Frank & Tonys Brick Oven

★★☆☆☆

About Frank & Tonys Brick Oven

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  • Pizza Restaurants

Food

Food
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My boyfriend and myself used to go this restaurant week for the $.20 boneless wings and drinks. That was until these last few times. The first back experience was when I had ordered nothing more than mozzarella sticks. That is an appetizer that should only take a few minutes. Well after half an hour, I asked the bartender what was going on. Well about that same time she was yelling at the cook that was sitting at the other end of the bar to start cooking the food. By the time I finally received the mozzarella sticks it was 50 mins later than when I ordered. Completely unexceptable in my eyes.The next visit we ordered boneless wings and cokes, it took an hour for those. Also at about this visit is when they started hiring new staff also. I will have to say if you are wanting to see a freak show go eat here. The servers have blue & purple hair, tattoes, piercings, gothic makeup and gothic clothes. Just absolutely unapeeling to eat around.The last visit we ordered hot and mild boneless wings at about 7:30pm. They brought out mild and bbq. Then we want a few more only about 8:00pm and they were out. When we confronted the server regarding the bbq wings she said "No they are mild, the bbq sauce is darker." So the next batch we got we got bbq and hot wings which ended up being regular wings not boneless b/c the were out of boneless. The bbq was the same as what she told me the mild was. Needless to say I will not be going there anymore due to the terrible serves and the freak show, they call staff.

1
★☆☆☆☆

My boyfriend and myself used to go this restaurant week for the $.20 boneless wings and drinks. That was until these last few times. The first back experience was when I had ordered nothing more than mozzarella sticks. That is an appetizer that should only take a few minutes. Well after half an hour, I asked the bartender what was going on. Well about that same time she was yelling at the cook that was sitting at the other end of the bar to start cooking the food. By the time I finally received the mozzarella sticks it was 50 mins later than when I ordered. Completely unexceptable in my eyes.The next visit we ordered boneless wings and cokes, it took an hour for those. Also at about this visit is when they started hiring new staff also. I will have to say if you are wanting to see a freak show go eat here. The servers have blue & purple hair, tattoes, piercings, gothic makeup and gothic clothes. Just absolutely unapeeling to eat around.The last visit we ordered hot and mild boneless wings at about 7:30pm. They brought out mild and bbq. Then we want a few more only about 8:00pm and they were out. When we confronted the server regarding the bbq wings she said "No they are mild, the bbq sauce is darker." So the next batch we got we got bbq and hot wings which ended up being regular wings not boneless b/c the were out of boneless. The bbq was the same as what she told me the mild was. Needless to say I will not be going there anymore due to the terrible serves and the freak show, they call staff.

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If you are looking for a great pizza, order the White Italian pizza from Frank & Tony's. However, I would order it in person and leave the moment your money hits the counter.

None of the wait / bar staff are couteous or mildly friendly in any way, shape, or form. When dining in I have experienced serveral meals where we never see the wait staff except for taking the order and dropping it off (even when we were one of the only two occupied tables in the whole restaurant). On more than 3 occasions, we have eaten our meal waiting for the wait staff to poke their head around to order a refill on drinks, or just to see if we need anything, like more napkins. Although they have children's menus, they are not family oriented. They serve all children's beverages in glass (the kind you get when you order a screwdriver).

Ordering over the phone is a hassel as well. They put you on hold, until you reach your boiling point and hangup and call back, whereupon, they are miraculously unoccupied and able to take your order. With no friendly tones. I do not think this particular restaurant is in the market for repeat business. If you are desperate for their pizza, I would definately suggest heading to one of their OTHER locations.

3
★★★☆☆

If you are looking for a great pizza, order the White Italian pizza from Frank & Tony's. However, I would order it in person and leave the moment your money hits the counter.

None of the wait / bar staff are couteous or mildly friendly in any way, shape, or form. When dining in I have experienced serveral meals where we never see the wait staff except for taking the order and dropping it off (even when we were one of the only two occupied tables in the whole restaurant). On more than 3 occasions, we have eaten our meal waiting for the wait staff to poke their head around to order a refill on drinks, or just to see if we need anything, like more napkins. Although they have children's menus, they are not family oriented. They serve all children's beverages in glass (the kind you get when you order a screwdriver).

Ordering over the phone is a hassel as well. They put you on hold, until you reach your boiling point and hangup and call back, whereupon, they are miraculously unoccupied and able to take your order. With no friendly tones. I do not think this particular restaurant is in the market for repeat business. If you are desperate for their pizza, I would definately suggest heading to one of their OTHER locations.

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