Knight's Ice Cream

★★★☆☆
  • 596 S Cleveland Ave

    Westerville, OH 43081

    Map & Directions
  • 614-890-2353

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My husband & I stopped at Knights Ice Cream tonight (8/22) and planned to use our Westerville South coupon card. The card is valid through 8/31/10, and Knights is one of the participating companies. We were told at the check-out "My boss says we can't accept that." We probably would've saved $1.20, but bad word-of-mouth will lose them a lot more business than $1.20. Customer service clearly is not the focus of Knights Ice Cream, and we'll be visiting Graeters instead on our next ice cream outing.

0
★☆☆☆☆

My husband & I stopped at Knights Ice Cream tonight (8/22) and planned to use our Westerville South coupon card. The card is valid through 8/31/10, and Knights is one of the participating companies. We were told at the check-out "My boss says we can't accept that." We probably would've saved $1.20, but bad word-of-mouth will lose them a lot more business than $1.20. Customer service clearly is not the focus of Knights Ice Cream, and we'll be visiting Graeters instead on our next ice cream outing.

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Went to Knight's Ice Cream in Westerville last night (8/8/09). Used a 20% discount card sold by one of the Westerville school programs which says we can use the card once per visit at Knight's. The worker got out a marker and said, "My boss said I have to do this," as she drew a black line through the Knight's Ice Cream discount information so we can not use the discount on our next visit. (There was no restriction on the card as to how many times the card can be used.) This sent me a negative message - certainly not the message Knight's should be sending. That may have been my last trip to Knight's. While I do enjoy their ice cream, there are other quality ice cream options in Westerville.

1
★★★☆☆

Went to Knight's Ice Cream in Westerville last night (8/8/09). Used a 20% discount card sold by one of the Westerville school programs which says we can use the card once per visit at Knight's. The worker got out a marker and said, "My boss said I have to do this," as she drew a black line through the Knight's Ice Cream discount information so we can not use the discount on our next visit. (There was no restriction on the card as to how many times the card can be used.) This sent me a negative message - certainly not the message Knight's should be sending. That may have been my last trip to Knight's. While I do enjoy their ice cream, there are other quality ice cream options in Westerville.

Pros: Lots of ice cream flavors

Cons: Bad in-store marketing

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Thy have 50 different flavors along with footlong coney. All the ice cream is made by the owner and they taste wonderful. Great place to take kids and relax.

PROS: Home made ice cream
CONS:

4
★★★★☆

Thy have 50 different flavors along with footlong coney. All the ice cream is made by the owner and they taste wonderful. Great place to take kids and relax.

PROS: Home made ice cream
CONS:

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... or anytime. With the coolness and spice of Pumpkin and the icy-chill of Peppermint Stick, you can forget the traditional Warm Pumpkin Pie and Sticky Peppermint Sticks of the Holidays. These versions are already prepared and awaiting a home. These are a must to try!

2
★★★★★

... or anytime. With the coolness and spice of Pumpkin and the icy-chill of Peppermint Stick, you can forget the traditional Warm Pumpkin Pie and Sticky Peppermint Sticks of the Holidays. These versions are already prepared and awaiting a home. These are a must to try!

Pros: Good Value, Variety/Flavors, Take Home Options

Cons: Sometimes Crowded

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Knights ice cream is awesome. it is all homemade and very cheap. $1.50 per scoop. they have 50 different flavors that are all appitizing. if you ever have a hankering for some good ice cream go to Knights on cleveland ave.

2
★★★★★

Knights ice cream is awesome. it is all homemade and very cheap. $1.50 per scoop. they have 50 different flavors that are all appitizing. if you ever have a hankering for some good ice cream go to Knights on cleveland ave.

Pros: Cheap, Not Crowded, Variety

Cons: Need more employees

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My family went to Knight's Ice Cream a while back and ordered three chocolate malts. The lady proceded to make them in styrofoam cups on the shake machine. She punched a hole through one the cups. I told her I wanted a new shake. She said "I fix, I fix" and covered the hole with a piece of scotch tape. I said no I want a new cup and ice cream. She and another lady scraped the ice cream from the cup with the hole into another cup.
Needless to say we walked out with no malts! I do not recommend this place at all!

0
★☆☆☆☆

My family went to Knight's Ice Cream a while back and ordered three chocolate malts. The lady proceded to make them in styrofoam cups on the shake machine. She punched a hole through one the cups. I told her I wanted a new shake. She said "I fix, I fix" and covered the hole with a piece of scotch tape. I said no I want a new cup and ice cream. She and another lady scraped the ice cream from the cup with the hole into another cup.
Needless to say we walked out with no malts! I do not recommend this place at all!

 

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