Quick Lane At Walt Sweeney - West Hills Ford

★★★★★
  • 5400 Glenway Ave

    Cincinnati, OH 45238

    Map & Directions
  • 513-922-4500

4.7333 15
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My husband and I came into Walt Sweeney Ford to possibly trade my 2010 Ford Fusion in for a newer used car. When approached by Marc I told him exactly what I was looking for and what I could afford. He went above and beyond my expectations and was able to put us into a brand new 2016 Ford Mustang (which is my dream car)my husband and I could not be any happier with the exceptional service that we received from Marc. When we sat down to sign the paperwork with Megan she made it quick and painless. She explained everything to us and answered questions quickly and accurately if we had them. We were at Walt Sweeney for roughly 3 hours which I thought was very quick. That was with looking, test driving and signing.We have been coming to Walt Sweeney Ford for years and heave purchased 5 cars and will continue to be customers of Walt Sweeney Ford. I just can't say thank you enough for the exceptional Service

5
★★★★★

My husband and I came into Walt Sweeney Ford to possibly trade my 2010 Ford Fusion in for a newer used car. When approached by Marc I told him exactly what I was looking for and what I could afford. He went above and beyond my expectations and was able to put us into a brand new 2016 Ford Mustang (which is my dream car)my husband and I could not be any happier with the exceptional service that we received from Marc. When we sat down to sign the paperwork with Megan she made it quick and painless. She explained everything to us and answered questions quickly and accurately if we had them. We were at Walt Sweeney for roughly 3 hours which I thought was very quick. That was with looking, test driving and signing.We have been coming to Walt Sweeney Ford for years and heave purchased 5 cars and will continue to be customers of Walt Sweeney Ford. I just can't say thank you enough for the exceptional Service

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Very good. Quick and professional.

5
★★★★★

Very good. Quick and professional.

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Amazing service and empathy with no high pressure sales tactics. You've earned a customer for life and I have already recommended 2 good friends to your company.

5
★★★★★

Amazing service and empathy with no high pressure sales tactics. You've earned a customer for life and I have already recommended 2 good friends to your company.

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Very efficiency process. .

5
★★★★★

Very efficiency process. .

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Very professional and knowlegeable, Great personalities. THANK YOU Mark Limermore also Mark Campbell!

5
★★★★★

Very professional and knowlegeable, Great personalities. THANK YOU Mark Limermore also Mark Campbell!

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John Sweeney was very easy to work with. He understood we had done a lot of research prior to visiting the dealership, and he did not try to pressure us into a decision. He let the vehicle sell itself by standing on its own merits and value.

5
★★★★★

John Sweeney was very easy to work with. He understood we had done a lot of research prior to visiting the dealership, and he did not try to pressure us into a decision. He let the vehicle sell itself by standing on its own merits and value.

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Great this time, first time not so much

5
★★★★★

Great this time, first time not so much

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bought two trucks from rick for my small business and service was great best buying experience I have ever had

5
★★★★★

bought two trucks from rick for my small business and service was great best buying experience I have ever had

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I had a really great experience at Walt Sweeney Ford. This was my first time there, actually I had not been out to get a vehicle in a while - since I had a bad experience at another dealer a few years ago. I had been applying for a loan on some websites and I did several get calls but everyone was telling me I would get a used car that they had a few to select from... because of my credit/ same story everywhere, when I was contacted I was told to bring in some items like my income and something showing my address and I thought here we go...as thats what they all say ! But I needed a car and to be honest they were the closest...so I went in for my appointment and to my surprise, they sat me down asked what my needs were and what I felt comfortable with as a payment.... long story short I am now driving my NEW 2013 Ford Focus SE and I can afford my monthly payments ! I can say they put in the time and effort until I was satisfied...and this will not be my last time there.. and actually I have sent several friends there that now have new and used cars of thier own.. I cant say enough about how much I loved my visit there..and I usually don't even do reviews but Walt Sweeney Ford deserves a thumbs up!

