Defer Tire

★★★★☆
Welcome to Defer Tire: your one-stop, on-the-spot auto repair service headquarters for a complete line of quality tires and auto services and repairs. For years we have provided the Streetsboro, OH area with the latest products and unprecedented service for everything we sell. And for years our customers have been coming back. Visit our online catalog for the tires you need, or stop in and see us. We're conveniently located in Streetsboro, OH and proudly serve customers from Aurora, Hudson, Twinsburg, Kent, Ravenna, Mantua, and other surrounding areas. From the latest and best in tire technology to the services required to keep your vehicle looking good and running great, Defer Tire can get you out on the road quickly and affordably. At Defer Tire, our friendly and knowledgeable staff, quick and dependable service professionals, and affordable prices all come together to make driving out on a new set of tires easy. Besides that, we never "tire" of tires! Defer Tire is much more than just a tire shop, we are also your one stop shop for all automotive repair and maintenance. Our list includes: air conditioning, batteries, belts, brakes, computerized alignments, computerized engine analysis, cooling system maintenance, CV and drive axle, engine service, exhaust, front end, oil changes, radiators, shocks and struts, tire repair, tire rotation, towing, transmission maintenance, wheel balancing, and windshields. Please stop by Defer Tire today to make an appointment or by calling (330) 626- 5295. We hope to see you soon! Defer Tire is pleased to service customers in the following cities and counties; Streetsboro, Aurora, Hudson, Twinsburg, Ravenna, Kent, Portage, and Summit. Click to view larger size. Click to view larger size. Featured Tires Destination A/T Tire Destination A/T Tire (Firestone) View your service history with our new Interactive Service Tool. Click here to read our reviews Click here for our Specials. NAPA Service Assistant: Learn more about your vehicle!
  • 955 Singletary Drive

    Streetsboro, OH 44241

    Map & Directions
  • 330-626-5295

Automotive

Automotive
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I was driving from DC to the Oberlin area when I got a flat tire. Unfamiliar with the area, my GPS directed me to Defer. I walked in the lobby at 5:29, riding on my rim. When I asked if they could help someone with a flat, the sales man informed me he couldn't because they were closing. In tears, I informed him he would certainly be a victim of his own karma. He smiled, gave me a twinkle finger wave and sarcastically replied "have a nice day".

UPDATE: here is the response I received after lodging my complaint on their FB page: "the shop was locked and the compressor was drained. Most importantly the last trained person who could have replaced your tire had left at 5:00, a half hour earlier. My service manager and I are office personnel only. If when I said we were closed, you hadn't started on your rant, I would have been more than happy to direct you down the street to NTB as they are open for at least another hour. Mark Defer"

Seriously??? I was riding on my RIM and your big help is to direct me down the street???? You OWN a tire repair shop and do not know how to help a person put on a spare????? In addition to simple tire changing training, it seems to me that their "office personnel" could also use customer service training.

1
★☆☆☆☆

I was driving from DC to the Oberlin area when I got a flat tire. Unfamiliar with the area, my GPS directed me to Defer. I walked in the lobby at 5:29, riding on my rim. When I asked if they could help someone with a flat, the sales man informed me he couldn't because they were closing. In tears, I informed him he would certainly be a victim of his own karma. He smiled, gave me a twinkle finger wave and sarcastically replied "have a nice day".

UPDATE: here is the response I received after lodging my complaint on their FB page: "the shop was locked and the compressor was drained. Most importantly the last trained person who could have replaced your tire had left at 5:00, a half hour earlier. My service manager and I are office personnel only. If when I said we were closed, you hadn't started on your rant, I would have been more than happy to direct you down the street to NTB as they are open for at least another hour. Mark Defer"

Seriously??? I was riding on my RIM and your big help is to direct me down the street???? You OWN a tire repair shop and do not know how to help a person put on a spare????? In addition to simple tire changing training, it seems to me that their "office personnel" could also use customer service training.

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They did the complete time belt service for my 03 Subaru Baja and so far everything is fine. They are very friendly and don't push you to put something that is not needed. Prices are very competitive and the job quality is very good, I even received a phone call to check if the service was as expected. The should work in accepting American Express card but other than that, the place is A+

5
★★★★★

They did the complete time belt service for my 03 Subaru Baja and so far everything is fine. They are very friendly and don't push you to put something that is not needed. Prices are very competitive and the job quality is very good, I even received a phone call to check if the service was as expected. The should work in accepting American Express card but other than that, the place is A+

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Defer Tire/Firestone operates in a very professional manner. The ONLY thing I can fault them on is they do not accept American Express, which is the credit card my company uses. Therefore, the minor inconvience for me is to use my own Visa and then get reimbursed by the company. No big deal really. They sold me three excellent tires and put my 'like new' spare on the ground and chose the best one out of my used tires for the spare location. The waiting area is very comfortable with coffee (sugar and cream provided), television and magazines. They also have barstools to sit on if you prefer to 'overwatch' the work being performed on your automobile. Services were excellent, the manager wasn't pushy with additional services but informative. Overall I have nothing negative to say. Oh, he even suggested a less expensive tire where the only difference was blackwall vs. raised lettering. Saved me about $30.00 per tire. Prices were considerably less expensive compared to Tire Kingdom, which was flat-out outrageously priced.

5
★★★★★

Defer Tire/Firestone operates in a very professional manner. The ONLY thing I can fault them on is they do not accept American Express, which is the credit card my company uses. Therefore, the minor inconvience for me is to use my own Visa and then get reimbursed by the company. No big deal really. They sold me three excellent tires and put my 'like new' spare on the ground and chose the best one out of my used tires for the spare location. The waiting area is very comfortable with coffee (sugar and cream provided), television and magazines. They also have barstools to sit on if you prefer to 'overwatch' the work being performed on your automobile. Services were excellent, the manager wasn't pushy with additional services but informative. Overall I have nothing negative to say. Oh, he even suggested a less expensive tire where the only difference was blackwall vs. raised lettering. Saved me about $30.00 per tire. Prices were considerably less expensive compared to Tire Kingdom, which was flat-out outrageously priced.

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