Don Marcum's Pool Care

★★★★★
  • 6841 Main Street

    Cincinnati, OH 45244

    Map & Directions
  • 513-561-7050

About Don Marcum's Pool Care

Categories
  • Swimming Pool Contractors
  • Pool Equipment
Details
  • Grills
  • Pool Equipment
  • Pool Service
  • Hot Tub Repair
  • Barbecue Supplies
Hours
M-F 8am-5am, Sa 8am-4am, Su Closed
Associations
  • United Aqua Group
Emails
  • dmpoolcare@yahol.com
Year Established
  • 1980
Keywords
  • pool supplies
  • Swimming Pool
  • saltwater pool
  • Inground Pool
  • Pool cover
  • pool pump
  • pool
  • above ground pool
  • hot tub repair
  • hot tub maintenance
Payment Options
  • Cash
  • Check
  • Discover
  • MasterCard
  • Visa
Brands
  • Zodiac
  • Jandy
  • Cover Pools
  • RayPak
  • Polaris
Services
  • Pool Repair
  • Auto Pool Covers
  • Water Testing
  • Vinyl Liner Installation
  • Underground Plumbing for Pools
  • Residential Pool Service
  • Commercial Pool Service
  • Pool Maintenance
  • Pool Acid Washing
  • Pool Openings
  • Pool Equipment Installation
  • Salt Water Pool Systems
Languages
  • English

Shopping

Shopping
More choices in Cincinnati:
Resultset_next

Watson's Accessory Outlet

720 Eastgate South Dr Cincinnati, IA

Resultset_next

Watson's

2721 E Sharon Rd Cincinnati, IA

5 48
Hi! Sign in to let us know how Don Marcum's Pool Care was?
Write a Review
.

Use these guys at your own peril.
Any of the ratings here of 1 or 2 stars can be added together to express my dissatisfaction. Don Marcum Pool-Care installed a pool cover for me in 2006. Prior to which they delay my builder for 6 weeks, did not position the pool as we'd agreed, after all that - managed to NOT position the rails square, ie, a trapezoid if you will. Had I not caught it my concrete guy would have poured it so that NO cover could have ever been installed. Mindless, a simple diagonal cross check measurement was all it took, and for lack of that I would have been totally screwed. The following year they did show up to check the equipment for $170.00. The next year after telling us their sewing machine was broken, 10 week later they showed up after 6-8 calls. repair was satisfactory. Any further calls for help or repair went unanswered and we've not seen them in years now. Had to get a contractor to come from Indianapolis for repair and new cover material. I'm not a neophyte, I know construction, structure, design and mechanics. Had 40 years of my own businesses. It's hard to fathom how they received the better star ratings shown. I only know I will never be one of them for this vendor. Apologies to the reader for the blather.

1
★☆☆☆☆

Use these guys at your own peril.
Any of the ratings here of 1 or 2 stars can be added together to express my dissatisfaction. Don Marcum Pool-Care installed a pool cover for me in 2006. Prior to which they delay my builder for 6 weeks, did not position the pool as we'd agreed, after all that - managed to NOT position the rails square, ie, a trapezoid if you will. Had I not caught it my concrete guy would have poured it so that NO cover could have ever been installed. Mindless, a simple diagonal cross check measurement was all it took, and for lack of that I would have been totally screwed. The following year they did show up to check the equipment for $170.00. The next year after telling us their sewing machine was broken, 10 week later they showed up after 6-8 calls. repair was satisfactory. Any further calls for help or repair went unanswered and we've not seen them in years now. Had to get a contractor to come from Indianapolis for repair and new cover material. I'm not a neophyte, I know construction, structure, design and mechanics. Had 40 years of my own businesses. It's hard to fathom how they received the better star ratings shown. I only know I will never be one of them for this vendor. Apologies to the reader for the blather.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Have been using pool care for several years and have always found them to be fair in there pricing, professional work force and quick to respond to any problem. A first class business I feel I can count on. Highly recommend to pool owners

2
★★★★★

Have been using pool care for several years and have always found them to be fair in there pricing, professional work force and quick to respond to any problem. A first class business I feel I can count on. Highly recommend to pool owners

.

Marcum's Pool Care has serviced my residence for the past 20 years. It has now come time for me to relocate. I figured the least I could do for the company who has shown me so much care for so long is to shed some light as to what kind of company they truly are. Through my 20 years with them I have never met a technician who I have not liked or who has shown me anything but the utmost respect. I trust them with my openings, closing, weekly service, and auto-cover maintenance. I never think twice for them to service my house when I'm not there, on the contrary I feel it may be more secure when they are servicing my house. \nIf ever there is a mistake made or I have any questions I can just call the office and I'm guaranteed to talk to someone who I know and who is again very helpful and respectful. This is not a big corporate company, it is family owned and very easy to work with.\nSometimes if I'm having a bad year with algae or my auto-cover, I'll go into the office and have a talk with Dave or someone else who can help me out. Never have I left that office unsatisfied after making the trip. Don't think I haven't searched for competitive prices either. The chemical prices are as low as anywhere else I could find, and in most cases even lower. Also, with big purchases such as filters or new motors, Dave has most generally worked with me on prices to include instillation and give me a little break since I'm making such a large purchase. Sometimes when there's an emergency such as my system being down or I need a quick delivery I can call and have someone there that day! I absolutely recommend Don Marcum's Pool Care to any pool owners in the greater Cincinnati area.

