Smitty's Wholesale Carpet Wrhs

★★☆☆☆

About Smitty's Wholesale Carpet Wrhs

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Home & Garden

Home & Garden
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Buyer Beware,,,,,He will overcharge you for the junk flooring that he sells(because no prices are anywhere on the product) and then when you return the inferior product, you only get what the price was suppose to be in the first place!!! Basically, fraud. Don't take my word, just check out his "F" rating at the Better Business Bureau. Run, don't walk, away as fast as you can.

1
★☆☆☆☆

Buyer Beware,,,,,He will overcharge you for the junk flooring that he sells(because no prices are anywhere on the product) and then when you return the inferior product, you only get what the price was suppose to be in the first place!!! Basically, fraud. Don't take my word, just check out his "F" rating at the Better Business Bureau. Run, don't walk, away as fast as you can.

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I used the carpet cleaning service for one of my rentals and was not satisfied. When I called to talk to Smitty I had to leave a message for him to return my call. He never returned my call and when I called back I was put on hold and said they would find him. He never came to the phone and the receptionist told me that Smitty said if the carpet did not come clean it must not be any good. Smitty's installed the carpet for me 2 years prior and it had been cleaned by another company 8 months prior. I guess he doesn't think ahead that if he had good customer service and worked with his customer that they might need carpet in the future or carpet cleaning or even recommend his service to a friend. Since I have rental properties I use carpet cleaning often. I would rather pay more money for something and have them stand behind it than be a coward and not answer the phone. So if you care about the customer service after the sale then don't buy here.

1
★☆☆☆☆

I used the carpet cleaning service for one of my rentals and was not satisfied. When I called to talk to Smitty I had to leave a message for him to return my call. He never returned my call and when I called back I was put on hold and said they would find him. He never came to the phone and the receptionist told me that Smitty said if the carpet did not come clean it must not be any good. Smitty's installed the carpet for me 2 years prior and it had been cleaned by another company 8 months prior. I guess he doesn't think ahead that if he had good customer service and worked with his customer that they might need carpet in the future or carpet cleaning or even recommend his service to a friend. Since I have rental properties I use carpet cleaning often. I would rather pay more money for something and have them stand behind it than be a coward and not answer the phone. So if you care about the customer service after the sale then don't buy here.

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We have dealt with Smitty's several times and have never been disappointed in their carpeting and vinyl flooring. They sometimes are limited in their choices that are available on the roll, but have extensive listings of what they can order. Their prices on remnants cannot be beat! Not to mention, their customer service is top notch.

5
★★★★★

We have dealt with Smitty's several times and have never been disappointed in their carpeting and vinyl flooring. They sometimes are limited in their choices that are available on the roll, but have extensive listings of what they can order. Their prices on remnants cannot be beat! Not to mention, their customer service is top notch.

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