Step By Step Furniture Inc

★★★★★
  • 8415 Colerain Ave

    Cincinnati, OH 45239

    Map & Directions
  • 513-245-1366

About Step By Step Furniture Inc

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Please take negative reviews with a grain of salt. I've made purchases from here over 15 years now. Our 1st entertainment center (Still in use), our bedroom set, our 2nd entertainment center and more. I've never had a bad experience with

3
★★★★★

Please take negative reviews with a grain of salt. I've made purchases from here over 15 years now. Our 1st entertainment center (Still in use), our bedroom set, our 2nd entertainment center and more. I've never had a bad experience with

.

I purchased a dresser that looked nice however when I got it home and started putting it together I found that I was not satisfied with the quality of the drawers. The backs were brittle and easily chipped and the bottoms were flimsy. I

3
★★★★★

I purchased a dresser that looked nice however when I got it home and started putting it together I found that I was not satisfied with the quality of the drawers. The backs were brittle and easily chipped and the bottoms were flimsy. I

.

Over the years we have purchase a number of furniture pieces from Step by Step....the over $400.00 piece we just purchased will be our last. I guess previously we were very compliant and did not change our minds but this time we decided to INCREASE our purchase!!!! The owner John was rude, condescending and showed a total lack of customer service skills.

2
★★☆☆☆

Over the years we have purchase a number of furniture pieces from Step by Step....the over $400.00 piece we just purchased will be our last. I guess previously we were very compliant and did not change our minds but this time we decided to INCREASE our purchase!!!! The owner John was rude, condescending and showed a total lack of customer service skills.

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