2
★★★★★

Marcum's Pool Care has serviced my residence for the past 20 years. It has now come time for me to relocate. I figured the least I could do for the company who has shown me so much care for so long is to shed some light as to what kind of company they truly are. Through my 20 years with them I have never met a technician who I have not liked or who has shown me anything but the utmost respect. I trust them with my openings, closing, weekly service, and auto-cover maintenance. I never think twice for them to service my house when I'm not there, on the contrary I feel it may be more secure when they are servicing my house. \nIf ever there is a mistake made or I have any questions I can just call the office and I'm guaranteed to talk to someone who I know and who is again very helpful and respectful. This is not a big corporate company, it is family owned and very easy to work with.\nSometimes if I'm having a bad year with algae or my auto-cover, I'll go into the office and have a talk with Dave or someone else who can help me out. Never have I left that office unsatisfied after making the trip. Don't think I haven't searched for competitive prices either. The chemical prices are as low as anywhere else I could find, and in most cases even lower. Also, with big purchases such as filters or new motors, Dave has most generally worked with me on prices to include instillation and give me a little break since I'm making such a large purchase. Sometimes when there's an emergency such as my system being down or I need a quick delivery I can call and have someone there that day! I absolutely recommend Don Marcum's Pool Care to any pool owners in the greater Cincinnati area.

.

Your company has ALWAYS done an excellent job taking care of our pools

2
★★★★★

Your company has ALWAYS done an excellent job taking care of our pools

.

I have used Don Marcum for years. They are the only place in the area that services electric pool covers. I have never had a problem with them of any kind. They are always polite, they do not overcharge and their techs know a LOT about pools. I'm always asking them questions and they always give good tips on how to do things more efficiently. I would highly recommend them.

2
★★★★★

I have used Don Marcum for years. They are the only place in the area that services electric pool covers. I have never had a problem with them of any kind. They are always polite, they do not overcharge and their techs know a LOT about pools. I'm always asking them questions and they always give good tips on how to do things more efficiently. I would highly recommend them.

.

I went to Don Marcum's Pool Care for a second opinion on equipment issues that I had. The original company had told me that I needed to replace the pump and motor because it was squealing. Marcum's said all I needed was the motor - which was 1/2 the price of the first company I contacted - what a relief to find a company not trying to take advantage of the public.

2
★★★★★

I went to Don Marcum's Pool Care for a second opinion on equipment issues that I had. The original company had told me that I needed to replace the pump and motor because it was squealing. Marcum's said all I needed was the motor - which was 1/2 the price of the first company I contacted - what a relief to find a company not trying to take advantage of the public.

.

Don Marcum's Pool Care recently did an inspection for a house we purchased. After the technician completed the inspection, the staff explained to us about a few possible warning signs that the owner did not disclose to us. After having Don Marcum's prove these damages, the owner had the issues fixed and we were able to buy the house without having issues with the swimming pool. This company saved us nearly a thousand dollars. Thank you, Don Marcum.

2
★★★★★

Don Marcum's Pool Care recently did an inspection for a house we purchased. After the technician completed the inspection, the staff explained to us about a few possible warning signs that the owner did not disclose to us. After having Don Marcum's prove these damages, the owner had the issues fixed and we were able to buy the house without having issues with the swimming pool. This company saved us nearly a thousand dollars. Thank you, Don Marcum.

.

Don Marcum's Pool Care recently did an inspection for a house we purchased. After the technician completed the inspection, the staff explained to us about a few possible warning signs that the owner did not disclose to us. After having Don Marcum's prove these damages, the owner had the issues fixed and we were able to buy the house without having issues with the swimming pool. This company saved us nearly a thousand dollars. Thank you, Don Marcum.

2
★★★★★

Don Marcum's Pool Care recently did an inspection for a house we purchased. After the technician completed the inspection, the staff explained to us about a few possible warning signs that the owner did not disclose to us. After having Don Marcum's prove these damages, the owner had the issues fixed and we were able to buy the house without having issues with the swimming pool. This company saved us nearly a thousand dollars. Thank you, Don Marcum.

.

