Baer Wheels

★★★★★
  • 3510 N High St

    Columbus, OH 43214

    Map & Directions
  • 614-267-7178

About Baer Wheels

Hours
Sun 12pm-5pm, Mon-Fri 10am-8pm, Sat 10am-6pm
4.5397 63
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I had excellent service, this is the best bike shop in Columbus.

2
★★★★★

I had excellent service, this is the best bike shop in Columbus.

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Steve was very informative, they really took the time to explain things to me, I was very happy when I left there.

2
★★★★★

Steve was very informative, they really took the time to explain things to me, I was very happy when I left there.

.

Clancy helped me when I came in. He was super nice and extremely patient with my indecisiveness. I was in there for almost 2 hours and I greatly appreciate the fact that I was never pressured to purchase anything. In the end, I came home with the perfect bike.

2
★★★★★

Clancy helped me when I came in. He was super nice and extremely patient with my indecisiveness. I was in there for almost 2 hours and I greatly appreciate the fact that I was never pressured to purchase anything. In the end, I came home with the perfect bike.

.

Clancy helped me when I came in. He was super nice and extremely patient with my indecisiveness. I was in there for almost 2 hours and I greatly appreciate the fact that I was never pressured to purchase anything. In the end, I came home with the perfect bike.

5
★★★★★

Clancy helped me when I came in. He was super nice and extremely patient with my indecisiveness. I was in there for almost 2 hours and I greatly appreciate the fact that I was never pressured to purchase anything. In the end, I came home with the perfect bike.

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.

Came into the store and Steve was there to greet me and help. He did a wonderful job and his customer service was on point. He answered all my questions and was very patient with me.

2
★★★★★

Came into the store and Steve was there to greet me and help. He did a wonderful job and his customer service was on point. He answered all my questions and was very patient with me.

.

Came into the store and Steve was there to greet me and help. He did a wonderful job and his customer service was on point. He answered all my questions and was very patient with me.

5
★★★★★

Came into the store and Steve was there to greet me and help. He did a wonderful job and his customer service was on point. He answered all my questions and was very patient with me.

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1 out of 1 people found this review helpful.

.

I always bring my bike here at Baer Wheels before a cycle marathon. The staff always know how to fix the parts on my bike, making them as good as new.

2
★★★★★

I always bring my bike here at Baer Wheels before a cycle marathon. The staff always know how to fix the parts on my bike, making them as good as new.

.

I always bring my bike here at Baer Wheels before a cycle marathon. The staff always know how to fix the parts on my bike, making them as good as new.

5
★★★★★

I always bring my bike here at Baer Wheels before a cycle marathon. The staff always know how to fix the parts on my bike, making them as good as new.

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2 out of 2 people found this review helpful.

.

I've been here twice and both times were great. The first time was to check it out - and a great vibe. I came back and my experience could not have been better. I was happy with the money I spent was more than fair, the staff helpful.

2
★★★★★

I've been here twice and both times were great. The first time was to check it out - and a great vibe. I came back and my experience could not have been better. I was happy with the money I spent was more than fair, the staff helpful.

.

I've been here twice and both times were great. The first time was to check it out - and a great vibe. I came back and my experience could not have been better. I was happy with the money I spent was more than fair, the staff helpful.

5
★★★★★

I've been here twice and both times were great. The first time was to check it out - and a great vibe. I came back and my experience could not have been better. I was happy with the money I spent was more than fair, the staff helpful.

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2 out of 2 people found this review helpful.

.

I am fascinated with Baer Wheels. The selection is incredible. Their work that they can do is amazing. I always leave the shop speechless.

2
★★★★★

I am fascinated with Baer Wheels. The selection is incredible. Their work that they can do is amazing. I always leave the shop speechless.

.

I am fascinated with Baer Wheels. The selection is incredible. Their work that they can do is amazing. I always leave the shop speechless.

5
★★★★★

I am fascinated with Baer Wheels. The selection is incredible. Their work that they can do is amazing. I always leave the shop speechless.

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2 out of 2 people found this review helpful.

.

The staff is very friendly ready to handle any problems you may have. They go out of they way to make you feel at home away from home. Rooms are clean and well maintained.

