Goodyear Auto Service Center

★★★★☆
  • 3265 W Market St 438 Suite 600

    Fairlawn, OH 44333

    Map & Directions
  • 330-867-2300

Automotive

Automotive
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4.0 4
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I went in there 3 times, one for oil change which I have no complaints about. Second was lighter/CD fuse blown out (which I knew before going) and third was for a dead battery.

The last 2 attempts the sales lady at the counter was trying hard to sell the service checks (priced at $44.95 (in order to find out what fuse was blown! duh!), $29.95 (battery, alternator, starter check! yea right!). which I duly declined as I knew what was wrong in the first place. BTW, to keep the records straight I paid $1.50 for the fuse and $6 for getting battery replaced (under warranty).

So if you hear the lady trying to sell you something, just state what needs to be done and you don't need any extra checks.
For the battery installation they made me wait for hour and half saying they need to get the battery from somewhere (I confirmed over phone if they had the battery in stock before going, and they said Yes!). Finally found a battery on display (yea! right!) and installed it.

So it is like you pay for the service checks and get out or you wait until they get done with their business done.

Good way to run a service center. Adios, I'm not going back.

Btw, the service techs are good, it is just the rude lady at the desk.

2
★★☆☆☆

I went in there 3 times, one for oil change which I have no complaints about. Second was lighter/CD fuse blown out (which I knew before going) and third was for a dead battery.

The last 2 attempts the sales lady at the counter was trying hard to sell the service checks (priced at $44.95 (in order to find out what fuse was blown! duh!), $29.95 (battery, alternator, starter check! yea right!). which I duly declined as I knew what was wrong in the first place. BTW, to keep the records straight I paid $1.50 for the fuse and $6 for getting battery replaced (under warranty).

So if you hear the lady trying to sell you something, just state what needs to be done and you don't need any extra checks.
For the battery installation they made me wait for hour and half saying they need to get the battery from somewhere (I confirmed over phone if they had the battery in stock before going, and they said Yes!). Finally found a battery on display (yea! right!) and installed it.

So it is like you pay for the service checks and get out or you wait until they get done with their business done.

Good way to run a service center. Adios, I'm not going back.

Btw, the service techs are good, it is just the rude lady at the desk.

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Great location and excellent service! Located right inside Summit Mall. you can leave your car there and go shopping! The staff are very friendly, I enjoy taking my car there for service.

5
★★★★★

Great location and excellent service! Located right inside Summit Mall. you can leave your car there and go shopping! The staff are very friendly, I enjoy taking my car there for service.

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I love taking my car here for convenience and excellent service. I can walk around the wall, get lunch, and be assured that my car is being well taken care of. There have been times when we were short on cash and needed work done. They helped us with deals to get a more affordable price.

5
★★★★★

I love taking my car here for convenience and excellent service. I can walk around the wall, get lunch, and be assured that my car is being well taken care of. There have been times when we were short on cash and needed work done. They helped us with deals to get a more affordable price.

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Conveniently location in Summit Mall, you can confidently leave your car for service and shop while you wait, or simply sit comfortably in their waiting room. Staff is pleasant and knowledgable.

4
★★★★☆

Conveniently location in Summit Mall, you can confidently leave your car for service and shop while you wait, or simply sit comfortably in their waiting room. Staff is pleasant and knowledgable.

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