Discount Computer Parts

★★★★☆
  • 16500 Detroit Ave

    Cleveland, OH 44107

    Map & Directions
  • 216-228-4949

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The owner is a crook with overpriced computer parts. Total rip off. Maybe 2 years ago when they had decent staff that cared about customer service you could get some good service, but now its a bunch of kids working there with no formal training. The owner has replaced his staff with people that have no problem robbing you blind as he himself makes profit off of deception. I bought a computer there and found out that it did not have the parts in it that were advertised in the documentation and paid way too much money for a system that immediately needed upgrades just to function properly. When I contacted the owner about this he basically said he didn't care...buyer beware, if you like to spend money on headaches and frustration, then this is the place to shop. I will never patron this store again, as the owner refuses to make it right, and denies any responsibility.

1
★☆☆☆☆

The owner is a crook with overpriced computer parts. Total rip off. Maybe 2 years ago when they had decent staff that cared about customer service you could get some good service, but now its a bunch of kids working there with no formal training. The owner has replaced his staff with people that have no problem robbing you blind as he himself makes profit off of deception. I bought a computer there and found out that it did not have the parts in it that were advertised in the documentation and paid way too much money for a system that immediately needed upgrades just to function properly. When I contacted the owner about this he basically said he didn't care...buyer beware, if you like to spend money on headaches and frustration, then this is the place to shop. I will never patron this store again, as the owner refuses to make it right, and denies any responsibility.

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Bert and his staff always take great care of me. This is the best place for all of your cumputers needs.

5
★★★★★

Bert and his staff always take great care of me. This is the best place for all of your cumputers needs.

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I used to have a Dell laptop before switching to an iBook (and most recently, a Macbook Pro) and it used to crash constantly and experience all sorts of problems I had no influence over. After my Dell Inspiron's warranty ran out and Dell refused to extend it, I needed cheap ways to repair it (before ultimately switching to Apple). These guys were great, they had parts half the cost of what Dell wanted that remediated the problem quite well. If I ever had computer problems anytime soon (which I doubt I will with my switch to Mac), I wouldn't hesitate to go back - they were friendly, helpful, and really did wonders to my notebook.

5
★★★★★

I used to have a Dell laptop before switching to an iBook (and most recently, a Macbook Pro) and it used to crash constantly and experience all sorts of problems I had no influence over. After my Dell Inspiron's warranty ran out and Dell refused to extend it, I needed cheap ways to repair it (before ultimately switching to Apple). These guys were great, they had parts half the cost of what Dell wanted that remediated the problem quite well. If I ever had computer problems anytime soon (which I doubt I will with my switch to Mac), I wouldn't hesitate to go back - they were friendly, helpful, and really did wonders to my notebook.

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My husband has saved a lot of money by buying computer parts at this little store. Although the store looks like a dungeon from the outside, inside you can find so many hidden treasures.

PROS: Highly competitive prices
CONS: porly maintained; not favorable hours of operation

4
★★★★☆

My husband has saved a lot of money by buying computer parts at this little store. Although the store looks like a dungeon from the outside, inside you can find so many hidden treasures.

PROS: Highly competitive prices
CONS: porly maintained; not favorable hours of operation

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