2
★★★★★

The staff is very friendly ready to handle any problems you may have. They go out of they way to make you feel at home away from home. Rooms are clean and well maintained.

.

This is a nice place to take your bike, Ber wheels is excellent with the bikes, I have a Biria bike and a Trek bike and they do a excellent job whit my bikes. I really recommend this place!!!

2
★★★★★

This is a nice place to take your bike, Ber wheels is excellent with the bikes, I have a Biria bike and a Trek bike and they do a excellent job whit my bikes. I really recommend this place!!!

.

This is a nice place to take your bike, Ber wheels is excellent with the bikes, I have a Biria bike and a Trek bike and they do a excellent job whit my bikes. I really recommend this place!!!

5
★★★★★

This is a nice place to take your bike, Ber wheels is excellent with the bikes, I have a Biria bike and a Trek bike and they do a excellent job whit my bikes. I really recommend this place!!!

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1 out of 1 people found this review helpful.

.

I always return to Baer Wheel to talk with the sales guy, Steve. They all seem to have the best product knowledge of any shop I've found. I also really appreciate Steve's ability to sell effectively without being pushy.

2
★★★★★

I always return to Baer Wheel to talk with the sales guy, Steve. They all seem to have the best product knowledge of any shop I've found. I also really appreciate Steve's ability to sell effectively without being pushy.

.

I always return to Baer Wheel to talk with the sales guy, Steve. They all seem to have the best product knowledge of any shop I've found. I also really appreciate Steve's ability to sell effectively without being pushy.

5
★★★★★

I always return to Baer Wheel to talk with the sales guy, Steve. They all seem to have the best product knowledge of any shop I've found. I also really appreciate Steve's ability to sell effectively without being pushy.

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2 out of 2 people found this review helpful.

.

Our first visit to the store was very great. Steve was very knowledgeable and helpful. We will definitely be back.

2
★★★★★

Our first visit to the store was very great. Steve was very knowledgeable and helpful. We will definitely be back.

.

Our first visit to the store was very great. Steve was very knowledgeable and helpful. We will definitely be back.

5
★★★★★

Our first visit to the store was very great. Steve was very knowledgeable and helpful. We will definitely be back.

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2 out of 2 people found this review helpful.

.

-Knowledge (product) best I've seen, sales ability w/ out pushing.

2
★★★★★

-Knowledge (product) best I've seen, sales ability w/ out pushing.

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-Knowledge (product) best I've seen, sales ability w/ out pushing. .

5
★★★★★

-Knowledge (product) best I've seen, sales ability w/ out pushing. .

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1 out of 1 people found this review helpful.

.

They are very careful to adjustments, mechanical, and personal attention. Good job for over fourteen years.

5
★★★★★

They are very careful to adjustments, mechanical, and personal attention. Good job for over fourteen years.

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2 out of 2 people found this review helpful.

.

This is an independent shop so you won't see the big brands like Specialized and Trek, but if you know your bikes you will be impressed with the brands they carry: Colnago, Bianchi, Masi, Jamis, Seven, Surly, and others. They also carry frames from Soma, Gunnar, Waterford. They can order a lot more than what fits in the store so if you don't see what you are looking for, just ask. Even with all the high end bikes there are some reasonably priced entry-level bikes as well. Overall the prices are in line with what you will find at bike shops throughout the city.

2
★★★★★

This is an independent shop so you won't see the big brands like Specialized and Trek, but if you know your bikes you will be impressed with the brands they carry: Colnago, Bianchi, Masi, Jamis, Seven, Surly, and others. They also carry frames from Soma, Gunnar, Waterford. They can order a lot more than what fits in the store so if you don't see what you are looking for, just ask. Even with all the high end bikes there are some reasonably priced entry-level bikes as well. Overall the prices are in line with what you will find at bike shops throughout the city.

.

This is an independent shop so you won't see the big brands like Specialized and Trek, but if you know your bikes you will be impressed with the brands they carry: Colnago, Bianchi, Masi, Jamis, Seven, Surly, and others. They also carry frames from Soma, Gunnar, Waterford. They can order a lot more than what fits in the store so if you don't see what you are looking for, just ask. Even with all the high end bikes there are some reasonably priced entry-level bikes as well. Overall the prices are in line with what you will find at bike shops throughout the city.

