Captains Quarters

★★☆☆☆

About Captains Quarters

Categories
  • Children's Clothing Stores
  • Men's Clothing
  • Women's Clothing Stores

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549 S Chillicothe Rd # 5 Aurora, OH

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I called there today to see if they did alterations and the gentleman was very friendly on the phone. But when I got there he was talking to a lady at the counter about personal stuff and I had my two kids, one of them a baby and just stood there waiting to be acknowledged. I am not a forward person so I could have spoken up, but since i was just standing there with a dress and shoes waiting I was really annoyed that he didn't say, oh are you here for the fitting, go ahead and try on the dress. I waited for several minutes while they talked and then i just left. I worked in retail for several years, and if a customer walked in the store we greeted them right away and asked what we could help them with. If we were having a personal conversation especially we stopped what we were doing b/c the customer was more important. If we were with another customer and couldn't break away, then we at least said hello and acknowledged the new customer. Like I said, I could have gone up and interupted their conversation but I shouldn't have to..... and so I'll just go somewhere else and spend my $50 to have the dress altered.

2
★★☆☆☆

I called there today to see if they did alterations and the gentleman was very friendly on the phone. But when I got there he was talking to a lady at the counter about personal stuff and I had my two kids, one of them a baby and just stood there waiting to be acknowledged. I am not a forward person so I could have spoken up, but since i was just standing there with a dress and shoes waiting I was really annoyed that he didn't say, oh are you here for the fitting, go ahead and try on the dress. I waited for several minutes while they talked and then i just left. I worked in retail for several years, and if a customer walked in the store we greeted them right away and asked what we could help them with. If we were having a personal conversation especially we stopped what we were doing b/c the customer was more important. If we were with another customer and couldn't break away, then we at least said hello and acknowledged the new customer. Like I said, I could have gone up and interupted their conversation but I shouldn't have to..... and so I'll just go somewhere else and spend my $50 to have the dress altered.

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