Alex Shoe Repair Services

★★★★★

About Alex Shoe Repair Services

Hours
Mon-Fri 9am-6pm, Sat 9am-5pm
4.5714 7
Hi! Sign in to let us know how Alex Shoe Repair Services was?
Write a Review
.

I had 2 pair of cowboy boots that I was considering throwing away. I contacted Rods Western Wear for a recommendation of repair services. They've been using Alex Shoe Repair for 30 years.\r
\r
I took both pair to Alex' shop and had these

3
★★★★★

I had 2 pair of cowboy boots that I was considering throwing away. I contacted Rods Western Wear for a recommendation of repair services. They've been using Alex Shoe Repair for 30 years.\r
\r
I took both pair to Alex' shop and had these

.

I need to address a couple of things. First is the poor reviews of the shop. I'm not going to defend alleged poor behavior, but one has to remember that this shop is independently owned, so the experience will be different than if some

3
★★★★★

I need to address a couple of things. First is the poor reviews of the shop. I'm not going to defend alleged poor behavior, but one has to remember that this shop is independently owned, so the experience will be different than if some

.

I traveled 30 miles to get a shoe repaired here because in my childhood, when the place was family owned, it was a wonderful place even to a kid. Near Westerville, we have only a shoe-Nazi. Now I see that rotten customer service is now

3
★★★★★

I traveled 30 miles to get a shoe repaired here because in my childhood, when the place was family owned, it was a wonderful place even to a kid. Near Westerville, we have only a shoe-Nazi. Now I see that rotten customer service is now

.

I've been taking my shoes to this shop for years and recently moved away and I can't tell you how much I miss it! This is a small, family-owned shop run by the owner and an older gentleman and the owner's mother. The service is wonderful and both men are experts in their trade. The prices are reasonable and they always do only the necessary work and don't try to add on a bunch of repairs that aren't needed. The prices are reasonable and they get the work done is a timely manner...even while you wait for small repairs if they need to. I really miss living in Columbus and being able to come here. I've yet to find the same quality of service in my new city.

2
★★★★★

I've been taking my shoes to this shop for years and recently moved away and I can't tell you how much I miss it! This is a small, family-owned shop run by the owner and an older gentleman and the owner's mother. The service is wonderful and both men are experts in their trade. The prices are reasonable and they always do only the necessary work and don't try to add on a bunch of repairs that aren't needed. The prices are reasonable and they get the work done is a timely manner...even while you wait for small repairs if they need to. I really miss living in Columbus and being able to come here. I've yet to find the same quality of service in my new city.

Pros: Reasonable prices, Quick repairs, Customer service, Expertise

Cons: None

.

I wanted full sole but, instead he recommended a half sole & new heal. They are like new! Very Nice. They saved a comfortable pair of shoes for me and saved me some money - thanks you guys!

2
★★★★☆

I wanted full sole but, instead he recommended a half sole & new heal. They are like new! Very Nice. They saved a comfortable pair of shoes for me and saved me some money - thanks you guys!

Pros: Seems to ba a quality repair

Cons: I traveled 30 minutes

.

My husband and I used to take our shoes there bi-weekly for shines, we had soles and heels replaced or repaired and treated the owner with respect. On multiple occasions we each were treated poorly by the owner. The straw that broke the camel?s back came this summer when I took a pair of sandals in to have the clasp repaired and the owner made a smart remark about me to his co-worker while I stood right there! I have NEVER been treated so poorly at a business establishment in my life. I?m generally a big fan of mom and pop shops and I like to support them as much as possible but I cannot and will not recommend this shop to anyone.

0
★☆☆☆☆

My husband and I used to take our shoes there bi-weekly for shines, we had soles and heels replaced or repaired and treated the owner with respect. On multiple occasions we each were treated poorly by the owner. The straw that broke the camel?s back came this summer when I took a pair of sandals in to have the clasp repaired and the owner made a smart remark about me to his co-worker while I stood right there! I have NEVER been treated so poorly at a business establishment in my life. I?m generally a big fan of mom and pop shops and I like to support them as much as possible but I cannot and will not recommend this shop to anyone.

Cons: Customer Service Stinks!

.

Alex Shoe repair is a great place to have quality shoes refurbushed. I have used them to fix a few pairs of leather shoes and have had amazing results. I fixed a $70 pair of shoes for $5, making them wearable again. The shop is small and family run, which is a nice change from major retailers and the service is very friendly. I would definitely recommend this place for shoe needs (also check out the bakery next door while you are there!)

PROS: Good service and prices.
CONS:

4
★★★★☆

Alex Shoe repair is a great place to have quality shoes refurbushed. I have used them to fix a few pairs of leather shoes and have had amazing results. I fixed a $70 pair of shoes for $5, making them wearable again. The shop is small and family run, which is a nice change from major retailers and the service is very friendly. I would definitely recommend this place for shoe needs (also check out the bakery next door while you are there!)

PROS: Good service and prices.
CONS:

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Alex Shoe Repair Services, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review