5
★★★★★

This is an independent shop so you won't see the big brands like Specialized and Trek, but if you know your bikes you will be impressed with the brands they carry: Colnago, Bianchi, Masi, Jamis, Seven, Surly, and others. They also carry frames from Soma, Gunnar, Waterford. They can order a lot more than what fits in the store so if you don't see what you are looking for, just ask. Even with all the high end bikes there are some reasonably priced entry-level bikes as well. Overall the prices are in line with what you will find at bike shops throughout the city.

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2 out of 2 people found this review helpful.

.

Bear Wheels is a great addition to the neighborhood and a great bike shop. The service is awesome AND affordable I recommend them to anyone interested in Bicycling whatever your experience or skill level.

2
★★★★★

Bear Wheels is a great addition to the neighborhood and a great bike shop. The service is awesome AND affordable I recommend them to anyone interested in Bicycling whatever your experience or skill level.

.

Bear Wheels is a great addition to the neighborhood and a great bike shop. The service is awesome AND affordable I recommend them to anyone interested in Bicycling whatever your experience or skill level.

5
★★★★★

Bear Wheels is a great addition to the neighborhood and a great bike shop. The service is awesome AND affordable I recommend them to anyone interested in Bicycling whatever your experience or skill level.

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2 out of 2 people found this review helpful.

.

If you do need help with a specific need, part, bicycle, etc, try here. They have small parts in stock that no one else in the city has, saving you shipping on a shim or nut or similar part. All in all, I've had great service here almost every time I've gone in.

2
★★★★★

If you do need help with a specific need, part, bicycle, etc, try here. They have small parts in stock that no one else in the city has, saving you shipping on a shim or nut or similar part. All in all, I've had great service here almost every time I've gone in.

.

If you do need help with a specific need, part, bicycle, etc, try here. They have small parts in stock that no one else in the city has, saving you shipping on a shim or nut or similar part. All in all, I've had great service here almost every time I've gone in.

5
★★★★★

If you do need help with a specific need, part, bicycle, etc, try here. They have small parts in stock that no one else in the city has, saving you shipping on a shim or nut or similar part. All in all, I've had great service here almost every time I've gone in.

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2 out of 2 people found this review helpful.

.

The staff is very knowledgeable and happy to share any information and answer any questions. I enjoy coming here for all my cycling needs and recommend others do the same.

2
★★★★★

The staff is very knowledgeable and happy to share any information and answer any questions. I enjoy coming here for all my cycling needs and recommend others do the same.

.

The staff is very knowledgeable and happy to share any information and answer any questions. I enjoy coming here for all my cycling needs and recommend others do the same.

5
★★★★★

The staff is very knowledgeable and happy to share any information and answer any questions. I enjoy coming here for all my cycling needs and recommend others do the same.

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2 out of 2 people found this review helpful.

.

Best places to get your alignment fixed! Just mention Rush Hour "Victor" sent you and you'll get hooked up! You can tell from their workers that they are honest and there to help you out. Highly recommend.

5
★★★★★

Best places to get your alignment fixed! Just mention Rush Hour "Victor" sent you and you'll get hooked up! You can tell from their workers that they are honest and there to help you out. Highly recommend.

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1 out of 1 people found this review helpful.

.

Appreciate the thorough check on my AC and the explanations of follow up. Thanks!

2
★★★★★

Appreciate the thorough check on my AC and the explanations of follow up. Thanks!

.

Best places to get your alignment fixed! Just mention Rush Hour ""Victor"" sent you and you'll get hooked up! You can tell from their workers that they are honest and there to help you out. Highly recommend.

2
★★★★★

Best places to get your alignment fixed! Just mention Rush Hour ""Victor"" sent you and you'll get hooked up! You can tell from their workers that they are honest and there to help you out. Highly recommend.

.

Appreciate the thorough check on my AC and the explanations of follow up. Thanks!

5
★★★★★

Appreciate the thorough check on my AC and the explanations of follow up. Thanks!

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2 out of 2 people found this review helpful.

.

I actually like taking my bike to Baer Wheels. The staff is knowledgeable and always friendly. I find them to not be pretentious like at some other bike shops in town.

