Monro Muffler Brake & Service

★☆☆☆☆
  • 543 Nilles Rd

    Fairfield, OH 45014

    Map & Directions
  • 513-857-1080

Automotive

Automotive
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They made my experience very painful. I came in for a basic oil change. The oil change took 90 minutes, even though they told me it would take 45. They gave me a new screw cap without my approval and charged me. They also told me that my car needed serious additional work... a comment you will find in the other reviews also. I have been to other Monro locations that have been decent, though not excellent. This was simply TERRIBLE.

1
★☆☆☆☆

They made my experience very painful. I came in for a basic oil change. The oil change took 90 minutes, even though they told me it would take 45. They gave me a new screw cap without my approval and charged me. They also told me that my car needed serious additional work... a comment you will find in the other reviews also. I have been to other Monro locations that have been decent, though not excellent. This was simply TERRIBLE.

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OMG... they tried to rip me off too. Thier sign had an oil change for $19.99 so i stopped in. Then thier manager said that was an old price and the price is actually #39.99. Then he said they would do a "free inspection" of my car and that it would take 4 hours to do the oil change and inspection.... I felt he was trying to rip me off so I left.

1
★☆☆☆☆

OMG... they tried to rip me off too. Thier sign had an oil change for $19.99 so i stopped in. Then thier manager said that was an old price and the price is actually #39.99. Then he said they would do a "free inspection" of my car and that it would take 4 hours to do the oil change and inspection.... I felt he was trying to rip me off so I left.

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WARNING!!!!
The service center will get you in, then they will "inspect" your car and tell you you need alot of things. They will even do work on your car that you didnt approve of and charge you for it. I took my complaints about them to thier sorporate offices. Do not use this service center if you dont want to be over charged and ripped off

1
★☆☆☆☆

WARNING!!!!
The service center will get you in, then they will "inspect" your car and tell you you need alot of things. They will even do work on your car that you didnt approve of and charge you for it. I took my complaints about them to thier sorporate offices. Do not use this service center if you dont want to be over charged and ripped off

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They have very reasonable oil changes especially with a Reds total run oil change promo in the summer. But every time we brought in a car for an oil change, they would find a myriad of things wrong. The last time I was there they said my brakes were shot. I took it to my trusted mechanic and he said about half the brakes were left. Since then I have never been back, not even for a cheap oil change. But I must have received about 4 postcards warning me if I didn't get the work done, I was putting my family in jeopardy. They have very little business. Now I know why. The quality of work was okay, but just be careful if you go there and get second opinions on any major work.

2
★★☆☆☆

They have very reasonable oil changes especially with a Reds total run oil change promo in the summer. But every time we brought in a car for an oil change, they would find a myriad of things wrong. The last time I was there they said my brakes were shot. I took it to my trusted mechanic and he said about half the brakes were left. Since then I have never been back, not even for a cheap oil change. But I must have received about 4 postcards warning me if I didn't get the work done, I was putting my family in jeopardy. They have very little business. Now I know why. The quality of work was okay, but just be careful if you go there and get second opinions on any major work.

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