I have used Don Marcum for years. They are the only place in the area that services electric pool covers. I have never had a problem with them of any kind. They are always polite, they do not overcharge and their techs know a LOT about pools. I'm always asking them questions and they always give good tips on how to do things more efficiently. I would highly recommend them.\n

2
★★★★★

I have used Don Marcum for years. They are the only place in the area that services electric pool covers. I have never had a problem with them of any kind. They are always polite, they do not overcharge and their techs know a LOT about pools. I'm always asking them questions and they always give good tips on how to do things more efficiently. I would highly recommend them.\n

.

I went to Don Marcum's Pool Care for a second opinion on equipment issues that I had. The original company had told me that I needed to replace the pump and motor because it was squealing. Marcum's said all I needed was the motor - which was 1/2 the price of the first company I contacted - . what a relief to find a company not trying to take advantage of the public\n

2
★★★★★

I went to Don Marcum's Pool Care for a second opinion on equipment issues that I had. The original company had told me that I needed to replace the pump and motor because it was squealing. Marcum's said all I needed was the motor - which was 1/2 the price of the first company I contacted - . what a relief to find a company not trying to take advantage of the public\n

.

Don Marcum's Pool Care recently did an inspection for a house we purchased. After the technician completed the inspection, the staff explained to us about a few possible warning signs that the owner did not disclose to us. After having Don Marcum's prove these damages, the owner had the issues fixed and we were able to buy the house without having issues with the swimming pool. This company saved us nearly a thousand dollars. Thank you, Don Marcum. \n

2
★★★★★

Don Marcum's Pool Care recently did an inspection for a house we purchased. After the technician completed the inspection, the staff explained to us about a few possible warning signs that the owner did not disclose to us. After having Don Marcum's prove these damages, the owner had the issues fixed and we were able to buy the house without having issues with the swimming pool. This company saved us nearly a thousand dollars. Thank you, Don Marcum. \n

.

I am happy with Don Marcum Service, the guys that came to my house were very nice, and very fast and did an excellent job. The guys names that came were Ron and Mark, they did very well, I hope to see them again, because they knew what they were doing and other places that have came out to my house had no clue what they were doing. Thank you for your services Don Marcum and (Ron and Mark).

2
★★★★★

I am happy with Don Marcum Service, the guys that came to my house were very nice, and very fast and did an excellent job. The guys names that came were Ron and Mark, they did very well, I hope to see them again, because they knew what they were doing and other places that have came out to my house had no clue what they were doing. Thank you for your services Don Marcum and (Ron and Mark).

.

To repair one bolt on my automatic pool cover, two guys spent 10 minutes at my house... the charge $160... this is the minimum and hourly charge... no exceptions. To make matters worse, i was also nickel and dimed to death with a $2 charge for the bolt. Next time i will use a regular mechanic to repair any mechanism issues and will try to find another company that can replace the tarp when the time comes. They have also been unable to repair my heater in 2 attempts... i was able to do that myself once i obtained the correct part and saved myself hundreds - if you only need your pool opened or closed, i say ok... otherwise look elsewhere.

0
★☆☆☆☆

To repair one bolt on my automatic pool cover, two guys spent 10 minutes at my house... the charge $160... this is the minimum and hourly charge... no exceptions. To make matters worse, i was also nickel and dimed to death with a $2 charge for the bolt. Next time i will use a regular mechanic to repair any mechanism issues and will try to find another company that can replace the tarp when the time comes. They have also been unable to repair my heater in 2 attempts... i was able to do that myself once i obtained the correct part and saved myself hundreds - if you only need your pool opened or closed, i say ok... otherwise look elsewhere.

.

We will never use this pool company again and would not recommend them to anyone. Two ""mechanics"" came out to our house to repair our pool cover. They were asked to call before they came and they did not. After 15 minutes, they left and charged $140. The pool cover was not fixed and we cannot tell where they performed any service. I can honestly say I have never had such terrible customer service and I hope to never have an experience so awful again.

0
★☆☆☆☆

We will never use this pool company again and would not recommend them to anyone. Two ""mechanics"" came out to our house to repair our pool cover. They were asked to call before they came and they did not. After 15 minutes, they left and charged $140. The pool cover was not fixed and we cannot tell where they performed any service. I can honestly say I have never had such terrible customer service and I hope to never have an experience so awful again.

Cons: Communication

.

If I could give this company a 0 star rating I would. The performed some metal work on my pool when having the concrete replaced. Their job was to ensure the colping was screwed down and straight, add some anchors for my diving board and railings and replace the skimmer, which was already dug out. I was out of town at the time, and each time I came home I was assured their work was complete. Each time I checked the colping it screwed down but not straight. I had to hold up the concrete guys a few times and get them back out to straighten it out and actually screw it down properly, we are talking off a few inches. When I get the bill it was $500 more than I was told. They could not even provide me an itemized bill. If they could show me the details I might have considered paying, but they could not even tell me when they came out and for how long. I was not paying for their repeated screw ups or the cost of them driving from Newtown to my house. I have never dealt with a more incompetent manager than the guy I dealt with. I finally just paid what I thought was reasonable, and I still feel like I over paid. To the day the colping is not even straight. Be ware of this company, I would not recommend them for any service or install.

