Intown Body Shop

★★☆☆☆
  • 320 Columbus Rd

    Athens, OH 45701

    Map & Directions
  • 740-593-6885

About Intown Body Shop

Categories
  • Auto Body Paint & Repair
Details
  • Clutch Repair
Hours
M-F 8am-5pm, Sa-Su Closed
Special Offer
Click Business Name for More Information.
Emails
  • intownbody@yahoo.com
Year Established
  • 1977
Products
  • Glass & Windshields
  • Imports
  • Back Windows
  • Paint Removal
  • Body Rebuilding
  • Free Pick-Up & Delivery
  • Window Lettering
  • Fiberglass Service & Repair
  • Windows
  • Sunroofs

Automotive

Automotive
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Products

Auto Body Repair & Painting

    1.8 5
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    .

    I took my car to have damage appraised in InTown since it is designated by my insurance. A guy named Gary Church did my appraisal while bragging how his appraisal is different from others. He was very warm since he tried to allure me to have my call fixed in the shop. I wished that I never did. A couple weeks after I got my vehicle back, I found out that my right front lock was loose. I was not able to connect this with the body work done since those body work was back bumper and back door. I brought it to my mechanics. He asked if this lock was reworked. I said no and told him that only back door was worked on. Make a long story short. He ordered part. When he started to work on it, he realized that this lock had been touched since a part was into a hole of the door panel. He thought that the lock must be taken out during the body work to match the paint sort and was not put back correctly.

    Then I released that the body shop messed up my car. When I went back to InTown, the same Gary turns into a black face this time. He argued why I did not bring the car first to the shop. Well if I had known that his shop messed my car. He was rude enough and ridiculous enough to even claim that it is very common that the lock can be messed up during the body work. The shop refused to do anything at all.

    After more than $4500, the shop thinks it is ok to mess up other stuff without any apology and compensation. I do not think that it deserves any business at all. Go to other body shop if ever possible. This kind of experience once is enough.

    1
    ★☆☆☆☆

    I took my car to have damage appraised in InTown since it is designated by my insurance. A guy named Gary Church did my appraisal while bragging how his appraisal is different from others. He was very warm since he tried to allure me to have my call fixed in the shop. I wished that I never did. A couple weeks after I got my vehicle back, I found out that my right front lock was loose. I was not able to connect this with the body work done since those body work was back bumper and back door. I brought it to my mechanics. He asked if this lock was reworked. I said no and told him that only back door was worked on. Make a long story short. He ordered part. When he started to work on it, he realized that this lock had been touched since a part was into a hole of the door panel. He thought that the lock must be taken out during the body work to match the paint sort and was not put back correctly.

    Then I released that the body shop messed up my car. When I went back to InTown, the same Gary turns into a black face this time. He argued why I did not bring the car first to the shop. Well if I had known that his shop messed my car. He was rude enough and ridiculous enough to even claim that it is very common that the lock can be messed up during the body work. The shop refused to do anything at all.

    After more than $4500, the shop thinks it is ok to mess up other stuff without any apology and compensation. I do not think that it deserves any business at all. Go to other body shop if ever possible. This kind of experience once is enough.

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    .

    I took my car to have damage appraised in InTown since it is designated by my insurance. A guy named Gary Church did my appraisal while bragging how his appraisal is different from others. He was very warm since he tried to allure me to have my call fixed in the shop. I wished that I never did. A couple weeks after I got my vehicle back, I found out that my right front lock was loose. I was not able to connect this with the body work done since those body work was back bumper and back door. I brought it to my mechanics. He asked if this lock was reworked. I said no and told him that only back door was worked on. Make a long story short. He ordered part. When he started to work on it, he realized that this lock had been touched since a part was into a hole of the door panel. He thought that the lock must be taken out during the body work to match the paint sort and was not put back correctly.

    Then I released that the body shop messed up my car. When I went back to InTown, the same Gary turns into a black face this time. He argued why I did not bring the car first to the shop. Well if I had known that his shop messed my car. He was rude enough and ridiculous enough to even claim that it is very common that the lock can be messed up during the body work. The shop refused to do anything at all.

    After more than $4500, the shop thinks it is ok to mess up other stuff without any apology and compensation. I do not think that it deserves any business at all. Go to other body shop if ever possible. This kind of experience once is enough.