2
★★★★★

I actually like taking my bike to Baer Wheels. The staff is knowledgeable and always friendly. I find them to not be pretentious like at some other bike shops in town.

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I actually like taking my bike to Baer Wheels. The staff is knowledgeable and always friendly. I find them to not be pretentious like at some other bike shops in town.

5
★★★★★

I actually like taking my bike to Baer Wheels. The staff is knowledgeable and always friendly. I find them to not be pretentious like at some other bike shops in town.

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2 out of 2 people found this review helpful.

.

As a cyclist on a really tight budget, I appreciate how the mechanics help me find the most cost effective way to keep my ride running if I need parts or repairs. I have never felt like they tried to push me into buying something new when they felt like they could fix what I already had. One time they even located a serviceable used part from the shop and saved me 2/3 of the cost of a new one.

2
★★★★★

As a cyclist on a really tight budget, I appreciate how the mechanics help me find the most cost effective way to keep my ride running if I need parts or repairs. I have never felt like they tried to push me into buying something new when they felt like they could fix what I already had. One time they even located a serviceable used part from the shop and saved me 2/3 of the cost of a new one.

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I have purchased many bike related items as well as a mountain bike from this shop. While the service can be lacking sometimes the knowledge of the mechanics and Dave, the owner is good. The shop carries alot of high end bikes and components as well as some more affordable brands (Jamis as well as some bianchis). Some people tend to get turned off by the gruffness of the staff but who wouldnt be after dealing with urban fixed gear riding teenagers? If your nice and ask use-full and legitimate questions you'll get service.

2
★★★★★

I have purchased many bike related items as well as a mountain bike from this shop. While the service can be lacking sometimes the knowledge of the mechanics and Dave, the owner is good. The shop carries alot of high end bikes and components as well as some more affordable brands (Jamis as well as some bianchis). Some people tend to get turned off by the gruffness of the staff but who wouldnt be after dealing with urban fixed gear riding teenagers? If your nice and ask use-full and legitimate questions you'll get service.

.

I have purchased many bike related items as well as a mountain bike from this shop. While the service can be lacking sometimes the knowledge of the mechanics and Dave, the owner is good. The shop carries alot of high end bikes and components as well as some more affordable brands (Jamis as well as some bianchis). Some people tend to get turned off by the gruffness of the staff but who wouldnt be after dealing with urban fixed gear riding teenagers? If your nice and ask use-full and legitimate questions you'll get service.

5
★★★★★

I have purchased many bike related items as well as a mountain bike from this shop. While the service can be lacking sometimes the knowledge of the mechanics and Dave, the owner is good. The shop carries alot of high end bikes and components as well as some more affordable brands (Jamis as well as some bianchis). Some people tend to get turned off by the gruffness of the staff but who wouldnt be after dealing with urban fixed gear riding teenagers? If your nice and ask use-full and legitimate questions you'll get service.

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2 out of 2 people found this review helpful.

.

My boyfriend and I are new to road biking and decided it was best to check out a small shop where we could get personal assistance and advice. Right away it was evident that the staff were really pleasant. They answered all of our newbie questions and talked to us like we were people and not dollar signs. In the end, we chose two of the cheapest bikes in the shop, but this did not change their attitude. The owner and two of his employees spent a good hour adjusting our bikes to our specific needs, swapped out accessories for free and took $40 off our total price.I liked that the store was really clean and organized. Excellent experience and I don't regret my purchase.

2
★★★★★

My boyfriend and I are new to road biking and decided it was best to check out a small shop where we could get personal assistance and advice. Right away it was evident that the staff were really pleasant. They answered all of our newbie questions and talked to us like we were people and not dollar signs. In the end, we chose two of the cheapest bikes in the shop, but this did not change their attitude. The owner and two of his employees spent a good hour adjusting our bikes to our specific needs, swapped out accessories for free and took $40 off our total price.I liked that the store was really clean and organized. Excellent experience and I don't regret my purchase.

.