1
★☆☆☆☆

If I could give this company a 0 star rating I would. The performed some metal work on my pool when having the concrete replaced. Their job was to ensure the colping was screwed down and straight, add some anchors for my diving board and railings and replace the skimmer, which was already dug out. I was out of town at the time, and each time I came home I was assured their work was complete. Each time I checked the colping it screwed down but not straight. I had to hold up the concrete guys a few times and get them back out to straighten it out and actually screw it down properly, we are talking off a few inches. When I get the bill it was $500 more than I was told. They could not even provide me an itemized bill. If they could show me the details I might have considered paying, but they could not even tell me when they came out and for how long. I was not paying for their repeated screw ups or the cost of them driving from Newtown to my house. I have never dealt with a more incompetent manager than the guy I dealt with. I finally just paid what I thought was reasonable, and I still feel like I over paid. To the day the colping is not even straight. Be ware of this company, I would not recommend them for any service or install.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I am happy with Don Marcum Service, the guys that came to my house were very nice, and very fast and did an excellent job. The guys names that came were Ron and Mark, they did very well, I hope to see them again, because they knew what they were doing and other places that have came out to my house had no clue what they were doing. Thank you for your services Don Marcum and (Ron and Mark).

4
★★★★☆

I am happy with Don Marcum Service, the guys that came to my house were very nice, and very fast and did an excellent job. The guys names that came were Ron and Mark, they did very well, I hope to see them again, because they knew what they were doing and other places that have came out to my house had no clue what they were doing. Thank you for your services Don Marcum and (Ron and Mark).

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Don Marcum's Pool Care provides excellent service at a reasonable price. They are lonstanding experts in the pool industry. I HIGHLY recommend Pool Care to friends.

5
★★★★★

Don Marcum's Pool Care provides excellent service at a reasonable price. They are lonstanding experts in the pool industry. I HIGHLY recommend Pool Care to friends.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Don Marcum's Pool Care recently did an inspection for a house we purchased. After the technician completed the inspection, the staff explained to us about a few possible warning signs that the owner did not disclose to us. After having Don Marcum's prove these damages, the owner had the issues fixed and we were able to buy the house without having issues with the swimming pool. This company saved us nearly a thousand dollars. Thank you, Don Marcum.

2
★★★★★

Don Marcum's Pool Care recently did an inspection for a house we purchased. After the technician completed the inspection, the staff explained to us about a few possible warning signs that the owner did not disclose to us. After having Don Marcum's prove these damages, the owner had the issues fixed and we were able to buy the house without having issues with the swimming pool. This company saved us nearly a thousand dollars. Thank you, Don Marcum.

Pros: Respectful Service Men, Smart Staff

.

I went to Don Marcum's Pool Care for a second opinion on equipment issues that I had. The original company had told me that I needed to replace the pump and motor because it was squealing. Marcum's said all I needed was the motor - which was 1/2 the price of the first company I contacted - what a relief to find a company not trying to take advantage of the public.

2
★★★★★

I went to Don Marcum's Pool Care for a second opinion on equipment issues that I had. The original company had told me that I needed to replace the pump and motor because it was squealing. Marcum's said all I needed was the motor - which was 1/2 the price of the first company I contacted - what a relief to find a company not trying to take advantage of the public.

Pros: GREAT SERVICE TECHS.

.

I found this company to be very insulting and unprofessional. They will take advantage of you if you don't know much about your pool/your pool's maintenance. This company isn't very reliable and doesn't do a good job.

1
★☆☆☆☆

I found this company to be very insulting and unprofessional. They will take advantage of you if you don't know much about your pool/your pool's maintenance. This company isn't very reliable and doesn't do a good job.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

Don Marcum Pool Care is one of the worst companies that I have ever interacted with in my life. I recently bought a home and wanted to understand if the pool would need any major repairs or service. I paid Don Marcum $175 to complete a pool inspection. The pool inspector maybe spent 5 minutes walking around the pool and then demanded that he be paid $175. The inspector was very rude and said that everything with the pool was fine and that the only thing we needed to do was to fix the cholorine levels in the water. He basically walked into the home, collected a check and then walked out. I specifically asked the inspector if I needed to replace the liner to the pool and he said that there was no need for that type of a repair for several years. 3 months later, my pool leaked hundreds of gallons of water into my backyard and I have to replace the liner ($2,000 - $3.000 repair). Don Marcum claims no responsibility for a negligent pool inspection and said that it's my problem. Perfect, I'm glad that I spent $175 for nothing. I would highly suggest avoiding this company at all costs. They are expensive, negligent, and very insulting on the phone.

