J Nicole's Day Spa Retreat

★★★★☆
  • 5 W Church St

    Pickerington, OH 43147

    Map & Directions
  • 614-920-1660

About J Nicole's Day Spa Retreat

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Personal Services
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.

I took my mother here for a (very) late Mothers Day present, she had never received a pedicure before so I wanted it to be special and not rushed like you find at a little (ethnic) place.
The staff was incredibly nice and courteous to us and we were very happy with our pedicures! We actually purchased $150 in gift cards when we left because they had them $25.00 off each so we will definitely be going back for more services in the future!!

2
★★★★☆

I took my mother here for a (very) late Mothers Day present, she had never received a pedicure before so I wanted it to be special and not rushed like you find at a little (ethnic) place.
The staff was incredibly nice and courteous to us and we were very happy with our pedicures! We actually purchased $150 in gift cards when we left because they had them $25.00 off each so we will definitely be going back for more services in the future!!

Pros: 60 min pedicures, free coffee, good people!

Cons: None that I know of....

.

This is a great place to go for a haircut or a massage. The service is exceptional and the staff is personable and welcoming to first time visitors.

2
★★★★★

This is a great place to go for a haircut or a massage. The service is exceptional and the staff is personable and welcoming to first time visitors.

Pros: Great service, friendly staff and promt appointments

Cons: none

.

This place is the best kept secret in Columbus. I had a full day of services at J.Nicole's and couldn't be happier. The staff was friendly and professional. I have tried other spas like Charles Penzone and they can not touch the personal service, quality of service and professionalism that I experienced at J.Nicole's. Highly recommended. I will be back often!!

5
★★★★★

This place is the best kept secret in Columbus. I had a full day of services at J.Nicole's and couldn't be happier. The staff was friendly and professional. I have tried other spas like Charles Penzone and they can not touch the personal service, quality of service and professionalism that I experienced at J.Nicole's. Highly recommended. I will be back often!!

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.

I have been going to J Nicole's for a few years for several reasons. The staff is very friendly and courteous. I keep going back because my hair sylist, Mandi, is terrific. I am very particular about my hair and she gets it right every time. Also, Shawna has provided facial services for me as well, and she is terrific.

2
★★★★★

I have been going to J Nicole's for a few years for several reasons. The staff is very friendly and courteous. I keep going back because my hair sylist, Mandi, is terrific. I am very particular about my hair and she gets it right every time. Also, Shawna has provided facial services for me as well, and she is terrific.

.

J Nicole's is top notch!! The staff and service are the best in the Columbus area. Don't pass up a chance to get your hair done here.

2
★★★★★

J Nicole's is top notch!! The staff and service are the best in the Columbus area. Don't pass up a chance to get your hair done here.

Pros: A very attentive salon

Cons: None

.

My bestfriend and I were treated like Queens at JNicole's! I treated my bestfriend Maria who works very hard for OSU and is in Grad School at Ashland University to a pedicure. We were VERY late and were serviced immediately! While drinking our Starbuck's tea we caught up on life and family! The staff was EXCELLENT and we booked our next appointment BEFORE our polish was even dry!

I have been to Charles Penzones and JNicole's is the BEST hands down!

Proud Patron ( and Purdue Boilermaker :)
Tracy N. Anderson
CEO Greater Service, Inc. &
President
Sigma Gamma Rho Sorority, Inc. Delta Omicron Sigma Alumnae Chapter

2
★★★★★

My bestfriend and I were treated like Queens at JNicole's! I treated my bestfriend Maria who works very hard for OSU and is in Grad School at Ashland University to a pedicure. We were VERY late and were serviced immediately! While drinking our Starbuck's tea we caught up on life and family! The staff was EXCELLENT and we booked our next appointment BEFORE our polish was even dry!

I have been to Charles Penzones and JNicole's is the BEST hands down!

