Mid Ohio Collision Llc

★☆☆☆☆

About Mid Ohio Collision Llc

Categories
  • Auto Body Paint & Repair

Automotive

Automotive
More choices in Columbus:
Resultset_next

Byers Volvo

301 N. Hamilton Road Columbus, OH

Resultset_next

Kraft's Body & Fender Co

600 Greenlawn Ave Columbus, OH

1.0 1
Hi! Sign in to let us know how Mid Ohio Collision Llc was?
Write a Review
.

This started off as a good experience however it went bad and they are not always honest. First they call stating they will provide you with 20% back up to $500 10-14 days after you drive your car off, this is not true. It takes more like a month or two after the repair is complete. My final repair was completed Nov. 11 and they are still giving me the run around and changing their story.

After they had fixed my car I noted the grill was an extremely cheap knock off of the original grill. At no point in time did any one from the company call to let me know the insurer's insurance company was telling them to use cheap parts or I would have requested original manufacturing parts be used. Anyway, I had to request they change it, which took about 2-3 weeks for them to get approval and I had to call constantly. Then I realized they painted it the wrong color, which they agreed to fix. However, it started out I had to find a way to drop off my car and a way to pick it up. Like I messed up! So I explained to them I did not have either and felt they should provide the transportation since it went from them needing my car for an hour, which I would have waited there, to an all day event. The secretary who I was speaking to, mind you I was remaining very nice, went to the manager and stated I was being very rude. Then I did get upset. I let the manager know I was not being rude but it was their fault they needed it all day so why was I being inconvenienced? He proceeded to get loud with me and stated he could find me a ride home but not back. Why at this point did he not call the insurance agent he was working with and get me a one day rental? I did not know who to call from the insurance company for this since he was the one working with them. I stopped arguing and accepted one way and found my own way back.

If you are looking for honest and reliable people this is not the place to go.

1
★☆☆☆☆

This started off as a good experience however it went bad and they are not always honest. First they call stating they will provide you with 20% back up to $500 10-14 days after you drive your car off, this is not true. It takes more like a month or two after the repair is complete. My final repair was completed Nov. 11 and they are still giving me the run around and changing their story.

After they had fixed my car I noted the grill was an extremely cheap knock off of the original grill. At no point in time did any one from the company call to let me know the insurer's insurance company was telling them to use cheap parts or I would have requested original manufacturing parts be used. Anyway, I had to request they change it, which took about 2-3 weeks for them to get approval and I had to call constantly. Then I realized they painted it the wrong color, which they agreed to fix. However, it started out I had to find a way to drop off my car and a way to pick it up. Like I messed up! So I explained to them I did not have either and felt they should provide the transportation since it went from them needing my car for an hour, which I would have waited there, to an all day event. The secretary who I was speaking to, mind you I was remaining very nice, went to the manager and stated I was being very rude. Then I did get upset. I let the manager know I was not being rude but it was their fault they needed it all day so why was I being inconvenienced? He proceeded to get loud with me and stated he could find me a ride home but not back. Why at this point did he not call the insurance agent he was working with and get me a one day rental? I did not know who to call from the insurance company for this since he was the one working with them. I stopped arguing and accepted one way and found my own way back.

If you are looking for honest and reliable people this is not the place to go.

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Mid Ohio Collision Llc, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review