My boyfriend and I are new to road biking and decided it was best to check out a small shop where we could get personal assistance and advice. Right away it was evident that the staff were really pleasant. They answered all of our newbie questions and talked to us like we were people and not dollar signs. In the end, we chose two of the cheapest bikes in the shop, but this did not change their attitude. The owner and two of his employees spent a good hour adjusting our bikes to our specific needs, swapped out accessories for free and took $40 off our total price.I liked that the store was really clean and organized. Excellent experience and I don't regret my purchase.

5
★★★★★

My boyfriend and I are new to road biking and decided it was best to check out a small shop where we could get personal assistance and advice. Right away it was evident that the staff were really pleasant. They answered all of our newbie questions and talked to us like we were people and not dollar signs. In the end, we chose two of the cheapest bikes in the shop, but this did not change their attitude. The owner and two of his employees spent a good hour adjusting our bikes to our specific needs, swapped out accessories for free and took $40 off our total price.I liked that the store was really clean and organized. Excellent experience and I don't regret my purchase.

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2 out of 2 people found this review helpful.

.

Dave at Baer Wheels really took care of my very ""non-pro rider"" needs and made my daughter's birthday a success. Don't believe some of the other reviews you read. It seems someone had a bad day.\n\nI got Dave on the phone first try, told him what I needed and he said he had the salesman available and could order immediately for delivery tomorrow. He then pointed me to his supplier's website and walked me through several options, patiently waiting while i hemmed and hawed a bit before choosing. He didn't even ask me for a deposit, just said he'd call when it was ready.\n\nThe next day when I went to pick the things up, he was on the phone, but gave me a little wave when I walked in and came over as soon as I was done and helped me find a cute horn to go with the grips and streamers. Prices were same or less than what I had seen from other bike shops, including internet sources.\n\nA great experience.

2
★★★★★

Dave at Baer Wheels really took care of my very ""non-pro rider"" needs and made my daughter's birthday a success. Don't believe some of the other reviews you read. It seems someone had a bad day.\n\nI got Dave on the phone first try, told him what I needed and he said he had the salesman available and could order immediately for delivery tomorrow. He then pointed me to his supplier's website and walked me through several options, patiently waiting while i hemmed and hawed a bit before choosing. He didn't even ask me for a deposit, just said he'd call when it was ready.\n\nThe next day when I went to pick the things up, he was on the phone, but gave me a little wave when I walked in and came over as soon as I was done and helped me find a cute horn to go with the grips and streamers. Prices were same or less than what I had seen from other bike shops, including internet sources.\n\nA great experience.

.

I thought that the selection was really great and Dave was just awesome!!!

2
★★★★★

I thought that the selection was really great and Dave was just awesome!!!

.

I was a loyal Baer Wheels customer for 3 years and have given/brought Dave a few thousand dollars worth of business. \n\nAt first, I endured his bad attitude. It was hit or miss. On some days, he was cool, most others he was in a bad mood and made you feel like you were a nuisance. His staff is great, but he has a real attitude. \n\nBut that part didn't bother me. Everyone talks about how great his service is: I asked him to take a crankset off for me and he did in literally 1 minutes while I stood there and charged me $15. Roll did the same thing for free. Now, I don't expect it to be free, but $15 a minute adds up to about $900/hr. \n\nThen I ordered a bottom bracket from him and he didn't call be back until 3 weeks later. His excuse was: ""Sorry your bottom bracket got lost in the shuffle."" \n\nThe last straw was when I brought my bike in to be looked at and it took a week and a half for him to look at it, even though he said that he would look at it the next day. \n\nDave may be knowledgeable, but he doesn't have anything special. So what if he can build a wheel? He isn't the only person who provides that service. There are other local bike shops that can provide the same service.\n\nWhen I went out West, I went to LBS that are like Baer Wheels -established high end shops that is owned by a guy who is very knowledgeable about cycling- and they were cool and very helpful. This made me realize that you don't have to endure someone being a dick to have a great LBS with people who are knowledgeable about cycling. \n\nGo to B1 or Roll:. They have always treated me right.