Proud Patron ( and Purdue Boilermaker :)
Tracy N. Anderson
CEO Greater Service, Inc. &
President
Sigma Gamma Rho Sorority, Inc. Delta Omicron Sigma Alumnae Chapter

Pros: Wonderful staff!

Cons: 30 minutes from my home but worth the drive!

.

I am new to the Columbus area and have found a new home away from home at J Nicole's. The staff is extremely friendly and is always willing to go the extra mile to accomodate my schedule. I have had hair and spa services there and always had a great time! Highly recomended.

2
★★★★★

I am new to the Columbus area and have found a new home away from home at J Nicole's. The staff is extremely friendly and is always willing to go the extra mile to accomodate my schedule. I have had hair and spa services there and always had a great time! Highly recomended.

Pros: Starbucks coffee!

Cons: Bit of a drive for me...but still worth it.

.

I went in for a massage the other day and couldn't have asked for a better experiance. The associates were gracious and you could tell they took care of each and every customer with a personal touch. A friend recommended I try J. Nicole's for a relaxing massage and she couldn't of recommended a better place. I will recommend it to everyone I know. J. Nicole's is a hidden gem and I hope everyone get's a chance to experiance the luxuries that from a J. Nicole massage. Next up is a hair appt. A+ from me and keep up the good service.

2
★★★★★

I went in for a massage the other day and couldn't have asked for a better experiance. The associates were gracious and you could tell they took care of each and every customer with a personal touch. A friend recommended I try J. Nicole's for a relaxing massage and she couldn't of recommended a better place. I will recommend it to everyone I know. J. Nicole's is a hidden gem and I hope everyone get's a chance to experiance the luxuries that from a J. Nicole massage. Next up is a hair appt. A+ from me and keep up the good service.

.

Took the wife in for a Punkin Facial. She loves these things! The greeter was friendly. The technician was outstanding. Full attention to detail. And I chilled with some Starbucks while I waited. Thumbs Up!

2
★★★★★

Took the wife in for a Punkin Facial. She loves these things! The greeter was friendly. The technician was outstanding. Full attention to detail. And I chilled with some Starbucks while I waited. Thumbs Up!

Pros: Customer Service, Quality Care

Cons: None that I could see

.

Each and every visit to J. Nicole is the same..... friendly associates, great service, catering to my needs, flexible, and very enjoyable. I get my hair done there, massages, pedi, mani, and facials. I've never had a bad experience.

2
★★★★☆

Each and every visit to J. Nicole is the same..... friendly associates, great service, catering to my needs, flexible, and very enjoyable. I get my hair done there, massages, pedi, mani, and facials. I've never had a bad experience.

.

Poor behavior from receptionist,
an unfortunate chain of events.

A satisfactory resolution was made immediately.

Patron

1
★★☆☆☆

Poor behavior from receptionist,
an unfortunate chain of events.

A satisfactory resolution was made immediately.

Patron

Pros: None

Cons: Customer Service

.

A year and a half ago, I moved to Columbus. I have been hopping from salon to salon, trying to find some place that will give me a great haircut - I've finally stopped salon hopping. Brittney at J Nicole's gave me an absolutely beautiful haircut and highlight. I have had so many compliments since getting my hair done at J Nicole's. I would definitely suggest J Nicole's for all your hair care needs. They do an excellent job!

2
★★★★★

A year and a half ago, I moved to Columbus. I have been hopping from salon to salon, trying to find some place that will give me a great haircut - I've finally stopped salon hopping. Brittney at J Nicole's gave me an absolutely beautiful haircut and highlight. I have had so many compliments since getting my hair done at J Nicole's. I would definitely suggest J Nicole's for all your hair care needs. They do an excellent job!

Pros: Beautiful haircuts and highlights

Cons: None

.

I recently went into J.Nicole's for a massage and I must say I have never felt better in my life! I had a ton of questions( as I always do) but she answered them all and made me feel very comfortable! Shelane knew excatly what to do to make my muscles relax & she even showed me stretches afterwords to help with my posture. I am so impressed and can't wait to go back!