0
★☆☆☆☆

Don Marcum Pool Care is one of the worst companies that I have ever interacted with in my life. I recently bought a home and wanted to understand if the pool would need any major repairs or service. I paid Don Marcum $175 to complete a pool inspection. The pool inspector maybe spent 5 minutes walking around the pool and then demanded that he be paid $175. The inspector was very rude and said that everything with the pool was fine and that the only thing we needed to do was to fix the cholorine levels in the water. He basically walked into the home, collected a check and then walked out. I specifically asked the inspector if I needed to replace the liner to the pool and he said that there was no need for that type of a repair for several years. 3 months later, my pool leaked hundreds of gallons of water into my backyard and I have to replace the liner ($2,000 - $3.000 repair). Don Marcum claims no responsibility for a negligent pool inspection and said that it's my problem. Perfect, I'm glad that I spent $175 for nothing. I would highly suggest avoiding this company at all costs. They are expensive, negligent, and very insulting on the phone.

.

My experience w/ Don Marcum started off well. The tech who serviced my spa was professional and knowledgeable. However, the management is absolutely retarded. I had a broken pump and motor -- both under warranty. After giving the tech my co-pay, I didn't hear from Don Marcum for a month. After repeatedly calling the dumb lady who answers their phones (about 8 times), they snottily told me their company couldn't fix my problem, but could only offer a jimmy-rigged temporary solution. And they told me to find another company if I didn't like that idea. For one, this is a warranty call, one already approved by the warranty company. This is free money to solve a problem this company is in business to solve. If a pool company can't fix a broken pool motor, then they aren't worth your time. Besides, talking to the retarded receptionist will give you migraines for weeks. Don't bother with this garbage company.

0
★☆☆☆☆

My experience w/ Don Marcum started off well. The tech who serviced my spa was professional and knowledgeable. However, the management is absolutely retarded. I had a broken pump and motor -- both under warranty. After giving the tech my co-pay, I didn't hear from Don Marcum for a month. After repeatedly calling the dumb lady who answers their phones (about 8 times), they snottily told me their company couldn't fix my problem, but could only offer a jimmy-rigged temporary solution. And they told me to find another company if I didn't like that idea. For one, this is a warranty call, one already approved by the warranty company. This is free money to solve a problem this company is in business to solve. If a pool company can't fix a broken pool motor, then they aren't worth your time. Besides, talking to the retarded receptionist will give you migraines for weeks. Don't bother with this garbage company.

Pros: the tech should start his own business; he's smarter than Don Marcum

Cons: unable to fix or replace my pool motor; stupidest receptionist ever; does not work withint reasonable timeframes; will rarely respond to calls

.

I found it odd that you claim there's not much you can check on a pool that's closed but it doesn't stop you from charging $175 to ""not be able to tell much with the closed pool""\r\n\r\nI have NO experience with Don Marcum and they may be a decent company but it doesn't sound like it. I just recently bought a home with a pool and I'm finding that pool companies that I've spoke with are just looking to get into your wallet without following thru. \r\n\r\nIs there anyone you can trust in Cincinnati to do the work correctly at a fair price?

1
★★☆☆☆

I found it odd that you claim there's not much you can check on a pool that's closed but it doesn't stop you from charging $175 to ""not be able to tell much with the closed pool""\r\n\r\nI have NO experience with Don Marcum and they may be a decent company but it doesn't sound like it. I just recently bought a home with a pool and I'm finding that pool companies that I've spoke with are just looking to get into your wallet without following thru. \r\n\r\nIs there anyone you can trust in Cincinnati to do the work correctly at a fair price?

.

I'm VERY disappointed with my experience with Don Markum Pool repairs. By what I've been through:\r\n* Their inspection services are worthless. We need a new liner. There were 4 leaks in the pool in the first week after opening including a 4"" tear below the skimmer. The replacement service we hired said the liner was obviously brittle and needed replaced.\r\n* Their inspector orally quoted a price, but the service blew right passed it and the management denied that it was ever given.\r\n* They didn't show when scheduled, when they did show they often disappeared w/o doing anything or informing us. Management said that we were lucky that they showed at all because it was their busy time.\r\n* Opening the pool included replacing the motor on the pump, dumping a bunch of shock in the pool and telling us to have a nice life.\r\n* The inspection had no connection to the services provided, even though we told them that up front. (which is why the guys often disappeared... even though they had weeks of notice, they didn't have the right parts on multiple occasions)\r\n\r\nWe invested $700 dollars in them and nearly as much in a second service (to clean up after them) and still don't have a pool for our 5 kids to swim in. It's looking like we have another $1000 to go to get it usable. If we had had a useful assessment of the pool, we may not have bought the home (there were other issues and this straw probably would have broke the camel's back). \r\n\r\nI understand about busy seasons and fast growth, but this company doesn't seem interested in standing up for their work or doing good by there customers. I would avoid them at all costs.

