Food Fetchers

★★★★★
  • 11925 Pearl Rd

    Cleveland, OH 44136

    Map & Directions
  • 440-878-1000

Food

Food
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I used to use DeliverMeFood and after a recent snafu - they took forever to deliver the food, didn't notify me and didn't even respond to my complaint - I decided to not give them any more business.

I've ordered from Food Fetchers 3 times

3
★★★★★

I used to use DeliverMeFood and after a recent snafu - they took forever to deliver the food, didn't notify me and didn't even respond to my complaint - I decided to not give them any more business.

I've ordered from Food Fetchers 3 times

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This company is the worst. I ordered and paid for food at 3 pm. The original estimate on the website said I should expect it around 4. I was called at 4 and told it would be at 5 instead. I wasn't really happy, but I said okay. 5

3
★★★★★

This company is the worst. I ordered and paid for food at 3 pm. The original estimate on the website said I should expect it around 4. I was called at 4 and told it would be at 5 instead. I wasn't really happy, but I said okay. 5

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This company is terrible. I placed and paid for an order at 7:00 p.m. The website said it would take 70 minutes to arrive. The confirmation phone call advised that it would be a two hour wait instead. It took over three hours for our food

3
★★★★★

This company is terrible. I placed and paid for an order at 7:00 p.m. The website said it would take 70 minutes to arrive. The confirmation phone call advised that it would be a two hour wait instead. It took over three hours for our food

.

This review is after using food fetchers two times. Both times we were very satisfied. It took a little longer than an hour, but the restaurants we used were about 1/2 hour drive away from our house. The operator was polite and

3
★★★★★

This review is after using food fetchers two times. Both times we were very satisfied. It took a little longer than an hour, but the restaurants we used were about 1/2 hour drive away from our house. The operator was polite and

.

I did not even want to give them the 1 star but you have to in order to publish your review.\r
HORRIBLE CUSTOMER SERVICE!!!! May 19th\r
I did not receive all food items. They also brought the wrong beverages. I called and a very pleasant

3
★★★★★

I did not even want to give them the 1 star but you have to in order to publish your review.\r
HORRIBLE CUSTOMER SERVICE!!!! May 19th\r
I did not receive all food items. They also brought the wrong beverages. I called and a very pleasant

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I used foodfetchers last night. I ordered food at 7:30 hoping to have it within the 70 mins that was stated when I placed the order. At 9:00 I called to see where my order was and was told that the driver had just picked up my food and was

3
★★★★★

I used foodfetchers last night. I ordered food at 7:30 hoping to have it within the 70 mins that was stated when I placed the order. At 9:00 I called to see where my order was and was told that the driver had just picked up my food and was

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It took nearly 2 and a half hours to get Chinese food from Food Fetchers and when we would call to inquire they were rude. Their customer service is in another state somewhere in Iowa. The driver arrived and was rude the whole expierence

3
★★★★★

It took nearly 2 and a half hours to get Chinese food from Food Fetchers and when we would call to inquire they were rude. Their customer service is in another state somewhere in Iowa. The driver arrived and was rude the whole expierence

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I ordered $50 worth of gift certificates in early Dec. as a gift. As they are a local company, I thought I would receive them within 1-2 days. I didn't. I l left for vacation and stopped my mail, thinking they would be in the mail when I got back, they weren't. I called the company asking about them and they said "they are in the mail." (Really 4 weeks later, you are just mailing them?) Another 4 business days and another phone call went by and I still did not receive them. At this point I figured if they can't even mail pieces of paper, how can they deliver hot food so I canceled the order and asked for a refund. That was a week ago, I'm still waiting for the refund to show up on my credit card. If I don't get my $$ back soon, I'm reporting them to BBB.

0
★☆☆☆☆

I ordered $50 worth of gift certificates in early Dec. as a gift. As they are a local company, I thought I would receive them within 1-2 days. I didn't. I l left for vacation and stopped my mail, thinking they would be in the mail when I got back, they weren't. I called the company asking about them and they said "they are in the mail." (Really 4 weeks later, you are just mailing them?) Another 4 business days and another phone call went by and I still did not receive them. At this point I figured if they can't even mail pieces of paper, how can they deliver hot food so I canceled the order and asked for a refund. That was a week ago, I'm still waiting for the refund to show up on my credit card. If I don't get my $$ back soon, I'm reporting them to BBB.

Pros: Nothing

Cons: Do not seem to know how to run a business

 

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