2
★★★★★

I recently went into J.Nicole's for a massage and I must say I have never felt better in my life! I had a ton of questions( as I always do) but she answered them all and made me feel very comfortable! Shelane knew excatly what to do to make my muscles relax & she even showed me stretches afterwords to help with my posture. I am so impressed and can't wait to go back!

.

I have been going to J. Nicole's for a couple of years now after switching from another large salon in Columbus. I initially went there only for one service, waxing, but now go there for all of my services. The staff is extremely frinedly and helpful, the place is clean and well organized, and their prices are reasonable!

2
★★★★★

I have been going to J. Nicole's for a couple of years now after switching from another large salon in Columbus. I initially went there only for one service, waxing, but now go there for all of my services. The staff is extremely frinedly and helpful, the place is clean and well organized, and their prices are reasonable!

Pros: Courteous, friendly, helpful staff

Cons: None

.

Just went for salon service for the first time and was very impressed . Very clean, professional salon. My stylist was very professional as well. She's knowledgeable and had great suggestions for a cut.
I plan on going back for color in the next week . I highly suggest Sara to cut/color your hair.

2
★★★★★

Just went for salon service for the first time and was very impressed . Very clean, professional salon. My stylist was very professional as well. She's knowledgeable and had great suggestions for a cut.
I plan on going back for color in the next week . I highly suggest Sara to cut/color your hair.

Pros: professional

Cons: none

.

The staff is very professional! They always have great suggestions for me and my teenage daughter. The spa is very clean and offer a number of great services!

2
★★★★☆

The staff is very professional! They always have great suggestions for me and my teenage daughter. The spa is very clean and offer a number of great services!

Pros: Polite, professional staff!

Cons: None

.

My wife and I are always able to get an appointment whenever we need it. We appreciate the professionalism we're always shown. Loren does a wonderful eyebrow wax. My wife has also gotten her hair cut and colored by Britney and has had a pedicure there and was always satisfied.

2
★★★★☆

My wife and I are always able to get an appointment whenever we need it. We appreciate the professionalism we're always shown. Loren does a wonderful eyebrow wax. My wife has also gotten her hair cut and colored by Britney and has had a pedicure there and was always satisfied.

Pros: good waxing and hair services

Cons: can't think of any

.

I have had pedicures, massages, and facials at J Nicole's Day spa. I have never had a bad experience what so ever! The friendliness of the staff, the variety of treatments available, the ease of being able to make an appointment online have made me a return customer!

2
★★★★★

I have had pedicures, massages, and facials at J Nicole's Day spa. I have never had a bad experience what so ever! The friendliness of the staff, the variety of treatments available, the ease of being able to make an appointment online have made me a return customer!

Pros: friendliness, ease of making online appointments, variety

Cons: ?

.

I got a massage from Shelane last week and it was the most amazing massage I have ever got. And believe me I have got alot! Her technique was unlike anyo other! I can't wait to go back!!!!!!

2
★★★★★

I got a massage from Shelane last week and it was the most amazing massage I have ever got. And believe me I have got alot! Her technique was unlike anyo other! I can't wait to go back!!!!!!

.

Nicole is the worst place ever - I got my long hair straightened - they burnt my hair - then said they were going to trim it alittle - 2 days later when washed about 4" were burnt - went from long to short layered hair :( . Contact with JNicole Management shows that the form with your personal information you fill out and sign has a small text withholding them from responsbililty and stating no refund. They are the most evil spa I have ever visisted - do not care about the customer or how horrible of a job they do.

0
★☆☆☆☆

Nicole is the worst place ever - I got my long hair straightened - they burnt my hair - then said they were going to trim it alittle - 2 days later when washed about 4" were burnt - went from long to short layered hair :( . Contact with JNicole Management shows that the form with your personal information you fill out and sign has a small text withholding them from responsbililty and stating no refund. They are the most evil spa I have ever visisted - do not care about the customer or how horrible of a job they do.

Pros: None

Cons: burnt hair - horrible service and no refunds when they mess

.

