Wedding Joy

★★☆☆☆
  • 2 S State St

    Westerville, OH 43081

    Map & Directions
  • 614-794-3737

About Wedding Joy

Categories
  • Wedding Planners
Details
  • Wedding Supplies

Personal Services

Personal Services
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They misread the bride's surname on the order for the wedding invitations; even when the printer called to question the misspelling, Wedding Joy confirmed the misspelling instead of calling either myself or the bride to confirm. Then, they wanted to charge us for the reprinting and the expedited shipping of the reprinted cards! Poor customer service.

0
★☆☆☆☆

They misread the bride's surname on the order for the wedding invitations; even when the printer called to question the misspelling, Wedding Joy confirmed the misspelling instead of calling either myself or the bride to confirm. Then, they wanted to charge us for the reprinting and the expedited shipping of the reprinted cards! Poor customer service.

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They misread the bride's surname on the order for the wedding invitations; even when the printer called to question the misspelling, Wedding Joy confirmed the misspelling instead of calling either myself or the bride to confirm. Then, they wanted to charge us for the reprinting and the expedited shipping of the reprinted cards! Poor customer service.

1
★☆☆☆☆

They misread the bride's surname on the order for the wedding invitations; even when the printer called to question the misspelling, Wedding Joy confirmed the misspelling instead of calling either myself or the bride to confirm. Then, they wanted to charge us for the reprinting and the expedited shipping of the reprinted cards! Poor customer service.

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It's obvious that Joy doesn't want business - I called wedding joy on two occassions and never received a return call. Their loss.

1
★★★☆☆

It's obvious that Joy doesn't want business - I called wedding joy on two occassions and never received a return call. Their loss.

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If you don't have enough stress while planning your wedding, this is the perfect place. The question is ... Why open a shop if you don't want to take care of your customers? A little courtesy can go far in a business, but lacking even the smallest courtesy can ruin a reputation.

0
★☆☆☆☆

If you don't have enough stress while planning your wedding, this is the perfect place. The question is ... Why open a shop if you don't want to take care of your customers? A little courtesy can go far in a business, but lacking even the smallest courtesy can ruin a reputation.

Pros: not a national chain that can ruin the weddings of thousands of other couples

Cons: location, hours

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My friend contacted wedding joy a year before her wedding. The staffs were nice but they aren't proactive enough. It was a small wedding but they procrastinated and did didn't do enough. There were many little things that the bride (my friend) had to take care of by herself before the wedding day, such as the gift money box, the pillows to kneel on at the altar, the program, the place cards etc. Decorations were very minimum and the flowers weren't in uniform hue as requested/promised. When the reception place was shut down for some safety reasons, 2 months before the wedding, they didn't act fast to find new place. The bride had to drive around town to find a new reception place. The wedding planner didn't stay throughout the rehearsal or the wedding itself. I just feel that my friend didn't get her money's worth from their service.

0
★☆☆☆☆

My friend contacted wedding joy a year before her wedding. The staffs were nice but they aren't proactive enough. It was a small wedding but they procrastinated and did didn't do enough. There were many little things that the bride (my friend) had to take care of by herself before the wedding day, such as the gift money box, the pillows to kneel on at the altar, the program, the place cards etc. Decorations were very minimum and the flowers weren't in uniform hue as requested/promised. When the reception place was shut down for some safety reasons, 2 months before the wedding, they didn't act fast to find new place. The bride had to drive around town to find a new reception place. The wedding planner didn't stay throughout the rehearsal or the wedding itself. I just feel that my friend didn't get her money's worth from their service.

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While deciding where to have our wedding ceremony, I contacted Wedding Joy to inquire about renting chairs, etc. I always got a prompt reply, and she always answered my questions to a "T." Their prices are really good and they seem to have a wide selection of items to rent for weddings. In the end, we didn't need their services, but would use them if we do in the future!

4
★★★★☆

While deciding where to have our wedding ceremony, I contacted Wedding Joy to inquire about renting chairs, etc. I always got a prompt reply, and she always answered my questions to a "T." Their prices are really good and they seem to have a wide selection of items to rent for weddings. In the end, we didn't need their services, but would use them if we do in the future!

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