Appliance Smart

★★★☆☆
  • 6080 E Main St

    Columbus, OH 43213

    Map & Directions
  • 614-863-8533

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I went to the Appliance Smart off of Sawmill Rd and had a horrible experience. They promised to price match, but didn't when I actually found the same washing machine cheaper online. However, the lowered their price to just $80 more than the online one, so I took it because they offered next day delivery (the online one would have taken a week). They did deliver next day, HOWEVER, the washing machine isn't working. They sent a tech guy to fix it, and he failed. By the time they get it fixed, I might as well have gotten the cheaper one online and would have saved a TON of wasted time. Please don't let them rip you off like I did!

1
★☆☆☆☆

I went to the Appliance Smart off of Sawmill Rd and had a horrible experience. They promised to price match, but didn't when I actually found the same washing machine cheaper online. However, the lowered their price to just $80 more than the online one, so I took it because they offered next day delivery (the online one would have taken a week). They did deliver next day, HOWEVER, the washing machine isn't working. They sent a tech guy to fix it, and he failed. By the time they get it fixed, I might as well have gotten the cheaper one online and would have saved a TON of wasted time. Please don't let them rip you off like I did!

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We moved to a home with no appliances and needed to stay within a specific budget. Shopped around other big name stores and went to Appliance Smart just to look. Glad we did. Got a nicer, bigger fridge for about $100 less than what we saw at Sears. Plus the fridge had a $75 mail-in rebate. Also, we got a brand new in the box ceramic top convection stove for almost the same price we would have paid at Sears for their cheapest stove. So glad we went to Appliance Smart.The sales person knew what he was talking about and made sure to explain all the features of both appliances. Really great service and great price.

5
★★★★★

We moved to a home with no appliances and needed to stay within a specific budget. Shopped around other big name stores and went to Appliance Smart just to look. Glad we did. Got a nicer, bigger fridge for about $100 less than what we saw at Sears. Plus the fridge had a $75 mail-in rebate. Also, we got a brand new in the box ceramic top convection stove for almost the same price we would have paid at Sears for their cheapest stove. So glad we went to Appliance Smart.The sales person knew what he was talking about and made sure to explain all the features of both appliances. Really great service and great price.

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I purchased a washer and dryer from them. Service was great. Price was even better. Got a great deal. will return again!

5
★★★★★

I purchased a washer and dryer from them. Service was great. Price was even better. Got a great deal. will return again!

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Horrible company to deal with when it comes to warranty. They outsource to a warranty co where you'll wait nearly a month to get a replacement. I had a Maytag washer that they wanted to replace with a $200-300 cheaper Amana, after waiting for over a week on this offer I declined at which time I again get to wait 3-5 more business days on another crappy offer to come back.

1
★☆☆☆☆

Horrible company to deal with when it comes to warranty. They outsource to a warranty co where you'll wait nearly a month to get a replacement. I had a Maytag washer that they wanted to replace with a $200-300 cheaper Amana, after waiting for over a week on this offer I declined at which time I again get to wait 3-5 more business days on another crappy offer to come back.

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Appliance Smart in Columbus is not what it is all cracked up to be. If you do your homework you will find lower prices for brand new appliances in the major retail stores. An example: Appliance Smart was giving 15% off all Energy Star rated products. After taking the deduct their prices were still higher. This is for scratch & dent stuff people? I went into the store 3 different times w/ documented paperwork regarding brand new appliances & they still would not make a deal. I went out and bought a brand new unscuffed, undented unit from one of the big 5. Received 10% off & 24mo. no interest financing. I will not go back to AS. It's a waste of time. And another reviewer was correct. There are never more than 3 or 4 cars in the parking lot. Once you walk in you'll figure out why. They're trying to sell beat up equipment for new.

1
★☆☆☆☆

Appliance Smart in Columbus is not what it is all cracked up to be. If you do your homework you will find lower prices for brand new appliances in the major retail stores. An example: Appliance Smart was giving 15% off all Energy Star rated products. After taking the deduct their prices were still higher. This is for scratch & dent stuff people? I went into the store 3 different times w/ documented paperwork regarding brand new appliances & they still would not make a deal. I went out and bought a brand new unscuffed, undented unit from one of the big 5. Received 10% off & 24mo. no interest financing. I will not go back to AS. It's a waste of time. And another reviewer was correct. There are never more than 3 or 4 cars in the parking lot. Once you walk in you'll figure out why. They're trying to sell beat up equipment for new.

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After purchasing a new/damaged Maytag refrigerator from these folks with what I thought was a great price, I continue to see the exact same product being sold at places like Sears, Home Depot, etc. for LESS than what I paid for a damaged unit. I will seriously shop around for our next appliances (oven and dishwasher) before resorting to Appliance Smart. I also found the sales person very aggressive and I agree with another review in that I don't think he actually knew very much about the product...he just wanted a sale! He probably saw me coming (a woman w/o a man on my arm!) I was desperate at the time as my fridge bombed out on me while I was out of the country and I needed to purchase something immediately upon my return. I will say that every day when I drive by this store there are normally no more than 3 cars in the parking lot. That should tell you something right there! I would recommend your taking someone that knows something about the appliance you are purchasing and then do comparitive shopping before making a final purchase from them. I know I will!

3
★★★☆☆

After purchasing a new/damaged Maytag refrigerator from these folks with what I thought was a great price, I continue to see the exact same product being sold at places like Sears, Home Depot, etc. for LESS than what I paid for a damaged unit. I will seriously shop around for our next appliances (oven and dishwasher) before resorting to Appliance Smart. I also found the sales person very aggressive and I agree with another review in that I don't think he actually knew very much about the product...he just wanted a sale! He probably saw me coming (a woman w/o a man on my arm!) I was desperate at the time as my fridge bombed out on me while I was out of the country and I needed to purchase something immediately upon my return. I will say that every day when I drive by this store there are normally no more than 3 cars in the parking lot. That should tell you something right there! I would recommend your taking someone that knows something about the appliance you are purchasing and then do comparitive shopping before making a final purchase from them. I know I will!

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We have gotten from ApplianceSmart the following items: 2 upright frostfree freezers and we use them both, 3 refrigerators (two for us and one for my son, a washer and dryer, plus a dishwasher. All were damaged just a little but they work great. We are just about to head out to get another freezer for my son and this is where we are heading.

5
★★★★★

We have gotten from ApplianceSmart the following items: 2 upright frostfree freezers and we use them both, 3 refrigerators (two for us and one for my son, a washer and dryer, plus a dishwasher. All were damaged just a little but they work great. We are just about to head out to get another freezer for my son and this is where we are heading.

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Please, please stay as far away from this company as you can! The prices are so horrible, and the service is bad! The people have no idea what they are talking about, and the quality of the merchandise is a rip-off!

2
★★☆☆☆

Please, please stay as far away from this company as you can! The prices are so horrible, and the service is bad! The people have no idea what they are talking about, and the quality of the merchandise is a rip-off!

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We all know how it is when an appliance breaks down! Well come here, it is a great and inexpensive outlet to get any kind of major appliance you would need!

4
★★★★☆

We all know how it is when an appliance breaks down! Well come here, it is a great and inexpensive outlet to get any kind of major appliance you would need!

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1 out of 1 people found this review helpful.

 

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