0
★☆☆☆☆

I was a loyal Baer Wheels customer for 3 years and have given/brought Dave a few thousand dollars worth of business. \n\nAt first, I endured his bad attitude. It was hit or miss. On some days, he was cool, most others he was in a bad mood and made you feel like you were a nuisance. His staff is great, but he has a real attitude. \n\nBut that part didn't bother me. Everyone talks about how great his service is: I asked him to take a crankset off for me and he did in literally 1 minutes while I stood there and charged me $15. Roll did the same thing for free. Now, I don't expect it to be free, but $15 a minute adds up to about $900/hr. \n\nThen I ordered a bottom bracket from him and he didn't call be back until 3 weeks later. His excuse was: ""Sorry your bottom bracket got lost in the shuffle."" \n\nThe last straw was when I brought my bike in to be looked at and it took a week and a half for him to look at it, even though he said that he would look at it the next day. \n\nDave may be knowledgeable, but he doesn't have anything special. So what if he can build a wheel? He isn't the only person who provides that service. There are other local bike shops that can provide the same service.\n\nWhen I went out West, I went to LBS that are like Baer Wheels -established high end shops that is owned by a guy who is very knowledgeable about cycling- and they were cool and very helpful. This made me realize that you don't have to endure someone being a dick to have a great LBS with people who are knowledgeable about cycling. \n\nGo to B1 or Roll:. They have always treated me right.

.

I cannot say enough positive things about my recent experience with Baer wheels. Dave Baer (owner) and Steve Miller were both instrumental in fitting me for a road bike to ride in this years Pelotonia. The bike (a Look), the clip in shoes, the riding shorts and even the food for this 102 mile bike ride were all selected by Dave and Steve ! These guys were the reason I could make it 102 miles !!! Thanks a million, Gary Kinman

2
★★★★★

I cannot say enough positive things about my recent experience with Baer wheels. Dave Baer (owner) and Steve Miller were both instrumental in fitting me for a road bike to ride in this years Pelotonia. The bike (a Look), the clip in shoes, the riding shorts and even the food for this 102 mile bike ride were all selected by Dave and Steve ! These guys were the reason I could make it 102 miles !!! Thanks a million, Gary Kinman

.

I was out for a ride in Clintonville and had to adjust my seat height. I over tightened my seatpost clamp and broke it. After reading all of the bad posts on here I decided to ride over to Baer wheels and see for myself. Dave greeted us as we walked through the door and asked if he could help us with something. I told him that I had broken my seatpost clamp and he asked me to bring the bike in. He stopped working on another bike to fix mine. He replaced the seatpost clamp, my wife used the restroom and we were out of there in less than 5 minutes at a cost of less than$10. He came outside and showed us the air hose and asked if our tires were in need. Also offered an adapter for my presta valves. All in all a great experience. I will definitely go back.

2
★★★★★

I was out for a ride in Clintonville and had to adjust my seat height. I over tightened my seatpost clamp and broke it. After reading all of the bad posts on here I decided to ride over to Baer wheels and see for myself. Dave greeted us as we walked through the door and asked if he could help us with something. I told him that I had broken my seatpost clamp and he asked me to bring the bike in. He stopped working on another bike to fix mine. He replaced the seatpost clamp, my wife used the restroom and we were out of there in less than 5 minutes at a cost of less than$10. He came outside and showed us the air hose and asked if our tires were in need. Also offered an adapter for my presta valves. All in all a great experience. I will definitely go back.

Pros: Lots of cool Masi bikes!

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Bottom Line: the store has great prices, selection, and the employees are extremely knowledgeable. \n\nArguably the best bike store in town. Go to any other bike store in Columbus and the selection is a sixth of what Baer Wheels offers. \n\nI've been in the store over 15 times and never witness or experienced the owner (allegedly ""Dave"") or any other employee acting disrespectful or unprofessional. My impression about Dave is that he is a straight-shooter, but he is by no means rude or disrespectful. Dave has always been very helpful and extremely knowledgeable in questions I have and with purchases I have made. In all honesty, I will take someone that is knowledgeable and honest over an @$$ kisser that knows nothing every time, especially when it comes to bicycles. \n\nI have a difficult time believing these individuals posting these outlandish stories of Dave and Baer Wheels. My assumption is that they are a bit oversensitive and the stories were blown way out of proportion and hold very little validity as written.\n\n\n\n