I have been here before with a different sylist and had an amazing color and cut. When I went back she was unavailable so they booked me with someone else. I explained that I didn't want light highlights. "I have dark hair) I also explain I wanted them to stay staggered not right down the part. Ugh, the end result was terrible. It was way too light and straight down the middle. Her offer to fix it was to use dark shampoo!! Are you kidding me? I told her NO, that would not work. She then mixed up a different color which she put over the highlights. I could not believe it when I looked at the bill and saw she charged me for the color to fix it!! I will not be going back, I am already looking for a place to fix what she did!

0
★☆☆☆☆

I have been here before with a different sylist and had an amazing color and cut. When I went back she was unavailable so they booked me with someone else. I explained that I didn't want light highlights. "I have dark hair) I also explain I wanted them to stay staggered not right down the part. Ugh, the end result was terrible. It was way too light and straight down the middle. Her offer to fix it was to use dark shampoo!! Are you kidding me? I told her NO, that would not work. She then mixed up a different color which she put over the highlights. I could not believe it when I looked at the bill and saw she charged me for the color to fix it!! I will not be going back, I am already looking for a place to fix what she did!

Cons: Cost does not always match the result

.

I have been a faithful and loyal customer for years. Mostly massages and skin care.
This is the second time in five to seven years that an employee has chosen to move on for themselves and I have been told this employee had been fired.
This is unacceptable and an unethical practice by this salon.
I will not be going back. They should only speak positive of their past employees no matter what happened. Period.
Teresa P

1
★☆☆☆☆

I have been a faithful and loyal customer for years. Mostly massages and skin care.
This is the second time in five to seven years that an employee has chosen to move on for themselves and I have been told this employee had been fired.
This is unacceptable and an unethical practice by this salon.
I will not be going back. They should only speak positive of their past employees no matter what happened. Period.
Teresa P

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.

I experienced 2 bad hair days in one week. My first trip to J Nicoles I was very specific in my haircut request but it wasn't until I went home that night I realized this was a really bad cut. I made another appointment o fix this creation and unfortunately my second cut was much worse. Now I haven't a clue what I should do. I have a huge 3 inch gap of hair missing on my left side and to fix it I am probably going to lose another 4 inches of hair. I have never complained or had problems in the past at other salons. I assumed J Nicoles was a reputable business. I guess it would be ok to have your nails done but do not get your hair cut there.

1
★☆☆☆☆

I experienced 2 bad hair days in one week. My first trip to J Nicoles I was very specific in my haircut request but it wasn't until I went home that night I realized this was a really bad cut. I made another appointment o fix this creation and unfortunately my second cut was much worse. Now I haven't a clue what I should do. I have a huge 3 inch gap of hair missing on my left side and to fix it I am probably going to lose another 4 inches of hair. I have never complained or had problems in the past at other salons. I assumed J Nicoles was a reputable business. I guess it would be ok to have your nails done but do not get your hair cut there.

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.

I had a "friend's" coupon for a facial wax. I broke out very badly but day after day for the past 5 days it has gotten WORSE. I have no less than 50 pimples on the lower half of my face -- chin, jawline, cheeks, lip. I called to see what to do about it and I got some lame-o advice and a "now, if you need anything else call us." I need my skin cleared and my money back!

I've been to spas from British Columbia to Beverly Hills to Chicago and have NEVER experienced a breakout so bad nor such apathy from the salon. I went to J Nicoles when they opened 8 years ago. Now I know why I never went back.

Save your money. There are plenty of other places around.

0
★☆☆☆☆

I had a "friend's" coupon for a facial wax. I broke out very badly but day after day for the past 5 days it has gotten WORSE. I have no less than 50 pimples on the lower half of my face -- chin, jawline, cheeks, lip. I called to see what to do about it and I got some lame-o advice and a "now, if you need anything else call us." I need my skin cleared and my money back!

