Jig Saw Saloon

★★★☆☆

About Jig Saw Saloon

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3.0 4
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After repeatedly telling us that he would open the Jigsaw for the Benefit for the Donahue family, Phil (owner of the Jigsaw) royally f**ked us and the family. This a**hole didn't even call us to say "hey, I'm not going to be able to open." Nothing. Instead, we show up only to find all the doors locked.

Fortunately we had a backup and Bill from Mr. Peabody's was kind enough to allow us to move the benefit there.

Bottom line, this guy Phil is a complete a**hole. Not only did he almost completely destroy the Cleveland music scene (Thanks again, A**hole!), but he also added a deserving family to the long list of people he has screwed.

We had done this benefit for years at this location. Never again, F**k Phil and F**k the Jigsaw while he's in charge.

0
★☆☆☆☆

After repeatedly telling us that he would open the Jigsaw for the Benefit for the Donahue family, Phil (owner of the Jigsaw) royally f**ked us and the family. This a**hole didn't even call us to say "hey, I'm not going to be able to open." Nothing. Instead, we show up only to find all the doors locked.

Fortunately we had a backup and Bill from Mr. Peabody's was kind enough to allow us to move the benefit there.

Bottom line, this guy Phil is a complete a**hole. Not only did he almost completely destroy the Cleveland music scene (Thanks again, A**hole!), but he also added a deserving family to the long list of people he has screwed.

We had done this benefit for years at this location. Never again, F**k Phil and F**k the Jigsaw while he's in charge.

Pros: Benefit gets locked out at Jigsaw!

Cons: Screws local Firefighter

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There were 2 waitresses handling about 6 tabels sounds like good service right. Not the case, everything took for ever. Sat down waited about 15 mins for menus and drinks, looked at the menu, waited about 20 mins for waitress to come back to take orders. Had to get up and go to the bar to get more drinks since we didnt see the waitress for about 1/2 hour. Then the bartender had to find our waitress to tell her the food was ready for a while and then she didnt even bring it out the bartender did. " I am sorry about this she said" The order was screwed up even though we repeated things three times to the waitress. All the customers in there were talking about the service and how bad it was. I have been going to the Jigsaw for years and have had bad service there many times. The atmosphere, and draft selections are great, great music and the best free popcorn in the city.
TIP for management, get some servers that care about their job and customers or you will not have any.

2
★★★★☆

There were 2 waitresses handling about 6 tabels sounds like good service right. Not the case, everything took for ever. Sat down waited about 15 mins for menus and drinks, looked at the menu, waited about 20 mins for waitress to come back to take orders. Had to get up and go to the bar to get more drinks since we didnt see the waitress for about 1/2 hour. Then the bartender had to find our waitress to tell her the food was ready for a while and then she didnt even bring it out the bartender did. " I am sorry about this she said" The order was screwed up even though we repeated things three times to the waitress. All the customers in there were talking about the service and how bad it was. I have been going to the Jigsaw for years and have had bad service there many times. The atmosphere, and draft selections are great, great music and the best free popcorn in the city.
TIP for management, get some servers that care about their job and customers or you will not have any.

Pros: Atmosphere, music, draft beer selection

Cons: SERVICE!!!!!

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The decor is probably the best feature at the Jigsaw. Old-timey sports memorabilia, local nostalgia, etc. Also a good jukebox (I remember being 12 years old and being so impressed that the jukebox had Nirvana's "Territorial Pissings" on it!) Besides that, my favorite thing is the burgers. SO yummy. I like my meat extremely well done (pretty much charred), and they always get it perfect. The menu isn't very imaginative, but then, what would you expect? It's a saloon! They do have good desserts though.
I've never experienced bad service there, but it can get crowded and noisy very quickly.
The Jigsaw Stage is a concert venue added a couple years ago. At first, it had potential as the only rock club in the immediate area. However, despite frequent appearances by Lords of the Highway and other quality Cleveland acts, it's become just another hangout for typical Parma people. The concert calendar is made up mainly of metal bands these days. As a local college DJ, I once played records there for an evening and was dismayed when, although the event had been advertised as an oldies/garage themed dance party, my co-DJ and I were bombarded with requests for Def Leppard and Shania Twain from locals who just showed up to hang out.
Maybe I'm biased, and maybe it's changed since then, but I gotta say I'm disappointed in the Jigsaw Stage. The Saloon still gets a thumbs up though!

1
★★★☆☆

The decor is probably the best feature at the Jigsaw. Old-timey sports memorabilia, local nostalgia, etc. Also a good jukebox (I remember being 12 years old and being so impressed that the jukebox had Nirvana's "Territorial Pissings" on it!) Besides that, my favorite thing is the burgers. SO yummy. I like my meat extremely well done (pretty much charred), and they always get it perfect. The menu isn't very imaginative, but then, what would you expect? It's a saloon! They do have good desserts though.
I've never experienced bad service there, but it can get crowded and noisy very quickly.
The Jigsaw Stage is a concert venue added a couple years ago. At first, it had potential as the only rock club in the immediate area. However, despite frequent appearances by Lords of the Highway and other quality Cleveland acts, it's become just another hangout for typical Parma people. The concert calendar is made up mainly of metal bands these days. As a local college DJ, I once played records there for an evening and was dismayed when, although the event had been advertised as an oldies/garage themed dance party, my co-DJ and I were bombarded with requests for Def Leppard and Shania Twain from locals who just showed up to hang out.
Maybe I'm biased, and maybe it's changed since then, but I gotta say I'm disappointed in the Jigsaw Stage. The Saloon still gets a thumbs up though!

Pros: cool decor, delicious burgers

Cons: disappointing as a concert venue

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Old school fun bar. No problem going there at any time of the day. Service is average-above average.

2
★★★★☆

Old school fun bar. No problem going there at any time of the day. Service is average-above average.

Pros: Just plain fun

Cons: The place has an old smell (can be a con if you like it)

 

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