0
★☆☆☆☆

I'm VERY disappointed with my experience with Don Markum Pool repairs. By what I've been through:\r\n* Their inspection services are worthless. We need a new liner. There were 4 leaks in the pool in the first week after opening including a 4"" tear below the skimmer. The replacement service we hired said the liner was obviously brittle and needed replaced.\r\n* Their inspector orally quoted a price, but the service blew right passed it and the management denied that it was ever given.\r\n* They didn't show when scheduled, when they did show they often disappeared w/o doing anything or informing us. Management said that we were lucky that they showed at all because it was their busy time.\r\n* Opening the pool included replacing the motor on the pump, dumping a bunch of shock in the pool and telling us to have a nice life.\r\n* The inspection had no connection to the services provided, even though we told them that up front. (which is why the guys often disappeared... even though they had weeks of notice, they didn't have the right parts on multiple occasions)\r\n\r\nWe invested $700 dollars in them and nearly as much in a second service (to clean up after them) and still don't have a pool for our 5 kids to swim in. It's looking like we have another $1000 to go to get it usable. If we had had a useful assessment of the pool, we may not have bought the home (there were other issues and this straw probably would have broke the camel's back). \r\n\r\nI understand about busy seasons and fast growth, but this company doesn't seem interested in standing up for their work or doing good by there customers. I would avoid them at all costs.

Cons: results

.

I was employed there in the 80's getting the best education I could have ever received. To this day I still am in the pool business in Fl. With the same concepts/values/quality, that I learned working with POOL CARE. \r\nThanks Don

2
★★★★★

I was employed there in the 80's getting the best education I could have ever received. To this day I still am in the pool business in Fl. With the same concepts/values/quality, that I learned working with POOL CARE. \r\nThanks Don

.

I have used Don Marcum for years. They are the only place in the area that services electric pool covers. I have never had a problem with them of any kind. They are always polite, they do not overcharge and their techs know a LOT about pools. I'm always asking them questions and they always give good tips on how to do things more efficiently. I would highly recommend them.

2
★★★★☆

I have used Don Marcum for years. They are the only place in the area that services electric pool covers. I have never had a problem with them of any kind. They are always polite, they do not overcharge and their techs know a LOT about pools. I'm always asking them questions and they always give good tips on how to do things more efficiently. I would highly recommend them.

Pros: Good value, great workmanship.

Cons: Very busy and sometimes takes a few days to get out to your pool.

.

I am a service tech at Pool Care, being the largest service company in the midwest does present some small problems with the fact that some things do fall through the cracks. We try to do the best job that we can do for the customer, but sometimes, as with all companies, all jobs present some type of challenge to the service tech that is doing the job. We have some of the best techs in the city, and all of our techs are very courteous and presentable to the customer. this review that was written by the customer is an isolated incident . the problem with a pool inspection is that they usually happen when the pool is closed, with the cover on, we cant tell if the pool is o.k. or not. but most customers dont understand that. they dont want to pay the extra money for us to open the pool and do a proper inspection, we cant tell if the pool is good or not without the pool open. and again, most pools are closed and the house is empty because the owner is trying to sell the house. you cant do a proper inspection in that circumstance.\r\nSo I hope that one bad review does not affect anyones decision to contact Pool Care for the proper maintenance of your swimming pool, We are the best in the city.

2
★★★★☆

I am a service tech at Pool Care, being the largest service company in the midwest does present some small problems with the fact that some things do fall through the cracks. We try to do the best job that we can do for the customer, but sometimes, as with all companies, all jobs present some type of challenge to the service tech that is doing the job. We have some of the best techs in the city, and all of our techs are very courteous and presentable to the customer. this review that was written by the customer is an isolated incident . the problem with a pool inspection is that they usually happen when the pool is closed, with the cover on, we cant tell if the pool is o.k. or not. but most customers dont understand that. they dont want to pay the extra money for us to open the pool and do a proper inspection, we cant tell if the pool is good or not without the pool open. and again, most pools are closed and the house is empty because the owner is trying to sell the house. you cant do a proper inspection in that circumstance.\r\nSo I hope that one bad review does not affect anyones decision to contact Pool Care for the proper maintenance of your swimming pool, We are the best in the city.

Pros: very competent techs, well dressed and courteous.

.

I purchased a home recently that had an inground swimming pool. I was told to call Don Marcum pool care for the pool inspection because that's who everyone used in this subdivision. I don't know anything about pools so I assumed this was the right thing to do.\r\n\r\nI arrived onsite on time to meet the tech and he said he had ""already finished"" the inspection. I paid him $175! I trusted that he had performed the work because like I said I am a first time pool owner and don't know much about the effort involved to operate the systems. When I bought the house I found the pump, motor & liner required repairs. As a first time pool owner I was shocked to find out I owed thousands. This is exactly what I wanted to avoid by having the inspection done in the first place. Turns out, the inspector did nothing and Don Marcum management was very snotty to me when I called and complained. thousands down the drain.