5
★★★★★

I had a really great experience at Walt Sweeney Ford. This was my first time there, actually I had not been out to get a vehicle in a while - since I had a bad experience at another dealer a few years ago. I had been applying for a loan on some websites and I did several get calls but everyone was telling me I would get a used car that they had a few to select from... because of my credit/ same story everywhere, when I was contacted I was told to bring in some items like my income and something showing my address and I thought here we go...as thats what they all say ! But I needed a car and to be honest they were the closest...so I went in for my appointment and to my surprise, they sat me down asked what my needs were and what I felt comfortable with as a payment.... long story short I am now driving my NEW 2013 Ford Focus SE and I can afford my monthly payments ! I can say they put in the time and effort until I was satisfied...and this will not be my last time there.. and actually I have sent several friends there that now have new and used cars of thier own.. I cant say enough about how much I loved my visit there..and I usually don't even do reviews but Walt Sweeney Ford deserves a thumbs up!

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I had a really great experience at Walt Sweeney Ford. This was my first time there, actually I had not been out to get a vehicle in a while - since I had a bad experience at another dealer a few years ago. I had been applying for a loan

3
★★★★★

I had a really great experience at Walt Sweeney Ford. This was my first time there, actually I had not been out to get a vehicle in a while - since I had a bad experience at another dealer a few years ago. I had been applying for a loan

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Better prices and definately faster service than I expected.. I stopped in for an oil change because I had a coupon but I plan to make Walt Sweeney Ford my regular service shop now. I told them I was on my lunch break and they worked

3
★★★★★

Better prices and definately faster service than I expected.. I stopped in for an oil change because I had a coupon but I plan to make Walt Sweeney Ford my regular service shop now. I told them I was on my lunch break and they worked

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Stopped in with no appt-they got me in as i was going on a trip-did a few minor things and showed me what may need attention in the near future-i put tires on it while i was there -i had already shopped online so i had a good idea of

3
★★★★★

Stopped in with no appt-they got me in as i was going on a trip-did a few minor things and showed me what may need attention in the near future-i put tires on it while i was there -i had already shopped online so i had a good idea of

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This is first time I have gone out on my own to buy a vehicle so I was very cautious. It took a couple trips to the dealership and a lot of phone calls to the bank but Bob was really great to work with. He didn't rush me to make a

3
★★★★★

This is first time I have gone out on my own to buy a vehicle so I was very cautious. It took a couple trips to the dealership and a lot of phone calls to the bank but Bob was really great to work with. He didn't rush me to make a

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I bought my car end of lease from them from another state - I live in California. The sales and finance people didn't tell me I would have to process the paperwork at the DMV myself.

So they sent the paperwork 2 weeks after my registration had already expired and several things were not properly filled out. So I had to pay penalties for the registration being late.

If I had known they were not going to be taking care of the paperwork myself, I would have paid the registration in advance. Plus I had to resend the paperwork to Walt Sweeney again and go back to the DMV one more time at least.

I asked them to comp the penalty costs and they refused.

1
★☆☆☆☆

I bought my car end of lease from them from another state - I live in California. The sales and finance people didn't tell me I would have to process the paperwork at the DMV myself.

So they sent the paperwork 2 weeks after my registration had already expired and several things were not properly filled out. So I had to pay penalties for the registration being late.

If I had known they were not going to be taking care of the paperwork myself, I would have paid the registration in advance. Plus I had to resend the paperwork to Walt Sweeney again and go back to the DMV one more time at least.

I asked them to comp the penalty costs and they refused.

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I bought my car end of lease from them from another state - I live in California.

Their sales and finance people didn't tell me I would have to process the paperwork at the DMV myself.

So they sent the paperwork 2 weeks after my registration had already expired and several things were not properly filled out. So I had to pay penalties for the registration being late.

If I had known they were not going to be taking care of the paperwork, I would have paid the registration in advance. Plus I had to resend the paperwork to Walt Sweeney again and go back to the DMV one more time at least.

I asked them to comp the penalty costs and they refused.

0
★☆☆☆☆

I bought my car end of lease from them from another state - I live in California.

Their sales and finance people didn't tell me I would have to process the paperwork at the DMV myself.

So they sent the paperwork 2 weeks after my registration had already expired and several things were not properly filled out. So I had to pay penalties for the registration being late.

If I had known they were not going to be taking care of the paperwork, I would have paid the registration in advance. Plus I had to resend the paperwork to Walt Sweeney again and go back to the DMV one more time at least.

I asked them to comp the penalty costs and they refused.

Pros: Quick financing

Cons: Lack of communication and flexibiltiy

 

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