Cycle City Inc

★☆☆☆☆

About Cycle City Inc

Categories
1.0 3
Hi! Sign in to let us know how Cycle City Inc was?
Write a Review
.

After reading those other reviews, I can see why they closed, out of business, on 7-31-09. Final auction 8-28-2009. Good riddance. Customer service, whether good or bad, gets it's just results!! Buh-BYE!!

1
★☆☆☆☆

After reading those other reviews, I can see why they closed, out of business, on 7-31-09. Final auction 8-28-2009. Good riddance. Customer service, whether good or bad, gets it's just results!! Buh-BYE!!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I brought my bike in for the very first oil change/tune up. I was first told that the Cycle City service was about about $150 and the factory recommended service was over $300. I asked what the differences were. They did not know, but did get the factory service manual out. We went through the manual and found some differences, but they could not explain what the differences were or how they would do things differently. I chose to go with the Cycle City service because I didn't think they would do anything different except charge me another $150.

I dropped the bike off on Wed. They told me it would be done either Friday or Sat. I called on Sat. I asked if my bike was ready. They returned the question by asking me if they had called. I said no, but you did say that it would be done Friday or Sat. The person on the phone told me with attitude that parts had been ordered. Wed is the ETA now, but based on the conversation, I don't think my bike will be rushed. If you are going to keep a bike for at least a week, someone should call.

I don't know what they are doing, if the work is being done right, but I had planned to take my wife's bike in. I am now going to check out the other Suzuki dealer.

1
★☆☆☆☆

I brought my bike in for the very first oil change/tune up. I was first told that the Cycle City service was about about $150 and the factory recommended service was over $300. I asked what the differences were. They did not know, but did get the factory service manual out. We went through the manual and found some differences, but they could not explain what the differences were or how they would do things differently. I chose to go with the Cycle City service because I didn't think they would do anything different except charge me another $150.

I dropped the bike off on Wed. They told me it would be done either Friday or Sat. I called on Sat. I asked if my bike was ready. They returned the question by asking me if they had called. I said no, but you did say that it would be done Friday or Sat. The person on the phone told me with attitude that parts had been ordered. Wed is the ETA now, but based on the conversation, I don't think my bike will be rushed. If you are going to keep a bike for at least a week, someone should call.

I don't know what they are doing, if the work is being done right, but I had planned to take my wife's bike in. I am now going to check out the other Suzuki dealer.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I have nothing good to say about these guys! The parts guy was very rude, and not very helpful! I was looking for some jets and was told that they didn't carry any!? How does any shop survive without the little stuff that you may need if you are doing the service yourself. They wouldn't match a price on oil! I've never delt with the sales staff but I've heard they are on par with the service and parts! Use caution and your best judgement when shopping there.

1
★☆☆☆☆

I have nothing good to say about these guys! The parts guy was very rude, and not very helpful! I was looking for some jets and was told that they didn't carry any!? How does any shop survive without the little stuff that you may need if you are doing the service yourself. They wouldn't match a price on oil! I've never delt with the sales staff but I've heard they are on par with the service and parts! Use caution and your best judgement when shopping there.

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Cycle City Inc, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review