Murphy Home Improvement Inc

★★☆☆☆
39.1554 -84.6292
Map and Directions to Murphy Home Improvement Inc

513-922-8989

6571 Glenway Ave

Cincinnati, OH

45211

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About Murphy Home Improvement Inc

Details
Hours
Mon-Fri 8am-5pm ; Sat Closed ; Sun Closed

Home & Garden

Home & Garden
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2.2 5
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Reviews 1 - 5 of 5.
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Maybe they had a change in employees because my experience was fantastic. The salesperson was very knowledgeable. I think his name is Jerry, the man that scheduled my job, he called me to tell me my material was on order and when my job would start. he called numerous times to check to make sure i was happy with the installers. when the job was done i was called and i wanted one more little thing done. they were out the next day and got it done.
i have recommended Murphy Home Improvement to 2 of my friends and they thank me to this day.

5
★★★★★

Maybe they had a change in employees because my experience was fantastic. The salesperson was very knowledgeable. I think his name is Jerry, the man that scheduled my job, he called me to tell me my material was on order and when my job would start. he called numerous times to check to make sure i was happy with the installers. when the job was done i was called and i wanted one more little thing done. they were out the next day and got it done.
i have recommended Murphy Home Improvement to 2 of my friends and they thank me to this day.

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This company has been so difficult to deal with. As other people have stated, they NEVER return calls, you have to hound them to get anything fixed. We ordered windows with grids on the inside and got windows with NO grids because "I(sales man) didn't know they didn't make grids with bronze on the inside" so, they offered to give us wood grids that snap in(not what we ordered)but we are reasonable people so we said, fine. Well, 9 months later, no grids at all! We finally got so fed up we said forget the grids. We just want to be done. Don't do business with this company. You will regret it. I certainly do.

1
★☆☆☆☆

This company has been so difficult to deal with. As other people have stated, they NEVER return calls, you have to hound them to get anything fixed. We ordered windows with grids on the inside and got windows with NO grids because "I(sales man) didn't know they didn't make grids with bronze on the inside" so, they offered to give us wood grids that snap in(not what we ordered)but we are reasonable people so we said, fine. Well, 9 months later, no grids at all! We finally got so fed up we said forget the grids. We just want to be done. Don't do business with this company. You will regret it. I certainly do.

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Murphy's Home Improvement is the worst company I have ever dealt with. They do not return calls or emails. In fact they never live up to any commitment. They did a horrible job on my siding including damaging my house. They demanded payment, which is the only consistent communication we got from them. Their website is wrong. They care about 100% customer dissatisfaction. I continue to tell everyone, who I know that is looking for work done on their home, to stay away from Murphy's

1
★☆☆☆☆

Murphy's Home Improvement is the worst company I have ever dealt with. They do not return calls or emails. In fact they never live up to any commitment. They did a horrible job on my siding including damaging my house. They demanded payment, which is the only consistent communication we got from them. Their website is wrong. They care about 100% customer dissatisfaction. I continue to tell everyone, who I know that is looking for work done on their home, to stay away from Murphy's

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In many ways, my experience with Murphy Home Improvement has been the opposite of Margaret's. I've purchased replacement windows, and I've had to chase them down for every step of the process, from estimate to installation. I've had phone calls and emails go unreturned -- it's been like they just don't care about my job at all. The capper came today -- scheduled for a month for installation, and they've apparently just forgotten about it. No one showed up at the appointed time. When I called to find out what was going on, all I got were appologies, and a promise to come out bright and early tomorrow (Saturday) and install my new windows. So, I've taken a day off work, torn my house apart moving stuff away from the windows, and Murphy can't even be bothered to show up. Unbelievable. The only reason I'm giving them two stars is because I liked the salesman -- but it's growing increasingly obvious that he's not very good at his job.

2
★★☆☆☆

In many ways, my experience with Murphy Home Improvement has been the opposite of Margaret's. I've purchased replacement windows, and I've had to chase them down for every step of the process, from estimate to installation. I've had phone calls and emails go unreturned -- it's been like they just don't care about my job at all. The capper came today -- scheduled for a month for installation, and they've apparently just forgotten about it. No one showed up at the appointed time. When I called to find out what was going on, all I got were appologies, and a promise to come out bright and early tomorrow (Saturday) and install my new windows. So, I've taken a day off work, torn my house apart moving stuff away from the windows, and Murphy can't even be bothered to show up. Unbelievable. The only reason I'm giving them two stars is because I liked the salesman -- but it's growing increasingly obvious that he's not very good at his job.

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We had contacted Murphy Home Improvement for some siding and gutter work. The person who came out to do the estimate was very aggresive and criticized various aspects about our house as well as its construction. We had several other people to look at the work and bid, but he demanded that we make a quick decision. Although his bid came in the best and I have no doubt their work is suitable, this man continuesd to call n both at home and at work. When my parents started having very similar issues with the same salesman, I contacted the company and pulled our business. Sadly, my sister, five years later had the same man do the same thing to her and her husband. If you can get past the initial bid it may work but too hard of a sell for my taste.

PROS:
CONS: poor customer service

2
★★☆☆☆

We had contacted Murphy Home Improvement for some siding and gutter work. The person who came out to do the estimate was very aggresive and criticized various aspects about our house as well as its construction. We had several other people to look at the work and bid, but he demanded that we make a quick decision. Although his bid came in the best and I have no doubt their work is suitable, this man continuesd to call n both at home and at work. When my parents started having very similar issues with the same salesman, I contacted the company and pulled our business. Sadly, my sister, five years later had the same man do the same thing to her and her husband. If you can get past the initial bid it may work but too hard of a sell for my taste.

PROS:
CONS: poor customer service

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