Oak Grove Healthcare Center 

★★☆☆☆
  • 620 E Water St

    Deshler, OH 43516

    Map & Directions
  • 419-278-6921

About Oak Grove Healthcare Center 

Categories
  • Medical Referral Services
  • Clinics
  • Hospitals
  • Physical Therapists
  • Home Health Care Services
Hours
M-Su 24hr
Special Offer
Serving with Pride
Year Established
  • 1984
2.0 1
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My grandma has been here for several years after she broke her hip and had surgery. Every time we go there, the place smells like urine, like it is never cleaned. I was there one time visiting her and the nurse came in to give her roommate her pills. The nurse left and the roommate threw the pills away. The nurses should be required to stand there and make sure the resident takes the medicine. There are a few nice ones there, but the majority just go to work to put in their time and go home.

PROS:
CONS: Uncaring Staff

2
★★☆☆☆

My grandma has been here for several years after she broke her hip and had surgery. Every time we go there, the place smells like urine, like it is never cleaned. I was there one time visiting her and the nurse came in to give her roommate her pills. The nurse left and the roommate threw the pills away. The nurses should be required to stand there and make sure the resident takes the medicine. There are a few nice ones there, but the majority just go to work to put in their time and go home.

PROS:
CONS: Uncaring Staff

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Business Response:

Joanne, Thank you for the feedback regarding your experience with our nursing facility in 2005. I regret to hear that your experience was a negative one. As I have been a representative of Oak Grove's since 2011, I cannot speak to your experience - I can, however, tell you what has changed since that time. Oak Grove is now owned by a new family owned company - CommuniCare Health Services. This change has refocused the priorities on resident care and professional staff - the results of which can be seen on recent resident and family satisfaction surveys. In our 2011 Resident Satisfaction Survey, Oak Grove received a 93% overall score. Whatever issues there were during your visit in 2005, I can ensure you they have been taken care of. There are no odors when you enter our building. There is also a policy in place regarding nurses being present for medication pass to ensure instances like the one you witnessed do not occur. As we are a small facility, our residents are like family to us, and I take personal responsibility in ensuring that each and every one are well taken care of. I invite you and anyone else reading this to visit our building to see the positive changes that have taken place, as that is the best way to see what Oak Grove Healthcare Center is all about. We take pride in our staff, our care, and being a quality healthcare provider in the Deshler, Ohio area. Jason Cox, Executive Director 419-278-6921

Message from Oak Grove Healthcare Center 

We have a mission at Oak Grove Healthcare Center? to reach out with our hearts and touch the lives of others; to restore health and wellness to those in need of rehabilitation or long-term care; to provide best in-class care and customer service, bringing quality of life to the people we serve. We invite you to come tour our community and see for yourself!

More about Oak Grove Healthcare Center 

Long-Term Care, Rehab to Home, Physical Therapy, Occupational Therapy, Speech Therapy, Outpatient Therapy, Respite Care, Adult Day Care

 

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