I've been to spas from British Columbia to Beverly Hills to Chicago and have NEVER experienced a breakout so bad nor such apathy from the salon. I went to J Nicoles when they opened 8 years ago. Now I know why I never went back.

Save your money. There are plenty of other places around.

.

I have to start off by letting the previous critic know that polish is dried faster when oil is applied. Although i can take into consideration that you probably weren't aware of the benefits and simply ended up damaging them yourself. I've recieved several manicures ( ..with numerous technicians) from J.Nicole's and have never encountered this problem. However, if the issue were to present itself, I'm confident the staff at J.Nicole's would be more than glad to help. This goes to show.. you just can't please some people.

2
★★★★★

I have to start off by letting the previous critic know that polish is dried faster when oil is applied. Although i can take into consideration that you probably weren't aware of the benefits and simply ended up damaging them yourself. I've recieved several manicures ( ..with numerous technicians) from J.Nicole's and have never encountered this problem. However, if the issue were to present itself, I'm confident the staff at J.Nicole's would be more than glad to help. This goes to show.. you just can't please some people.

Pros: services are catered to your specific needs.

Cons: booking an appt. they're usually so busy!

.

I love body treatments and pampering, and booked a spa day here with a girlfriend. She'd been here once and had a good facial, while I had never been before, but it sounded cute (it's in a converted house - which sounds FAR more charming than it really is). It was terrible. I had a hot stone massage and a wash and blowout after treatment that were mediocre at best, but the truly awful part was the manicure.

I had a spa manicure that involved exfoliation and paraffin, and was the worst manicure I've ever had - the manicurist refused to trim stray hangnails or dead skin, painted more slowly and clump-ily and smear-ily than my little niece would, and put oil on AFTER the polish, which was a disaster. She tried to remove the polish, as it had made this terrible paste with the oil that just smeared it all over my hands, and it wouldn't come off, and I had an event that night that I had to attend, which I had to attend looking as though I had some sort of disorder (and, really, a month later my nails have still not recovered - I've never had a reaction like this). No adjustment was made to the price at the time (I, of course, had paid before getting my nails painted, as one usually does), and I had to spend a half hour on the phone later with the spa manager to get an adjustment - and it turned out after all the ridiculous discussion about it that she only credited my Visa back with $10. Not the price of the terrible manicure, but she'd credited me for a "polish change." Horrible mess of a spa. Shockingly bad.

0
★☆☆☆☆

I love body treatments and pampering, and booked a spa day here with a girlfriend. She'd been here once and had a good facial, while I had never been before, but it sounded cute (it's in a converted house - which sounds FAR more charming than it really is). It was terrible. I had a hot stone massage and a wash and blowout after treatment that were mediocre at best, but the truly awful part was the manicure.

I had a spa manicure that involved exfoliation and paraffin, and was the worst manicure I've ever had - the manicurist refused to trim stray hangnails or dead skin, painted more slowly and clump-ily and smear-ily than my little niece would, and put oil on AFTER the polish, which was a disaster. She tried to remove the polish, as it had made this terrible paste with the oil that just smeared it all over my hands, and it wouldn't come off, and I had an event that night that I had to attend, which I had to attend looking as though I had some sort of disorder (and, really, a month later my nails have still not recovered - I've never had a reaction like this). No adjustment was made to the price at the time (I, of course, had paid before getting my nails painted, as one usually does), and I had to spend a half hour on the phone later with the spa manager to get an adjustment - and it turned out after all the ridiculous discussion about it that she only credited my Visa back with $10. Not the price of the terrible manicure, but she'd credited me for a "polish change." Horrible mess of a spa. Shockingly bad.

Pros: None

Cons: NEVER EVER get a manicure here.

.

