Kufner Towing Inc

★★★★☆
  • 3775 Ridge Rd

    Cleveland, OH 44144

    Map & Directions
  • 216-529-3320

About Kufner Towing Inc

Hours
Mon. - Sun. 24 Hours
3.8 20
Hi! Sign in to let us know how Kufner Towing Inc was?
Write a Review
.

Although it did take quite sometime for the tow truck to get to my car the experience was wonderful. I'm from Canton but was picking up my boyfriend from the Cleveland airport when I somehow got a flat tire. My insurance was not open and I

3
★★★★★

Although it did take quite sometime for the tow truck to get to my car the experience was wonderful. I'm from Canton but was picking up my boyfriend from the Cleveland airport when I somehow got a flat tire. My insurance was not open and I

.

This is the 2nd experience I've had with this company. They are the worst, most unprofessional company I've ever dealt with. They are rude, ignorant & completely incompetent. The act like white trash on the phone & in public

3
★★★★★

This is the 2nd experience I've had with this company. They are the worst, most unprofessional company I've ever dealt with. They are rude, ignorant & completely incompetent. The act like white trash on the phone & in public

.

Please do not use these clowns!!!! Please for your own good call anybody else. They gave me receipt for a quoted price of $65.00, then charged my debit card 178.20 Tried to contact them but the owner would not return my call. (coward)..

3
★★★★★

Please do not use these clowns!!!! Please for your own good call anybody else. They gave me receipt for a quoted price of $65.00, then charged my debit card 178.20 Tried to contact them but the owner would not return my call. (coward)..

.

Prompt, Reasonable,Professional. We often use Kufner for our towing needs and are pleased with the price and service
Kevin PUBLIC AUTO WHOLESALERS

3
★★★★★

Prompt, Reasonable,Professional. We often use Kufner for our towing needs and are pleased with the price and service
Kevin PUBLIC AUTO WHOLESALERS

.

Called for a tow truck. What a joke. Dirty, nasty scum! THey damaged my car by towing an AWD like it was nothing. I then did research and the "owner" likes to play cop. He is not a cop, he is an auxilliary. He like to write people

3
★★★★★

Called for a tow truck. What a joke. Dirty, nasty scum! THey damaged my car by towing an AWD like it was nothing. I then did research and the "owner" likes to play cop. He is not a cop, he is an auxilliary. He like to write people

.

My wife and I had a bad experience with Kuffner Towing on 7/18. She was caught in a flash flood and required a tow. After towing the car to our home and paying by check, the driver returned 10 minutes later and demanded another form of

3
★★★★★

My wife and I had a bad experience with Kuffner Towing on 7/18. She was caught in a flash flood and required a tow. After towing the car to our home and paying by check, the driver returned 10 minutes later and demanded another form of

.

was pulled over in lindale by a cop named kufner because of brake light burt out and was told they had to tow my car being unsafe.i asked if i can just have the shop at west 117 just put new lights in seeing we was in there parking lot and was told no that i had to get out of the car,tow truck pulls up and its a kufner truck all i can say is this dont sound right..so $110 dollars for a tow over a $3 light..and when i get to the shop the cop is the owner of the tow company..still i walk back to my car and they have it in a repo lot.these 2 repo guys was cool jump started my car after kufner towing said they dident have anyone there to help so a big thanks to the repo guys so now i get into my car and the radio is missing and someone took a dump in the back seat....is this legal this guy is a cop but not a cop he is a aux police so its a win win if they tow your car and i just found out there are several lindale cops that work at kufners

1
★☆☆☆☆

was pulled over in lindale by a cop named kufner because of brake light burt out and was told they had to tow my car being unsafe.i asked if i can just have the shop at west 117 just put new lights in seeing we was in there parking lot and was told no that i had to get out of the car,tow truck pulls up and its a kufner truck all i can say is this dont sound right..so $110 dollars for a tow over a $3 light..and when i get to the shop the cop is the owner of the tow company..still i walk back to my car and they have it in a repo lot.these 2 repo guys was cool jump started my car after kufner towing said they dident have anyone there to help so a big thanks to the repo guys so now i get into my car and the radio is missing and someone took a dump in the back seat....is this legal this guy is a cop but not a cop he is a aux police so its a win win if they tow your car and i just found out there are several lindale cops that work at kufners

Was this review helpful to you?
Ratings_icons Ratings_icons

.

my car was to be picked up at ten am. after many calls to and from kufner assuring me "its on its way" and "he'll be there in fifteen minutes", the tow truck finally arrived, two hours late. i was told i was gonna be charged by mileage. not sure how a less than ten mile tow wound up to be fifty dollars. way to not communicate within your own company on towing rates. its either a flat rate or by mileage is what i was told.

