Marshall Stepanian Md - East Liverpool Pro Llc

★★★☆☆

About Marshall Stepanian Md - East Liverpool Pro Llc

Categories
  • Ob-Gyn

Health & Medical

Health & Medical
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3.0 2
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I have had a very bad experience with this office. Dr Shannon (Lowery) delivered my son and was great through it. After the delivery I needed surgery and the doctor cancelled. Then it took me over a month to get a reschedule on my surgery. When I finally got it scheduled I had to be seen again. After getting an appointment I was in the office and she had to cancel again due to a delivery (this had happened now three times when she was seeing me) her staff was very rude and didn't care that I was upset or that my time had been wasted (they knew an hour before I got there that they were cancelling me) the doctor came out of her office yelling at me and actually was swearing at me and her staff. There was another patient standing right there! She is being reported to the ethics board and I hope she learns that this is not the way to behave. Also her staff hung up on me when I was trying to rescheule my surgery and I mentioned this to the doctor and she told me my staff does that all the time. So she thinks this is acceptable as well. She is the only OB in town and because of that thinks she has us over a barrel.

1
★☆☆☆☆

I have had a very bad experience with this office. Dr Shannon (Lowery) delivered my son and was great through it. After the delivery I needed surgery and the doctor cancelled. Then it took me over a month to get a reschedule on my surgery. When I finally got it scheduled I had to be seen again. After getting an appointment I was in the office and she had to cancel again due to a delivery (this had happened now three times when she was seeing me) her staff was very rude and didn't care that I was upset or that my time had been wasted (they knew an hour before I got there that they were cancelling me) the doctor came out of her office yelling at me and actually was swearing at me and her staff. There was another patient standing right there! She is being reported to the ethics board and I hope she learns that this is not the way to behave. Also her staff hung up on me when I was trying to rescheule my surgery and I mentioned this to the doctor and she told me my staff does that all the time. So she thinks this is acceptable as well. She is the only OB in town and because of that thinks she has us over a barrel.

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I want to say this is a great Dr. and staff. The office is warm and inviting, the rooms are comfortable. The Dr. is very caring and friendly, she will talk to you one on one in her office before your first visit just to get to know you and introduce herself so that you become a friend to one another other than just a patient. Dr. Lowery (Shannon) recently married took the time to make sure everything was alright with my pregnancy sending me to a specialist and for that my daughter weighing 3 lbs at birth is here today. This business is a 5 star class.

5
★★★★★

I want to say this is a great Dr. and staff. The office is warm and inviting, the rooms are comfortable. The Dr. is very caring and friendly, she will talk to you one on one in her office before your first visit just to get to know you and introduce herself so that you become a friend to one another other than just a patient. Dr. Lowery (Shannon) recently married took the time to make sure everything was alright with my pregnancy sending me to a specialist and for that my daughter weighing 3 lbs at birth is here today. This business is a 5 star class.

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