited this store on a whim one Tuesday morning. I was basically left to fend for myself becasue I hadn't scheduled an appt. prior to my arrival. Once I began to look through the gown an associate inquired about the wedding date and I told her it was over 6 months away, she then began to tell me that it would be absolutely necc. for me to order my gown immediately in order for the gown to arrive on time. Once I ordered the gown I was unable to make an appt. for alterations after the scheduled delivery date until the dress actually arrived. The also told me that these fittings book up months in advnce, so basically what I heard was we 've ordered this dress but can't promise that we can get you in for alterations in time for the wedding. Long story short, the dress arrived prior to the promised date and I went elsewhere for the alterations b/c I didn't feel they were very accomodating. Also, I don't think brides need this time of manipulation when shopping for dresses, I'm certain that this store deals with particular vendors and have a very accurate idea of the time it takes for the dress to be ordered and sent and I feel that they try to drive sales by telling you otherwise. Buyer beware!

2
★★☆☆☆

I purchased my wedding gown here but regretted dealing with this company in the end. I initially visited this store on a whim one Tuesday morning. I was basically left to fend for myself becasue I hadn't scheduled an appt. prior to my arrival. Once I began to look through the gown an associate inquired about the wedding date and I told her it was over 6 months away, she then began to tell me that it would be absolutely necc. for me to order my gown immediately in order for the gown to arrive on time. Once I ordered the gown I was unable to make an appt. for alterations after the scheduled delivery date until the dress actually arrived. The also told me that these fittings book up months in advnce, so basically what I heard was we 've ordered this dress but can't promise that we can get you in for alterations in time for the wedding. Long story short, the dress arrived prior to the promised date and I went elsewhere for the alterations b/c I didn't feel they were very accomodating. Also, I don't think brides need this time of manipulation when shopping for dresses, I'm certain that this store deals with particular vendors and have a very accurate idea of the time it takes for the dress to be ordered and sent and I feel that they try to drive sales by telling you otherwise. Buyer beware!

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The staff at Wendy's Bridal Gallerie was wonderful in helping me with some last-minute wedding disasters. Everybody was very honest, professional, and courteous when handling my situation (a dress from another bridal shop was ordered incorrectly, and they were able to help me find another to match the rest of the wedding party and have it arrive within 2 weeks).

2
★★★★★

The staff at Wendy's Bridal Gallerie was wonderful in helping me with some last-minute wedding disasters. Everybody was very honest, professional, and courteous when handling my situation (a dress from another bridal shop was ordered incorrectly, and they were able to help me find another to match the rest of the wedding party and have it arrive within 2 weeks).

 

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