1
★☆☆☆☆

my car was to be picked up at ten am. after many calls to and from kufner assuring me "its on its way" and "he'll be there in fifteen minutes", the tow truck finally arrived, two hours late. i was told i was gonna be charged by mileage. not sure how a less than ten mile tow wound up to be fifty dollars. way to not communicate within your own company on towing rates. its either a flat rate or by mileage is what i was told.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

my car was to be picked up at ten am. after many calls to and from kufner assuring me "its on its way" and "he'll be there in fifteen minutes", the tow truck finally arrived, two hours late. i was told i was gonna be charged by mileage.

3
★★★★★

my car was to be picked up at ten am. after many calls to and from kufner assuring me "its on its way" and "he'll be there in fifteen minutes", the tow truck finally arrived, two hours late. i was told i was gonna be charged by mileage.

.

He was fast, efficient, friendly and even offered advice. I could not have had a better experience with someone I wasn't even familiar with prior to yesterdays service I ordered. No haggling, no bate and switch, it was all good. Not like other places that quote you $35.00, then try to say it will be $55.00 when you call to set up a pick up.
I had not one, but two places on Madison ave in lakewood, tell me one price then switch to a higher rate, when I called back for the pick up. Don't they suck. I hate game players, I just want honest service and I got it here, so thanks Kufner, your simply the best.

5
★★★★★

He was fast, efficient, friendly and even offered advice. I could not have had a better experience with someone I wasn't even familiar with prior to yesterdays service I ordered. No haggling, no bate and switch, it was all good. Not like other places that quote you $35.00, then try to say it will be $55.00 when you call to set up a pick up.
I had not one, but two places on Madison ave in lakewood, tell me one price then switch to a higher rate, when I called back for the pick up. Don't they suck. I hate game players, I just want honest service and I got it here, so thanks Kufner, your simply the best.

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 1 people found this review helpful.

.

The City of Lakewood clearly has some kind of corrupt deal with these goons. Is this really where the loving City of Lakewood wants to send their tax-paying citizens to pick up their vehicles after a towing?

I understand that it was my fault for getting towed. So I accepted this and after 15 minutes of screaming into a pillow, arranged for a ride to the Lakewood Police dept. where I was informed that after paying THESE fat pig bastards, I would then have to ask my friend to drive me miles away through a war-torn, third-world section of Cleveland to Kufner Towing for a whole new set of fat pig bastards to pay.

Usually when I am entering a place as post-apocalyptic and populated by mouth breathing inbreds as Kufner Towing I address anyone I meet with a genial tone and a watchful eye. I always expect to be dragged off into the back room to be killed in some horrible way with power tools while a leather bound gimp from Pulp Fiction giggles excitedly in the corner. So I watch my exits and try to develop an eye tic that makes me look "crazy".

I can imagine that as bottom feeding scumbags that tow people's cars, Kufner Towing has to deal with irate "customers" taking it out on them every day. So I thought that my level headed approach might garner some mutual respect. I was wrong. They hated me with their every word. I thought they might enjoy taking all of my money for a service I didn't request and treat me with good ol' fashioned indifference. But instead they treated me like I raped their moms (and I'm sort of regretting that I didn't now).

Now let's take a look at their reviews. I'm seeing a pattern here. People that gave them 1 star mention incredible rudeness, negligent handling of the vehicle, terrifying mongrel dogs (yeah, I'm pretty sure that animal has tasted human flesh before), and fear of Deliverance style violations. On the other hand though, the people that gave them 5 stars (other than the very amusing ALL CAPS troll) all attribute these very nice men with heroic acts of service, having nice doggies that "let my 5 year old pet it", and (this is my favorite) "cool looking trucks". Now amidst the spelling errors in these planted reviews is the strange coincidence that each reviewer is eager for us to know that, "Gee, us customer types are just idiots that park illegally all the time with suspended licenses and screws in their tires which we are too cheap to have taken out."
Well, I have a question for Kufner Towing: Is this your opinion of the customers who are paying out their asses to keep food on your table? Maybe next time you could be more neutral with your fake reviews, it would be a little more believable.
Oh, and of course, when I say "the food on your table", I'm referring to the Burger King that your family eats in the car on the way to the Monster Truck rally.

