Fairfield Ford INC

★☆☆☆☆
  • 5221 Dixie Hwy

    Fairfield, OH 45014

    Map & Directions
  • 513-829-8000

About Fairfield Ford INC

Automotive

Automotive
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Visited their parts department today with my 1 year old twins in a double stroller. This building is not stroller friendly of handicap friendly. I had to pick up the stroller to go down 4 steps as 3 salesmen watched, and the same to get back out of the building. The part I am replacing is a part the there service department could not figure out 9 months earlier, Service manager stating the codes were erroneous! Thanks but i live in Fairfield and will continue going to Kings Ford where they treat people much better!

1
★☆☆☆☆

Visited their parts department today with my 1 year old twins in a double stroller. This building is not stroller friendly of handicap friendly. I had to pick up the stroller to go down 4 steps as 3 salesmen watched, and the same to get back out of the building. The part I am replacing is a part the there service department could not figure out 9 months earlier, Service manager stating the codes were erroneous! Thanks but i live in Fairfield and will continue going to Kings Ford where they treat people much better!

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This was the worst experience I have ever had. I went to Fairfield Ford with my daughter. We were looking to trade her Ford Explorer Sport in for a smaller more fuel efficient car that would fit her budget. We worked with Michelle Haddad or was very accommodating. She answered all of our questions and was very upfront and honest, as were we. We were unable to find something in my daughters price range. Fine, right? Apparently not... someone, the man Michelle was working with on pricing comes over. He says to us "What are you doing here? Do you girls just enjoy hanging out in dealerships?" How do you respond to something like this? We just got up and left. We are on our way out the door and he yells across the showroom. "And your car is a TURD!" Our Ford Explorer Sport. Their company's car. What an embarrassment to the Ford brand. I can't believe Ford would let someone like this represent them.

1
★☆☆☆☆

This was the worst experience I have ever had. I went to Fairfield Ford with my daughter. We were looking to trade her Ford Explorer Sport in for a smaller more fuel efficient car that would fit her budget. We worked with Michelle Haddad or was very accommodating. She answered all of our questions and was very upfront and honest, as were we. We were unable to find something in my daughters price range. Fine, right? Apparently not... someone, the man Michelle was working with on pricing comes over. He says to us "What are you doing here? Do you girls just enjoy hanging out in dealerships?" How do you respond to something like this? We just got up and left. We are on our way out the door and he yells across the showroom. "And your car is a TURD!" Our Ford Explorer Sport. Their company's car. What an embarrassment to the Ford brand. I can't believe Ford would let someone like this represent them.

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