2
★★★★★

Bottom Line: the store has great prices, selection, and the employees are extremely knowledgeable. \n\nArguably the best bike store in town. Go to any other bike store in Columbus and the selection is a sixth of what Baer Wheels offers. \n\nI've been in the store over 15 times and never witness or experienced the owner (allegedly ""Dave"") or any other employee acting disrespectful or unprofessional. My impression about Dave is that he is a straight-shooter, but he is by no means rude or disrespectful. Dave has always been very helpful and extremely knowledgeable in questions I have and with purchases I have made. In all honesty, I will take someone that is knowledgeable and honest over an @$$ kisser that knows nothing every time, especially when it comes to bicycles. \n\nI have a difficult time believing these individuals posting these outlandish stories of Dave and Baer Wheels. My assumption is that they are a bit oversensitive and the stories were blown way out of proportion and hold very little validity as written.\n\n\n\n

Pros: Great selection, best prices in town, very knowledgeable

Cons: Store is Small

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Bear Wheels has been a fixture in the Columbus cycling world for years. The shop has a relaxed atmosphere where novices and newbies will not feel intimidated by the seemingly endless decisions around bicycle equipment. Dave and his expert staff listen to what you're trying to accomplish and help you do so as economically as possible.

2
★★★★★

Bear Wheels has been a fixture in the Columbus cycling world for years. The shop has a relaxed atmosphere where novices and newbies will not feel intimidated by the seemingly endless decisions around bicycle equipment. Dave and his expert staff listen to what you're trying to accomplish and help you do so as economically as possible.

Pros: Reasonably-priced, rapid repair service.

Cons: Can you parallel park?

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I needed to get some hub cones for my Shimano wheels because one had become pitted. When I called at first, they thought they had the correct part, but it turned out to not be correct. When Dave found out, he immediately went online looking for that or for a complete axle assembly. Since it was the weekend, he couldn't get ahold of anyone, but took my name and number with a promise to call back.\n\nThe following Monday I did hear from him, and he had located the complete axle assembly, which didn't cost that much more than a couple of cones would have cost. I told him I would call back, which I failed to do. The following Friday he called me again and the part was in. He held it for me without even having a deposit and I picked it up on Sunday.\n\nI mentioned to him how pleasantly surprised I was after having read some of the reviews regarding him. He admitted that he says it like it is. He believes the ""pan"" reviews come from the people that don't want to hear his expertise, or have already decided on what they want vs. what they need. In listening to him communicating with other customers, he does know what he is talking about, and his opinion comes from experience. I, for one, will return in the future as needs arise.

2
★★★★★

I needed to get some hub cones for my Shimano wheels because one had become pitted. When I called at first, they thought they had the correct part, but it turned out to not be correct. When Dave found out, he immediately went online looking for that or for a complete axle assembly. Since it was the weekend, he couldn't get ahold of anyone, but took my name and number with a promise to call back.\n\nThe following Monday I did hear from him, and he had located the complete axle assembly, which didn't cost that much more than a couple of cones would have cost. I told him I would call back, which I failed to do. The following Friday he called me again and the part was in. He held it for me without even having a deposit and I picked it up on Sunday.\n\nI mentioned to him how pleasantly surprised I was after having read some of the reviews regarding him. He admitted that he says it like it is. He believes the ""pan"" reviews come from the people that don't want to hear his expertise, or have already decided on what they want vs. what they need. In listening to him communicating with other customers, he does know what he is talking about, and his opinion comes from experience. I, for one, will return in the future as needs arise.

Pros: Deadpan honest

Cons: Not close enough to where I live

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People skills are often lacking but Baer has best variety and expertise in town (if that's what you're looking for).\n\nKudos also for their SagWag presence on lotsa group rides.\n\nSo I take in stride the occasional lapse in medication, and dig the expertise; a trade off I'm (usually) comfortable with. \n\nThanks u guys!

2
★★★★☆

People skills are often lacking but Baer has best variety and expertise in town (if that's what you're looking for).\n\nKudos also for their SagWag presence on lotsa group rides.\n\nSo I take in stride the occasional lapse in medication, and dig the expertise; a trade off I'm (usually) comfortable with. \n\nThanks u guys!

Pros: quality work, knowledgeable staff

Cons: a little stiff with customer service maybe

 

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