1
★★☆☆☆

I purchased a home recently that had an inground swimming pool. I was told to call Don Marcum pool care for the pool inspection because that's who everyone used in this subdivision. I don't know anything about pools so I assumed this was the right thing to do.\r\n\r\nI arrived onsite on time to meet the tech and he said he had ""already finished"" the inspection. I paid him $175! I trusted that he had performed the work because like I said I am a first time pool owner and don't know much about the effort involved to operate the systems. When I bought the house I found the pump, motor & liner required repairs. As a first time pool owner I was shocked to find out I owed thousands. This is exactly what I wanted to avoid by having the inspection done in the first place. Turns out, the inspector did nothing and Don Marcum management was very snotty to me when I called and complained. thousands down the drain.

Pros: professionally dressed tech

Cons: Expensive, didn't inspect pool at all, arrogant management

Review Partner
.

Don Marcum's has been a great company for the 16 years we've owned our pool. Respond quickly whenever we've had a problem. Reasonable rates. Always work with us to let us close the pool as late in the season as possible. A real quality

5
★★★★★

Don Marcum's has been a great company for the 16 years we've owned our pool. Respond quickly whenever we've had a problem. Reasonable rates. Always work with us to let us close the pool as late in the season as possible. A real quality

.

Don Marcum's has been a great company for the 16 years we've owned our pool. Respond quickly whenever we've had a problem. Reasonable rates. Always work with us to let us close the pool as late in the season as possible. A real quality

5
★★★★★

Don Marcum's has been a great company for the 16 years we've owned our pool. Respond quickly whenever we've had a problem. Reasonable rates. Always work with us to let us close the pool as late in the season as possible. A real quality

.

Your company has ALWAYS done an excellent job taking care of our pools.

5
★★★★★

Your company has ALWAYS done an excellent job taking care of our pools.

.

Your company has ALWAYS done an excellent job taking care of our pools.

5
★★★★★

Your company has ALWAYS done an excellent job taking care of our pools.

.

I have used Don Marcum for years. They are the only place in the area that services electric pool covers. I have never had a problem with them of any kind. They are always polite, they do not overcharge and their techs know a LOT about

5
★★★★★

I have used Don Marcum for years. They are the only place in the area that services electric pool covers. I have never had a problem with them of any kind. They are always polite, they do not overcharge and their techs know a LOT about

.

I have used Don Marcum for years. They are the only place in the area that services electric pool covers. I have never had a problem with them of any kind. They are always polite, they do not overcharge and their techs know a LOT about

5
★★★★★

I have used Don Marcum for years. They are the only place in the area that services electric pool covers. I have never had a problem with them of any kind. They are always polite, they do not overcharge and their techs know a LOT about

.

I was employed there in the 80's getting the best education I could have ever received. To this day I still am in the pool business in FL. With the same concepts/values/quality, that I learned working with POOL CARE.

5
★★★★★

I was employed there in the 80's getting the best education I could have ever received. To this day I still am in the pool business in FL. With the same concepts/values/quality, that I learned working with POOL CARE.

.

I was employed there in the 80's getting the best education I could have ever received. To this day I still am in the pool business in FL. With the same concepts/values/quality, that I learned working with POOL CARE.

5
★★★★★

I was employed there in the 80's getting the best education I could have ever received. To this day I still am in the pool business in FL. With the same concepts/values/quality, that I learned working with POOL CARE.

.

I went to Don Marcum's Pool Care for a second opinion on equipment issues that I had. The original company had told me that I needed to replace the pump and motor because it was squealing. Marcum's said all I needed was the motor - which

5
★★★★★

I went to Don Marcum's Pool Care for a second opinion on equipment issues that I had. The original company had told me that I needed to replace the pump and motor because it was squealing. Marcum's said all I needed was the motor - which

.

I went to Don Marcum's Pool Care for a second opinion on equipment issues that I had. The original company had told me that I needed to replace the pump and motor because it was squealing. Marcum's said all I needed was the motor - which

5
★★★★★

I went to Don Marcum's Pool Care for a second opinion on equipment issues that I had. The original company had told me that I needed to replace the pump and motor because it was squealing. Marcum's said all I needed was the motor - which

.

Don Marcum's Pool Care recently did an inspection for a house we purchased. After the technician completed the inspection, the staff explained to us about a few possible warning signs that the owner did not disclose to us. After having Don

5
★★★★★

Don Marcum's Pool Care recently did an inspection for a house we purchased. After the technician completed the inspection, the staff explained to us about a few possible warning signs that the owner did not disclose to us. After having Don

.

Don Marcum's Pool Care recently did an inspection for a house we purchased. After the technician completed the inspection, the staff explained to us about a few possible warning signs that the owner did not disclose to us. After having Don

5
★★★★★

Don Marcum's Pool Care recently did an inspection for a house we purchased. After the technician completed the inspection, the staff explained to us about a few possible warning signs that the owner did not disclose to us. After having Don

.