The real reviewer wilgory said it best: "It reminds me that college education is good"
(No offense to non-asshole blue collar workers)

0
★☆☆☆☆

The City of Lakewood clearly has some kind of corrupt deal with these goons. Is this really where the loving City of Lakewood wants to send their tax-paying citizens to pick up their vehicles after a towing?

I understand that it was my fault for getting towed. So I accepted this and after 15 minutes of screaming into a pillow, arranged for a ride to the Lakewood Police dept. where I was informed that after paying THESE fat pig bastards, I would then have to ask my friend to drive me miles away through a war-torn, third-world section of Cleveland to Kufner Towing for a whole new set of fat pig bastards to pay.

Usually when I am entering a place as post-apocalyptic and populated by mouth breathing inbreds as Kufner Towing I address anyone I meet with a genial tone and a watchful eye. I always expect to be dragged off into the back room to be killed in some horrible way with power tools while a leather bound gimp from Pulp Fiction giggles excitedly in the corner. So I watch my exits and try to develop an eye tic that makes me look "crazy".

I can imagine that as bottom feeding scumbags that tow people's cars, Kufner Towing has to deal with irate "customers" taking it out on them every day. So I thought that my level headed approach might garner some mutual respect. I was wrong. They hated me with their every word. I thought they might enjoy taking all of my money for a service I didn't request and treat me with good ol' fashioned indifference. But instead they treated me like I raped their moms (and I'm sort of regretting that I didn't now).

Now let's take a look at their reviews. I'm seeing a pattern here. People that gave them 1 star mention incredible rudeness, negligent handling of the vehicle, terrifying mongrel dogs (yeah, I'm pretty sure that animal has tasted human flesh before), and fear of Deliverance style violations. On the other hand though, the people that gave them 5 stars (other than the very amusing ALL CAPS troll) all attribute these very nice men with heroic acts of service, having nice doggies that "let my 5 year old pet it", and (this is my favorite) "cool looking trucks". Now amidst the spelling errors in these planted reviews is the strange coincidence that each reviewer is eager for us to know that, "Gee, us customer types are just idiots that park illegally all the time with suspended licenses and screws in their tires which we are too cheap to have taken out."
Well, I have a question for Kufner Towing: Is this your opinion of the customers who are paying out their asses to keep food on your table? Maybe next time you could be more neutral with your fake reviews, it would be a little more believable.
Oh, and of course, when I say "the food on your table", I'm referring to the Burger King that your family eats in the car on the way to the Monster Truck rally.

The real reviewer wilgory said it best: "It reminds me that college education is good"
(No offense to non-asshole blue collar workers)

.

THIS PLACE WAS SO COOL. THE DOG WAS EXTREMELY NICE AND THEY LET ME PLAY ON THEIR BASKETBALL HOOP. THE FACILITY WAS EXTREMELY NICE. THE DOG WAS NAMED TYSON AND HE WAS REALLY COOL. KUFNER TOWING EVEN LET ME TAKE A POO IN THE EMPLOYEE BATHROOM! THEY GAVE ME FREE PIGGY BACK RIDES AND AS MUCH SKITTLES AS ONE GUY COULD EAT. THEY LET ME ANSWER THE PHONES FOR A WHILE AND I HELPED THEM OUT. WE THEN WENT TO FLORIDA AND HUNG OUT. WE BUILT A CARDHOUSE THAT WAS SO BIG. WE PLAYED JENGA FOR 7 HOURS. IT WAS SO MUCH FUNN. WE THEN HAD A PARTY FOR ME. I WAS HOME BEFORE SUPPER AND MY FAMILY WAS EXTREMELY HAPPY. I EXTREMELY INSIST YOU VISIT KUFNER TOWING BEFORE YOU DIE.

