Crum & Richards Insurance Agency Inc

★★★☆☆
  • 312 North St

    Caldwell, OH 43724

    Map & Directions
  • 740-732-2358

About Crum & Richards Insurance Agency Inc

Categories
  • Health & Accident Insurance
  • Car Insurance
  • Business Insurance
  • Life Insurance
  • Insurance
Hours
M-W 8:30am-4:30pm, Th 8:30am-12pm, F 8:30am-4:30pm, Sa 9am-12pm, Su Closed
Special Offer
Book a service now!
Emails
  • crumrichins@frognet.net
Year Established
  • 1935
Specialties
  • Auto, Home, LIfe, Bunsiness & Short Term Disability Insurance
Payment Options
  • MasterCard
  • Visa

Insurance

Insurance
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3.0 2
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On 12/28/09 I called on behalf of my sister who had been notified by Mike (? last name) that a claim had been filed against her. While in her presence, I called to gather more information. I was met with unbelievable unprofessionalism. Mike displayed a level of unprofessionalism that was quite astounding. He hung up on me after I questioned him about the accident and requested a copy of the police report. When I called back and explained how unprofessional that was he said, "you pissed me off!", and further stated that "he made more money in a month than I could make my life time. When I stated that I would write a negative review about his conduct and that the call was being recorded, he hung up once again.
I am also an entrepreneur and I completely understand that professionalism and customer service is the foundation of any business. If his attitude and actions is indicative of the way this business is run, I would stay far, far, away!

1
★☆☆☆☆

On 12/28/09 I called on behalf of my sister who had been notified by Mike (? last name) that a claim had been filed against her. While in her presence, I called to gather more information. I was met with unbelievable unprofessionalism. Mike displayed a level of unprofessionalism that was quite astounding. He hung up on me after I questioned him about the accident and requested a copy of the police report. When I called back and explained how unprofessional that was he said, "you pissed me off!", and further stated that "he made more money in a month than I could make my life time. When I stated that I would write a negative review about his conduct and that the call was being recorded, he hung up once again.
I am also an entrepreneur and I completely understand that professionalism and customer service is the foundation of any business. If his attitude and actions is indicative of the way this business is run, I would stay far, far, away!

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Crum and Richards Insurance in Caldwell is the best! We have had insurance with them for many years. They offer excellent handling of claims, awesome customer service and very friendly atmosphere.
Recently we had to file a claim, and they were right on top of it! No long delays and hassels!
I would highly recommend them to anyone needing to find a new agent who is there for you!

5
★★★★★

Crum and Richards Insurance in Caldwell is the best! We have had insurance with them for many years. They offer excellent handling of claims, awesome customer service and very friendly atmosphere.
Recently we had to file a claim, and they were right on top of it! No long delays and hassels!
I would highly recommend them to anyone needing to find a new agent who is there for you!

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Message from Crum & Richards Insurance Agency Inc

At Crum Richards Insurance, we believe you should understand all your options in order to choose policies that provide the coverage you need at rates you can afford because it makes no sense to pay for coverage you do not need; and the best insurance in the world does you no good if the premiums are not affordable. Proudly serving the Southeast, OH area; Crum Richards Insurance has offered the best insurance services since 1935. With many companies to choose from, we can customize a policy for any personal or business need in Caldwell. With over 50 years of experience, our knowledgeable staff is dedicated to serving your needs. Here is a list of them: Jim Crum, agent for over 45 years Mike Crum, agent for over 10 years Lynn Archer, agent for over 31 years Cathy Moore, agent for over 20 years Call today for a free quote on auto, home and life insurance.

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