Arhaus Furniture - Polaris Towne Center

★★★☆☆
  • 1275 Polaris Pkwy Polaris Towne Center

    Columbus, OH 43240

    Map & Directions
  • 614-847-4279

About Arhaus Furniture - Polaris Towne Center

Categories
  • Furniture Stores
Hours
Monday: 10:00 AM - 09:00 PM
Tuesday: 10:00 AM - 09:00 PM
Wednesday: 10:00 AM - 09:00 PM
Thursday: Closed
Friday: 10:00 AM - 09:00 PM
Saturday: 10:00 AM - 09:00 PM
Sunday: 12:00 PM - 06:00 PM

Home & Garden

Home & Garden
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3.0 2
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I bought a piece and had to leave it at the store until I could pick it up. It was damaged during this time, and I was told "you didn't see it" and I had to take my issue to the regional office before I was treated like it was not my fault and MY issue to deal with. They have repaired the piece at no cost to me, but I will not shop here again after the way I was treated by their staff and management.

0
★☆☆☆☆

I bought a piece and had to leave it at the store until I could pick it up. It was damaged during this time, and I was told "you didn't see it" and I had to take my issue to the regional office before I was treated like it was not my fault and MY issue to deal with. They have repaired the piece at no cost to me, but I will not shop here again after the way I was treated by their staff and management.

Pros: they finally fixed the issue

Cons: I had to argue to get any kind of customer service

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This is a great store, beautiful furniture, really good quality at reasonable prices. We ordered furniture & had a minor problem with one of the pieces, customer service was excellent. We love this store!

2
★★★★★

This is a great store, beautiful furniture, really good quality at reasonable prices. We ordered furniture & had a minor problem with one of the pieces, customer service was excellent. We love this store!

 

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