Hoopes Your Flower Connection

★★★☆☆
  • 306 W McKinley Ave

    Minerva, OH 44657

    Map & Directions
  • 330-868-7749

About Hoopes Your Flower Connection

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3.2 5
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Sadly, the service was awful. Maybe it's under new ownership or something now, but I ordered flowers as a gift and was promised delivery between 4-5pm..at 6pm I called and they said they were about to leave then...they never showed up...then next morning when I called to see what happened and why they never called to infom me of any problem she said she didn't have my phone number and then proceeded to blame me for not OFFERING it to her!! Umm..wait a second, who is the business and who is the customer here?? And I honestly assumed they had caller ID because I couldn't imagine agreeing to deliver something to someone without any way to get ahold of them...to make a long story short, I never got an apology or anything..I would have thought that a small town shop such as that would have better customer service skills..apparently I was mistaken...

1
★☆☆☆☆

Sadly, the service was awful. Maybe it's under new ownership or something now, but I ordered flowers as a gift and was promised delivery between 4-5pm..at 6pm I called and they said they were about to leave then...they never showed up...then next morning when I called to see what happened and why they never called to infom me of any problem she said she didn't have my phone number and then proceeded to blame me for not OFFERING it to her!! Umm..wait a second, who is the business and who is the customer here?? And I honestly assumed they had caller ID because I couldn't imagine agreeing to deliver something to someone without any way to get ahold of them...to make a long story short, I never got an apology or anything..I would have thought that a small town shop such as that would have better customer service skills..apparently I was mistaken...

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Hoopes florist has a very limited selection of flowers in the shop. (It is not a good place to just stop by and pick up flowers or an arrangement aqt the last minute.0 However, if you call ahead and place an order the arrangements are very nice. They stand behind their product... I was unhappy with flowers I ordered from them... they made it right. They deliver.

PROS: good customer service
CONS: selection of live flowers sometimes limited

3
★★★☆☆

Hoopes florist has a very limited selection of flowers in the shop. (It is not a good place to just stop by and pick up flowers or an arrangement aqt the last minute.0 However, if you call ahead and place an order the arrangements are very nice. They stand behind their product... I was unhappy with flowers I ordered from them... they made it right. They deliver.

PROS: good customer service
CONS: selection of live flowers sometimes limited

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I've never been disappointed ordering flowers from this florist. They have that small town customer friendly attitude and they will help you with all of your floral needs. I usually do my purchases over the phone and have never been unhappy with the quality of their work. Many of the people I have sent flowers to have complimented me for the nice job this florist does. I am extremely happy with the reasonable prices they charge

4
★★★★☆

I've never been disappointed ordering flowers from this florist. They have that small town customer friendly attitude and they will help you with all of your floral needs. I usually do my purchases over the phone and have never been unhappy with the quality of their work. Many of the people I have sent flowers to have complimented me for the nice job this florist does. I am extremely happy with the reasonable prices they charge

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I live about an hour from Minerva but I frequently order flowers from Hoopes Florist and have been very happy. I always get what I order and they are great about making up arrangements to my specifications. I have also ordered very nice cemetery blankets that they deliver to the graveside for me. I really like that this is a small town florist that will go the extra mile and do the extra things to satisfy their customers.

PROS: willing to do the little extras
CONS:

4
★★★★☆

I live about an hour from Minerva but I frequently order flowers from Hoopes Florist and have been very happy. I always get what I order and they are great about making up arrangements to my specifications. I have also ordered very nice cemetery blankets that they deliver to the graveside for me. I really like that this is a small town florist that will go the extra mile and do the extra things to satisfy their customers.

PROS: willing to do the little extras
CONS:

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This is not a very big florist but I have to say they have really good service. I'm kind of picky with my flowers and they totally knew exactly what I wanted. I loved the floral vase they put together for me.

4
★★★★☆

This is not a very big florist but I have to say they have really good service. I'm kind of picky with my flowers and they totally knew exactly what I wanted. I loved the floral vase they put together for me.

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