First of all, I am a massage therapist myself. I don't work at J.Nicole's, but that's where I go when I want a fantastic massage. The fact that jqueen79's hair is messed up after a massage means that the therapist gave special attention to massaging the scalp. The scalp and head are where most of your major trigger points are located and giving proper attention to this area is the key to a great massage! However, be warned, messy hair may occour upon completion of the service... rediculous. If you are that concerned about your hair after a massage then fork out the $15 bucks for a finish style. Secondly, Nicole, the owner, is very generous to her clients and the community where she conducts business. She gives complimentary add ons to her regular customers and donates quite a bit of money to the community itself as well as non profit organizations such as those associated with cancer research. I have been a client for 4 years and have nothing but great things to say about Nicole, her staff and her business overall. Also, what would a business be without sales? You have to expect that employees and techs are going to reccomend products to guarentee the quality of their services. And the fact that the products are expensive should be expected. This is not a CVS! This day spa uses the best quality brand name products in their services and retail. They aren't like other spas that buy junk products in bulk, then individually bottle it and put their company name on the bottle just to make a profit. J.Nicole's products are the best in the industry, she orders them from all over the world in an effort to bring the best possible products to her clients. I recommend J.Nicole's to everyone I know, it is fantastic! The personal attention you get there is second to none. jqueen79 simply seems like the type of client that can find fault with any situation for the sake of being dramatic and will never be satisfied no matter how hard anyone tries.

2
★★★★★

First of all, I am a massage therapist myself. I don't work at J.Nicole's, but that's where I go when I want a fantastic massage. The fact that jqueen79's hair is messed up after a massage means that the therapist gave special attention to massaging the scalp. The scalp and head are where most of your major trigger points are located and giving proper attention to this area is the key to a great massage! However, be warned, messy hair may occour upon completion of the service... rediculous. If you are that concerned about your hair after a massage then fork out the $15 bucks for a finish style. Secondly, Nicole, the owner, is very generous to her clients and the community where she conducts business. She gives complimentary add ons to her regular customers and donates quite a bit of money to the community itself as well as non profit organizations such as those associated with cancer research. I have been a client for 4 years and have nothing but great things to say about Nicole, her staff and her business overall. Also, what would a business be without sales? You have to expect that employees and techs are going to reccomend products to guarentee the quality of their services. And the fact that the products are expensive should be expected. This is not a CVS! This day spa uses the best quality brand name products in their services and retail. They aren't like other spas that buy junk products in bulk, then individually bottle it and put their company name on the bottle just to make a profit. J.Nicole's products are the best in the industry, she orders them from all over the world in an effort to bring the best possible products to her clients. I recommend J.Nicole's to everyone I know, it is fantastic! The personal attention you get there is second to none. jqueen79 simply seems like the type of client that can find fault with any situation for the sake of being dramatic and will never be satisfied no matter how hard anyone tries.

Pros: Quality services, Location, Friendly staff with a great sense of humor, Fantastic place!

Cons: Sometimes parking lot is filled. But for good reason.

.

Overall, the sevices at J. Nicole's are very good. It is conveniently located in
Old Downtown Pickerington in a charming, restored vintage home.

Improvements: Tipping should always be discreet. Receptionist should never ask tip amount at counter, in front of other customers and with the service provider present. Recommend customers tip the service provider personally, immediatley following the service, or customers given the option to silently write in their tip amount on their credit card bill. Other drawback, customers pressured to purchase expensive products. Also, after a massage or a facial, hair is expected to be in a state of disarray - staff should avoid calling attention and joking about customer's appearance in front of other custumors and staff.

2
★★★★☆

Overall, the sevices at J. Nicole's are very good. It is conveniently located in
Old Downtown Pickerington in a charming, restored vintage home.

Improvements: Tipping should always be discreet. Receptionist should never ask tip amount at counter, in front of other customers and with the service provider present. Recommend customers tip the service provider personally, immediatley following the service, or customers given the option to silently write in their tip amount on their credit card bill. Other drawback, customers pressured to purchase expensive products. Also, after a massage or a facial, hair is expected to be in a state of disarray - staff should avoid calling attention and joking about customer's appearance in front of other custumors and staff.

Pros: expertise, friendly staff, facilities

Cons: tipping options, pressure sales

 

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