A 1 Heating & Cooling Incorporated

★★★☆☆

About A 1 Heating & Cooling Incorporated

Categories
  • Heating & Air Conditioning
  • Household Appliances

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3.0 1
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We had work done by A-1 Heating and cooling. They told us the repair probably wouldn't last, which I thought was weird, and to call them when it failed. It did the next day, which was Saturday. They said to call, so I did, on Saturday. They then sent someone out to look at it and charged my an extra $50 fee for coming out on Saturday. They told me to call and I did not ask them to come out that day, they told me they would, so I was aggravad at the extra $50 fee. When the guy looked at the unit for about 2 minutes, he said it was "fried" and they would have to order a whole new unit at a cost of over $2,000. we discovered the following day that it was just the cuircut breaker that had popped, and the employee never even check the circuit breaker, but said the unit was "fried". That was about four years ago and our "fried" unit is still working ok.
I just feel some of their emolyees obviously do not know what they are talking about, or are too lazy to even look into obvious problems.

I wanted to give only 2 stars- would not recommend, but to be fair, like I said, this was about four years ago, and this employee may not even work at this company anymore.

3
★★★☆☆

We had work done by A-1 Heating and cooling. They told us the repair probably wouldn't last, which I thought was weird, and to call them when it failed. It did the next day, which was Saturday. They said to call, so I did, on Saturday. They then sent someone out to look at it and charged my an extra $50 fee for coming out on Saturday. They told me to call and I did not ask them to come out that day, they told me they would, so I was aggravad at the extra $50 fee. When the guy looked at the unit for about 2 minutes, he said it was "fried" and they would have to order a whole new unit at a cost of over $2,000. we discovered the following day that it was just the cuircut breaker that had popped, and the employee never even check the circuit breaker, but said the unit was "fried". That was about four years ago and our "fried" unit is still working ok.
I just feel some of their emolyees obviously do not know what they are talking about, or are too lazy to even look into obvious problems.

I wanted to give only 2 stars- would not recommend, but to be fair, like I said, this was about four years ago, and this employee may not even work at this company anymore.

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