A J Phoenix Veterinary Services

★★★★★
  • 12514 Pearl Rd

    Cleveland, OH 44136

    Map & Directions
  • 440-238-7797

About A J Phoenix Veterinary Services

Pets & Animals

Pets & Animals
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5.0 5
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My dad worked with Dr. Sorm's brother years ago and in the mid-90's we started to bring our first dog to her. She's always been willing to answer any and all of our questions. She's helped everyone of our pets, including our Guinea Pigs and Gerbils when no other vet would. At 13 I adopted my first cat and she gave me all of the best places to get information on caring for a cat. She truly loves her craft. And when our first dog crossed the rainbow bridge, she also sent us a card, even though she wasn't the one who had to put our dog down. She has advised us on everything from the best way to help "knock down" a Guinea Pig's teeth to the best trainer for our dog.

The best thing about Dr. Sorm is that when she found out I was considering studying vetinary medicine, she encouraged me. She doesn't just care about her patients, but her patient's family as well. If you want a caring vet for any and all animals, Dr. Sorm is the best. No "bones" about it!

5
★★★★★

My dad worked with Dr. Sorm's brother years ago and in the mid-90's we started to bring our first dog to her. She's always been willing to answer any and all of our questions. She's helped everyone of our pets, including our Guinea Pigs and Gerbils when no other vet would. At 13 I adopted my first cat and she gave me all of the best places to get information on caring for a cat. She truly loves her craft. And when our first dog crossed the rainbow bridge, she also sent us a card, even though she wasn't the one who had to put our dog down. She has advised us on everything from the best way to help "knock down" a Guinea Pig's teeth to the best trainer for our dog.

The best thing about Dr. Sorm is that when she found out I was considering studying vetinary medicine, she encouraged me. She doesn't just care about her patients, but her patient's family as well. If you want a caring vet for any and all animals, Dr. Sorm is the best. No "bones" about it!

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To the person who said that the woman who answered the phone was rude and then blathered on about the medication, why do you take it out on Dr. Sorm? There was a female receptionist that was rather rude, I agree, but that experience of your medications should not deter from taking the animal to see this particular veterinarian.

I have had my run-ins with her as well but it never stopped me. My mother took her dogs, then turned my brother on to Dr. Sorm and I experienced Dr. Sorm's caring compassion,etc personally with the illnesses of my brother's Wheaton. She also helped a wild bunny that I brought in at the behest of 6 little crying children. If you are looking to get meds only then either go to your regular vet or buy them online, but please do not trash Dr. Sorm for your not getting what you want.

I brought my new puppy in on the same day that a family was saying goodbye to their's and the compassion from Dr. Sorm was wonderful. Every time I go to her with my dog I have new questions and she explains thoroughly her thoughts, your concerns, etc. so you can make an informed decision. My brother's dog was dying of a muscle disease and she was willing to do whatever my brother wanted in an attempt to save the poor dog.

I would never take my animals anywhere else!!!

5
★★★★★

To the person who said that the woman who answered the phone was rude and then blathered on about the medication, why do you take it out on Dr. Sorm? There was a female receptionist that was rather rude, I agree, but that experience of your medications should not deter from taking the animal to see this particular veterinarian.

I have had my run-ins with her as well but it never stopped me. My mother took her dogs, then turned my brother on to Dr. Sorm and I experienced Dr. Sorm's caring compassion,etc personally with the illnesses of my brother's Wheaton. She also helped a wild bunny that I brought in at the behest of 6 little crying children. If you are looking to get meds only then either go to your regular vet or buy them online, but please do not trash Dr. Sorm for your not getting what you want.

I brought my new puppy in on the same day that a family was saying goodbye to their's and the compassion from Dr. Sorm was wonderful. Every time I go to her with my dog I have new questions and she explains thoroughly her thoughts, your concerns, etc. so you can make an informed decision. My brother's dog was dying of a muscle disease and she was willing to do whatever my brother wanted in an attempt to save the poor dog.

I would never take my animals anywhere else!!!

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Dr. Sorm is just the best vet I've ever known. I've been taking my dogs to her for 30 years. She may be a bit unconventional, but she is a very knowledgable vet and has solved problems with my dogs when other vets didn't have a clue. She sent me a wonderful hand written card when my dog died and that is very special. If you want the very best, I highly recommend Dr Sorm!!

5
★★★★★

Dr. Sorm is just the best vet I've ever known. I've been taking my dogs to her for 30 years. She may be a bit unconventional, but she is a very knowledgable vet and has solved problems with my dogs when other vets didn't have a clue. She sent me a wonderful hand written card when my dog died and that is very special. If you want the very best, I highly recommend Dr Sorm!!

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While every business will have both good and bad reviews, I was surprised to see a bad review about this Dr. Sorm.

She came recommended to me by a boarding kennel.
I found Dr. Sorm to be a very caring and sincere lady. As someone mentioned she "seems" a little rough, but I assure you she isn't. How many vets have you dealt with that took the time to call personally the day after a visit to see how your animal was doing?

Unfortunately after working on a problem our rescued dog had for 5 years (I thought it was food and nerveness related), Dr. Sorm did blood work and found a problem that she felt wouldn't get better and suggested we have a "family talk". We couldn't imagine watching the dog get worse and decided it "was time".
Two days later, we received a hand-written sympathy card.
While it hurt to read it, just that fact that she took the time to write it added some comfort.

5
★★★★★

While every business will have both good and bad reviews, I was surprised to see a bad review about this Dr. Sorm.

She came recommended to me by a boarding kennel.
I found Dr. Sorm to be a very caring and sincere lady. As someone mentioned she "seems" a little rough, but I assure you she isn't. How many vets have you dealt with that took the time to call personally the day after a visit to see how your animal was doing?

Unfortunately after working on a problem our rescued dog had for 5 years (I thought it was food and nerveness related), Dr. Sorm did blood work and found a problem that she felt wouldn't get better and suggested we have a "family talk". We couldn't imagine watching the dog get worse and decided it "was time".
Two days later, we received a hand-written sympathy card.
While it hurt to read it, just that fact that she took the time to write it added some comfort.

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I switched from St. Francis to A J Phoenix because of a very bad experience and I wish I would have done it sooner. Dr. Sorm takes the time to sit and explain every detail in plain English. When you first meet her she may seem a little rough around the edges but soon you come to realize it's just her sense of humor. I can't imagine taking my pets to anyone else.
Thank you Dr. Sorm. Leslie S.

5
★★★★★

I switched from St. Francis to A J Phoenix because of a very bad experience and I wish I would have done it sooner. Dr. Sorm takes the time to sit and explain every detail in plain English. When you first meet her she may seem a little rough around the edges but soon you come to realize it's just her sense of humor. I can't imagine taking my pets to anyone else.
Thank you Dr. Sorm. Leslie S.

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