2
★★★★★

THIS PLACE WAS SO COOL. THE DOG WAS EXTREMELY NICE AND THEY LET ME PLAY ON THEIR BASKETBALL HOOP. THE FACILITY WAS EXTREMELY NICE. THE DOG WAS NAMED TYSON AND HE WAS REALLY COOL. KUFNER TOWING EVEN LET ME TAKE A POO IN THE EMPLOYEE BATHROOM! THEY GAVE ME FREE PIGGY BACK RIDES AND AS MUCH SKITTLES AS ONE GUY COULD EAT. THEY LET ME ANSWER THE PHONES FOR A WHILE AND I HELPED THEM OUT. WE THEN WENT TO FLORIDA AND HUNG OUT. WE BUILT A CARDHOUSE THAT WAS SO BIG. WE PLAYED JENGA FOR 7 HOURS. IT WAS SO MUCH FUNN. WE THEN HAD A PARTY FOR ME. I WAS HOME BEFORE SUPPER AND MY FAMILY WAS EXTREMELY HAPPY. I EXTREMELY INSIST YOU VISIT KUFNER TOWING BEFORE YOU DIE.

Pros: EVERYTHING

Cons: NOTHING

.

I just called this place because my car was towed there due to a snow ban. I recieved a verbal lashing usually reserved for naughty school children in the 18th century; be prepared to guard your emotional loins if you ever plan to speak with someone from kufner towing for more than three seconds. I feel oddly depressed now, like someone just died.

0
★☆☆☆☆

I just called this place because my car was towed there due to a snow ban. I recieved a verbal lashing usually reserved for naughty school children in the 18th century; be prepared to guard your emotional loins if you ever plan to speak with someone from kufner towing for more than three seconds. I feel oddly depressed now, like someone just died.

.

If someone told me that when my car breaks down in Lakewood I would have to deal with mutant rejects from the planet of the apes while their mongrel dog tears something bloody, that looked like it once was a rabbit, to shreds outside their freezing cave of an "office," I would've forgone the experience and called Baker Towing.

If Deliverance was remade by Quentin Tarantino and John Waters, Kufner towing would be a golden talent pool. Unfortunately, the people at Kufner think they know something about cars, or rather know marginally less about everything else, so by default, must have fallen into this service.

Avoid this place at all costs, unless you like your car breaking down to be compounded by a drawn out debacle in which you're put through a horror house of freaks and charged on a whimsical scale likely determined by temperature and probably the alignment of cat bones spattered by snake yolk in a rusy silver pan.

1
★★☆☆☆

If someone told me that when my car breaks down in Lakewood I would have to deal with mutant rejects from the planet of the apes while their mongrel dog tears something bloody, that looked like it once was a rabbit, to shreds outside their freezing cave of an "office," I would've forgone the experience and called Baker Towing.

If Deliverance was remade by Quentin Tarantino and John Waters, Kufner towing would be a golden talent pool. Unfortunately, the people at Kufner think they know something about cars, or rather know marginally less about everything else, so by default, must have fallen into this service.

Avoid this place at all costs, unless you like your car breaking down to be compounded by a drawn out debacle in which you're put through a horror house of freaks and charged on a whimsical scale likely determined by temperature and probably the alignment of cat bones spattered by snake yolk in a rusy silver pan.

Pros: Not far from Cleveland

Cons: Everything else

.

Mud and water inside my car, adjustments to mirror and seats seem to have been made by a angry five-year-old. Radio station changed to country, and it smells like burnt plastic now.

0
★☆☆☆☆

Mud and water inside my car, adjustments to mirror and seats seem to have been made by a angry five-year-old. Radio station changed to country, and it smells like burnt plastic now.

Pros: The car didn't explode.

Cons: The car didn't explode.

.

I was the unfortunate victim of this specific towing service. Not because my new car (of 2 days) just got towed for parking on the street while the pavement of my condo bldg was being re done, but because after just 6 hours of having the car in their custody, one of the Hub caps was not there.
And it was there in the police report when the car got towed.
Its very peculiar that both reviews that recommend this service use the same kinds of words: "respectful", Nice black dog" and "petting the dog". They re obviously done by the same person, and in a very sloppy way too. Just adds to the lack of proficiency these guys have.

0
★☆☆☆☆

I was the unfortunate victim of this specific towing service. Not because my new car (of 2 days) just got towed for parking on the street while the pavement of my condo bldg was being re done, but because after just 6 hours of having the car in their custody, one of the Hub caps was not there.
And it was there in the police report when the car got towed.
Its very peculiar that both reviews that recommend this service use the same kinds of words: "respectful", Nice black dog" and "petting the dog". They re obviously done by the same person, and in a very sloppy way too. Just adds to the lack of proficiency these guys have.

