Litehouse

★★★★★
  • 2079 W 4TH St

    Mansfield, OH 44906

    Map & Directions
  • 419-529-4070

5.0 1
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From the moment I entered the store, the difference was apparent. There was a large assortment of spas on the floor either up and running or on display for you to compare, oogle over and consider. This was a much nicer store than some others I'd been in, had better displays and more choices. The store was also clean, brightly light and very organized.

The sales persons did not rush right over to annoy, but rather allowed me to look over the spas on the floor. Once I had some questions, the sales staff was attentive, they were courteous and they were extremely helpful in getting all the information I needed.

I asked about a particular style, they checked around, and found a model from last year in one of their other stores. And the price they came back with was terrific. I was sold. The spa would be delivered complete with a cover, steps and a starter chemical kit.

The spa was delivered on time, installed in the location I requested, and again, the delivery people were courteous and accommodating. The steps they delivered were a different color than the spa. The driver noticed this, asked if I wanted steps in the same color as the spa, which I did. He called his office, told them, they replace the steps with no problems and much apologies. The spa was up and running in no time.

I have since been back for supplies. The two sales persons who helped me choose the spa remember my name. The other sales staff are always helpful when choosing chemicals, and they always are attentive and helpful.

It was a pleasant experience, and I would highly recommend Lighthouse for their courteous, helpful staff and great products and excellent prices.

PROS: Great service, variety of choices, and good prices
CONS: none!

5
★★★★★

From the moment I entered the store, the difference was apparent. There was a large assortment of spas on the floor either up and running or on display for you to compare, oogle over and consider. This was a much nicer store than some others I'd been in, had better displays and more choices. The store was also clean, brightly light and very organized.

The sales persons did not rush right over to annoy, but rather allowed me to look over the spas on the floor. Once I had some questions, the sales staff was attentive, they were courteous and they were extremely helpful in getting all the information I needed.

I asked about a particular style, they checked around, and found a model from last year in one of their other stores. And the price they came back with was terrific. I was sold. The spa would be delivered complete with a cover, steps and a starter chemical kit.

The spa was delivered on time, installed in the location I requested, and again, the delivery people were courteous and accommodating. The steps they delivered were a different color than the spa. The driver noticed this, asked if I wanted steps in the same color as the spa, which I did. He called his office, told them, they replace the steps with no problems and much apologies. The spa was up and running in no time.

I have since been back for supplies. The two sales persons who helped me choose the spa remember my name. The other sales staff are always helpful when choosing chemicals, and they always are attentive and helpful.

It was a pleasant experience, and I would highly recommend Lighthouse for their courteous, helpful staff and great products and excellent prices.

PROS: Great service, variety of choices, and good prices
CONS: none!

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