Brookside Lawn Service Inc.

★★★★☆
  • 6050 Stone Rd Ste A

    Medina, OH 44256

    Map & Directions
  • 330-721-8873

3.75 8
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3
★★★★★

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Id give them an A. I stumbled on this while looking up the phone number for Brookside. Just thought I would ad my comment. I have been impresseed with every step of the service. They started on my property in August of last year. In justy two applications the yard looked great. I just recieved a letter from them offering a discount if I pay for the seasons service upfront.

4
★★★★☆

Id give them an A. I stumbled on this while looking up the phone number for Brookside. Just thought I would ad my comment. I have been impresseed with every step of the service. They started on my property in August of last year. In justy two applications the yard looked great. I just recieved a letter from them offering a discount if I pay for the seasons service upfront.

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I have had a good expirience. Prior to brookside I had tried two large national companies that were pushy and did not have my lawns best interest in mind.

4
★★★★☆

I have had a good expirience. Prior to brookside I had tried two large national companies that were pushy and did not have my lawns best interest in mind.

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I recieved a call at work from Brookside telling me that the lawn guy from a was at my house and there was a smell of gas by my house. They had already called the gas company. The gas company found a leak underground on thier pipe. I am appreciative that there guy went the extra distance! They also do a nice job on the lawn!

5
★★★★★

I recieved a call at work from Brookside telling me that the lawn guy from a was at my house and there was a smell of gas by my house. They had already called the gas company. The gas company found a leak underground on thier pipe. I am appreciative that there guy went the extra distance! They also do a nice job on the lawn!

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Watch out consumers with this company! They get a "C-" for service and
"F" for customer service! If you have a problem with them good
luck--they will not help. Most of the time they will not even call you back
unless it is to order more service.

They charge excessive interest charges also. I had a lot of problems
with the billing not being right. I called them during business hours and
get an answering machine; I would take the time to leave a detailed
message with account information thinking they would fix the
problem--well, next month same problem with a 80% interest charge.
Over and over this would keep happening!

There are 100's of people to plow your snow and many dozens of
companies to fertilize your grass...choose someone else and save your self the
headaches. Brookside Lawn Services failed me and the people on my street with bad service!

1
★☆☆☆☆

Watch out consumers with this company! They get a "C-" for service and
"F" for customer service! If you have a problem with them good
luck--they will not help. Most of the time they will not even call you back
unless it is to order more service.

They charge excessive interest charges also. I had a lot of problems
with the billing not being right. I called them during business hours and
get an answering machine; I would take the time to leave a detailed
message with account information thinking they would fix the
problem--well, next month same problem with a 80% interest charge.
Over and over this would keep happening!

There are 100's of people to plow your snow and many dozens of
companies to fertilize your grass...choose someone else and save your self the
headaches. Brookside Lawn Services failed me and the people on my street with bad service!

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0 out of 1 people found this review helpful.

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We have had Brookside Lawn Service treat our lawn for the past 3 years. I love the information that they leave about the lawn on each visit. Following thier advice and the lawn treatments has made our lawn the nicest on the street. It is not often that you find a company with great service and is easy to deal with!

5
★★★★★

We have had Brookside Lawn Service treat our lawn for the past 3 years. I love the information that they leave about the lawn on each visit. Following thier advice and the lawn treatments has made our lawn the nicest on the street. It is not often that you find a company with great service and is easy to deal with!

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We used them for the plowing of our apartments. It appears that they try to get people to sign long term contracts and then offer poor service when they have you stuck in the contract. And they are litigious - meaning if you have a problem with them, they start talking lawyers right away. So there you are stuck for the next few years with bad service. What type of bad service? They put hardly any salt down, they go through the parking lot with their trucks at high speeds (even with cars in the lot), they don't always come out to plow even when it is snowing a lot (we had maybe 10" one day and they came out in the morning and no one could get into the parking lot that evening because the snow was so high! but they never came back again). When we addressed this situation with them they said because we only called in a few complaints they must have had good service, and mentioned lawyers. So I guess you have to hound them to get good service!!! You might as well do it yourself! Our tenants have had to go find a friends truck to help us plow some days since they didn't come and it was getting bad.

Hope you have a lot of time to hound them if you use their service, and if you're in a contract already - that's too bad because your service will go down and they'll take you to court. So good luck!

1
★☆☆☆☆

We used them for the plowing of our apartments. It appears that they try to get people to sign long term contracts and then offer poor service when they have you stuck in the contract. And they are litigious - meaning if you have a problem with them, they start talking lawyers right away. So there you are stuck for the next few years with bad service. What type of bad service? They put hardly any salt down, they go through the parking lot with their trucks at high speeds (even with cars in the lot), they don't always come out to plow even when it is snowing a lot (we had maybe 10" one day and they came out in the morning and no one could get into the parking lot that evening because the snow was so high! but they never came back again). When we addressed this situation with them they said because we only called in a few complaints they must have had good service, and mentioned lawyers. So I guess you have to hound them to get good service!!! You might as well do it yourself! Our tenants have had to go find a friends truck to help us plow some days since they didn't come and it was getting bad.

Hope you have a lot of time to hound them if you use their service, and if you're in a contract already - that's too bad because your service will go down and they'll take you to court. So good luck!

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Brookside has done our lawn fertilizing or a few years now, with great results. They take the extra step to call ahead so we unlock the back gate, and leave a summary of the service that day with any recommendations. Nice people.

4
★★★★☆

Brookside has done our lawn fertilizing or a few years now, with great results. They take the extra step to call ahead so we unlock the back gate, and leave a summary of the service that day with any recommendations. Nice people.

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0 out of 1 people found this review helpful.

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