    0
    ★☆☆☆☆

    I took my car to have damage appraised in InTown since it is designated by my insurance. A guy named Gary Church did my appraisal while bragging how his appraisal is different from others. He was very warm since he tried to allure me to have my call fixed in the shop. I wished that I never did. A couple weeks after I got my vehicle back, I found out that my right front lock was loose. I was not able to connect this with the body work done since those body work was back bumper and back door. I brought it to my mechanics. He asked if this lock was reworked. I said no and told him that only back door was worked on. Make a long story short. He ordered part. When he started to work on it, he realized that this lock had been touched since a part was into a hole of the door panel. He thought that the lock must be taken out during the body work to match the paint sort and was not put back correctly.

    Then I released that the body shop messed up my car. When I went back to InTown, the same Gary turns into a black face this time. He argued why I did not bring the car first to the shop. Well if I had known that his shop messed my car. He was rude enough and ridiculous enough to even claim that it is very common that the lock can be messed up during the body work. The shop refused to do anything at all.

    After more than $4500, the shop thinks it is ok to mess up other stuff without any apology and compensation. I do not think that it deserves any business at all. Go to other body shop if ever possible. This kind of experience once is enough.

    .

    I had my car fixed there. It was a big work ($8000+) and took them three weeks to fix as the insurance estimated. After I got my car back, I noticed there were some hard to see scratches and dents they missed to repair. They credited me more than $500. After drove the car for a while, I noticed some other small problems. They fixed them in a day. Now the car is as good as new. By the way, both front managers are Gary. I have mostly dealt with the one sit near the door. Very nice guy. I like him.

    4
    ★★★★☆

    I had my car fixed there. It was a big work ($8000+) and took them three weeks to fix as the insurance estimated. After I got my car back, I noticed there were some hard to see scratches and dents they missed to repair. They credited me more than $500. After drove the car for a while, I noticed some other small problems. They fixed them in a day. Now the car is as good as new. By the way, both front managers are Gary. I have mostly dealt with the one sit near the door. Very nice guy. I like him.

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    .

    I took my vehicle here after an accident and they told me to bring it in on a certain day and it would be ready that afternoon. I came back that afternoon and it was not ready but they did offer to do a half assed job, in there words "You probably won't even notice the wrinkle in your bumper." to speed it up. I told them I wanted it done and done right so they said I would have to come the next day. They were about to leave but said they would do it first thing. I called in the early afternoon and no one had fixed it but I was told they would do it now. I called back two hours later and they had still done nothing. They promised they would immediately. An hour later I was told they were just starting on it so I could come in. When I came in it was finally ready and the management had the guts to try and brag to me about what a great job they did. I was furious!

    1
    ★☆☆☆☆

    I took my vehicle here after an accident and they told me to bring it in on a certain day and it would be ready that afternoon. I came back that afternoon and it was not ready but they did offer to do a half assed job, in there words "You probably won't even notice the wrinkle in your bumper." to speed it up. I told them I wanted it done and done right so they said I would have to come the next day. They were about to leave but said they would do it first thing. I called in the early afternoon and no one had fixed it but I was told they would do it now. I called back two hours later and they had still done nothing. They promised they would immediately. An hour later I was told they were just starting on it so I could come in. When I came in it was finally ready and the management had the guts to try and brag to me about what a great job they did. I was furious!

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    .

    After hearing so many good things about this dealer, I figured they would be able to fix my car right the first time - not only did they have to take it back in a second time, it STILL wasn't right. And they were the most expensive bid I got. If you're looking for good body work, try somewhere else first.

    2
    ★★☆☆☆

    After hearing so many good things about this dealer, I figured they would be able to fix my car right the first time - not only did they have to take it back in a second time, it STILL wasn't right. And they were the most expensive bid I got. If you're looking for good body work, try somewhere else first.

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    Message from Intown Body Shop

    The Intown Body Shop has been in business for over 30. We have the technology and experience to fix it right the first time. We specialize in domestic and foreign vehicles, hidden damage, and paint matching. We have a brand-new location with state-of-the-art equipment. Come and visit us today!

    Yext PowerListings

     

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