My overall experience with Hanks Refrigeration Inc was excellent. I saw a technician working on my next door neighbor's unit and asked him for his card. I just moved into the area and wanted somebody reliable. I saw many advertisements and had other neighbor's recommendation but I didn't act on them. I'm glad, that I found Palm Coast Heating & Air, since they like to prevent things from happening rather than having to fix them later. Also, I like to use a company that I can trust, which is the case with Hanks Refrigeration Inc.
On July 31st, 2010 our air conditioner stopped. We called Hanks Refrigeration Inc to diagnose the problem. They found a bad coil and had no freon and of course under Murphy's Law it was on a weekend with no parts available.
My wife and I are both handicapped and facing the weekend with no air conditioner in July is a stressful thought. We did not complain or ask for any special favors. The grace of god stepped in because Hanks Refrigeration Inc is owned by great people. The owner and in 56 years dealing with repair heating and air companies I have never seen a company do what they did. Over and above, they returned the next day early August 1st and installed a window unit so my wife and I could be reasonably comfortable at no extra cost. We did not request it!
Again it is great to know we have good people running companies to service us. This is why they have a good company and are very successful.