I have used Don Marcum for years. They are the only place in the area that services electric pool covers. I have never had a problem with them of any kind. They are always polite, they do not overcharge and their techs know a LOT about

5
★★★★★

I have used Don Marcum for years. They are the only place in the area that services electric pool covers. I have never had a problem with them of any kind. They are always polite, they do not overcharge and their techs know a LOT about

.

I have used Don Marcum for years. They are the only place in the area that services electric pool covers. I have never had a problem with them of any kind. They are always polite, they do not overcharge and their techs know a LOT about

5
★★★★★

I have used Don Marcum for years. They are the only place in the area that services electric pool covers. I have never had a problem with them of any kind. They are always polite, they do not overcharge and their techs know a LOT about

.

I went to Don Marcum's Pool Care for a second opinion on equipment issues that I had. The original company had told me that I needed to replace the pump and motor because it was squealing. Marcum's said all I needed was the motor - which

5
★★★★★

I went to Don Marcum's Pool Care for a second opinion on equipment issues that I had. The original company had told me that I needed to replace the pump and motor because it was squealing. Marcum's said all I needed was the motor - which

.

I went to Don Marcum's Pool Care for a second opinion on equipment issues that I had. The original company had told me that I needed to replace the pump and motor because it was squealing. Marcum's said all I needed was the motor - which

5
★★★★★

I went to Don Marcum's Pool Care for a second opinion on equipment issues that I had. The original company had told me that I needed to replace the pump and motor because it was squealing. Marcum's said all I needed was the motor - which

.

Don Marcum's Pool Care recently did an inspection for a house we purchased. After the technician completed the inspection, the staff explained to us about a few possible warning signs that the owner did not disclose to us. After having Don

5
★★★★★

Don Marcum's Pool Care recently did an inspection for a house we purchased. After the technician completed the inspection, the staff explained to us about a few possible warning signs that the owner did not disclose to us. After having Don

.

Don Marcum's Pool Care recently did an inspection for a house we purchased. After the technician completed the inspection, the staff explained to us about a few possible warning signs that the owner did not disclose to us. After having Don

5
★★★★★

Don Marcum's Pool Care recently did an inspection for a house we purchased. After the technician completed the inspection, the staff explained to us about a few possible warning signs that the owner did not disclose to us. After having Don

.

"Don Marcum's Pool Care provides excellent service at a reasonable price. They are longstanding experts in the pool industry. I HIGHLY recommend Pool Care to friends."

5
★★★★★

"Don Marcum's Pool Care provides excellent service at a reasonable price. They are longstanding experts in the pool industry. I HIGHLY recommend Pool Care to friends."

.

"Don Marcum's Pool Care provides excellent service at a reasonable price. They are longstanding experts in the pool industry. I HIGHLY recommend Pool Care to friends."

5
★★★★★

"Don Marcum's Pool Care provides excellent service at a reasonable price. They are longstanding experts in the pool industry. I HIGHLY recommend Pool Care to friends."

Message from Don Marcum's Pool Care

Since 1967, homeowners and businesses in the Cincinnati area have relied on Don Marcum’s Pool Care for a wide range of pool supplies and services. Don Marcum’s Pool Care offers seasonal care, maintenance, and cleaning services for both in-ground and above ground pools, as well as spas and hot tubs. To keep your pool in great shape between service visits, Don Marcum’s Pool Care also carries a number of parts and accessories, like pool covers, filters, and lighting. Cincinnati area pool owners trust Don Marcum’s Pool Care to provide fast and reliable service, using state-of-the-art equipment, for an affordable price.



Turning to an expert for your pool care needs ensures that the job will be done right. In addition to performing repairs, Don Marcum’s Pool Care installs and maintains equipment like pumps and automatic cleaners that will keep your water safe and sparkling. The condition of your swimming pool and its water quality is important to maintain for safety reasons. That’s why Don Marcum’s Pool Care works hard to inspect pools and quickly repair any damage that can cause leaking or encourage the growth of harmful bacteria and pathogens.



Don Marcum’s Pool Care can also help you protect your pool during the winter. Scheduling a seasonal cleaning and installing a sturdy pool cover before the cold weather arrives will ensure that your pool is ready to enjoy as soon as warmer weather returns.



Discounts are available for regularly scheduled routine maintenance. To help you save even more, Don Marcum’s Pool Care offers competitive prices on their products and accessories, and will work with you to develop the most cost-effective maintenance plan.







Don Marcum’s Pool Care is a proud member of the National Spa and Pool Association, an organization dedicated to the care and enjoyment of swimming pools, spas, and hot tubs. When you work with this team of pool care professionals, you will find that pools aren’t just their job, pools are their true passion. To learn more about the expert service and products from Don Marcum’s Pool Care, call (513) 561-7050 or visit their website.

Yext PowerListings

Articles and Advice

 

Wait, you're the expert.

If you've been to or used Don Marcum's Pool Care, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review