Pros: 24 hour service

Cons: lack of security regarding towed vehicles, as well as lack of responsibility for damage/loss related to vehicles.

.

I recently got my car towed by a local city because I have a suspended license. The vehicle was taken to Kufner Towing. The people that work there are very respectful. The treated me like a long lost friend. They even had this big black dog that was really nice and they even let me play with him. I could not drive my car because of my license situation, so they towed it home for me, and gave me the best price I have'nt seen in years!!!!

2
★★★★★

I recently got my car towed by a local city because I have a suspended license. The vehicle was taken to Kufner Towing. The people that work there are very respectful. The treated me like a long lost friend. They even had this big black dog that was really nice and they even let me play with him. I could not drive my car because of my license situation, so they towed it home for me, and gave me the best price I have'nt seen in years!!!!

Pros: Great service, cool looking trucks, very safe storage lot.

Cons: Don't be like me and drive with a suspended license

.

I recently got my car impounded because I was stupid and parked in a tow away zone. I came out and my car was gone. I saw the impound sign and called in. I was greated very pleasantly over the phone. The guy on the phone gave me my fee and clearly stated cash only. I went to the ATM got the cash and went to get my car. Upon arriving there I was impressed by the facility and the state of the art towing equipment. The people who work there are funny and easy going. They actually made it a pleasant experience! Even their dog was pleasant allowing my 5yr old daughter to pet him. They then took me to my car. They have a huge locked fenced in storage area where my car was safely parked along with the other unfortunate cars that got impounded. Upon getting to my car my tire was flat (because I'm too cheap to get the screw taken out). They even put air in my tire for me! I hope I don't get impounded any time again soon, but I do know this, if I ever need a tow I will call these guys in a heart beat.

2
★★★★★

I recently got my car impounded because I was stupid and parked in a tow away zone. I came out and my car was gone. I saw the impound sign and called in. I was greated very pleasantly over the phone. The guy on the phone gave me my fee and clearly stated cash only. I went to the ATM got the cash and went to get my car. Upon arriving there I was impressed by the facility and the state of the art towing equipment. The people who work there are funny and easy going. They actually made it a pleasant experience! Even their dog was pleasant allowing my 5yr old daughter to pet him. They then took me to my car. They have a huge locked fenced in storage area where my car was safely parked along with the other unfortunate cars that got impounded. Upon getting to my car my tire was flat (because I'm too cheap to get the screw taken out). They even put air in my tire for me! I hope I don't get impounded any time again soon, but I do know this, if I ever need a tow I will call these guys in a heart beat.

Pros: Outstanding customer service and facility

Cons: I hate spending money

.

For an impound lot I found these guys to be very respectful. I originally thought my car had been stolen until I found out that I had been illegally parked. They were able to get my car out quickly and with out incident. A+++

2
★★★★★

For an impound lot I found these guys to be very respectful. I originally thought my car had been stolen until I found out that I had been illegally parked. They were able to get my car out quickly and with out incident. A+++

Pros: For what they deal with they are a cut above the rest

Cons: Impounds are expensive

.

Wow! This place is like an experience from a horror movie. The whole place is covered in dirt and grim, like the employees who won't stop staring at my girlfriend. They scratched my car and when I complained they brought out a huge junkyard Dog who growled and barked while they stood in silence. I'd rather leave my car in their swamp like impound then return to this place. Very unprofessional and threatening over the phone when I asked for a refund because of the scratch the caused. Some horror stories are based on fact, like this one.

0
★☆☆☆☆

Wow! This place is like an experience from a horror movie. The whole place is covered in dirt and grim, like the employees who won't stop staring at my girlfriend. They scratched my car and when I complained they brought out a huge junkyard Dog who growled and barked while they stood in silence. I'd rather leave my car in their swamp like impound then return to this place. Very unprofessional and threatening over the phone when I asked for a refund because of the scratch the caused. Some horror stories are based on fact, like this one.

Pros: It reminds me that college education is good

Cons: These guys probably have criminal records

 

Wait, you're the expert.

If you've been to or used Kufner Towing Inc, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review