Contours Express

★★★☆☆

About Contours Express

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Sports & Recreation

Sports & Recreation
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121 E Harrell Dr Russellville, AL

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Fitness 4 Her

2300 W Main St # 6 Russellville, AL

3.0 3
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I originally signed up because there was no financial or time requirement within the contract because I just needed it over the summer while I could not use my college's facilities. This is one of the biggest mistakes I have ever gotten into. I called the facilitie's phone before my membership dues were due to terminate my membership, I left my name and phone number and asked someone to call me if I needed to do anything else to terminate my membership. No one called and I am still being billed, the company will not return my phone calls and I can't seem to catch anyone to talk to them face to face (con of a 24 hour facility). In the end I have wasted a lot of time and money trying to get this figured out and it would be wise for everyone to strongly consider opening a membership here!

0
★☆☆☆☆

I originally signed up because there was no financial or time requirement within the contract because I just needed it over the summer while I could not use my college's facilities. This is one of the biggest mistakes I have ever gotten into. I called the facilitie's phone before my membership dues were due to terminate my membership, I left my name and phone number and asked someone to call me if I needed to do anything else to terminate my membership. No one called and I am still being billed, the company will not return my phone calls and I can't seem to catch anyone to talk to them face to face (con of a 24 hour facility). In the end I have wasted a lot of time and money trying to get this figured out and it would be wise for everyone to strongly consider opening a membership here!

Pros: Designed for women and 24 hours

Cons: Not good with customer service!

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I would highly recomend Contours to EVERY woman out there! The staff is not only friendly, but very helpful! I have learned more about weight training and targeted area exercise than I thought I was capable of. They really do make it easy for those of us that are clueless to exercise. My thanks to Contours, not only have they helped me change my body, they helped me change my life! :)

5
★★★★★

I would highly recomend Contours to EVERY woman out there! The staff is not only friendly, but very helpful! I have learned more about weight training and targeted area exercise than I thought I was capable of. They really do make it easy for those of us that are clueless to exercise. My thanks to Contours, not only have they helped me change my body, they helped me change my life! :)

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Was not initially impressed with them. The contract agreement was not what I thought. The contract is a lot longer if you decide to hold your membership for a month or two. I felt a little ignored when checking in. When I am finally done with this contract I probably wont go back. There has been some management changes and they were great in working with me while I was out of work. But, have not been back to see if the atmosphere has changed. I could only hope so.

3
★★★☆☆

Was not initially impressed with them. The contract agreement was not what I thought. The contract is a lot longer if you decide to hold your membership for a month or two. I felt a little ignored when checking in. When I am finally done with this contract I probably wont go back. There has been some management changes and they were great in working with me while I was out of work. But, have not been back to see if the atmosphere has changed. I could only hope so.

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