Charlie's Marathon Svc

★★★★☆
Quality Automotive Parts, Service and Repairs.
  • 4001 S Dixie Dr

    Moraine, OH 45439

    Map & Directions
  • 937-293-3561

Automotive

Automotive
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I had my truck towed to this company on last week by AAA. Once they received the truck I called them to see if they looked at the truck and the gentle men told me it would be $85 to check the truck. I told them okay, go ahead with the

3
★★★★★

I had my truck towed to this company on last week by AAA. Once they received the truck I called them to see if they looked at the truck and the gentle men told me it would be $85 to check the truck. I told them okay, go ahead with the

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I recently took two cars (Hondas) into Charlie's; one for an oil change and one for an oil change, new tires and problem with the car drifting left. They supposedly gave second car an "alignment" and replace some stabilizer part. Brought

3
★★★★★

I recently took two cars (Hondas) into Charlie's; one for an oil change and one for an oil change, new tires and problem with the car drifting left. They supposedly gave second car an "alignment" and replace some stabilizer part. Brought

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i have got to chime in on this first to Pattie f in your post you said you called in cause of a flat tire in that circumstance if you have a spare the driver should put it on that's what its there for and second jbollinger sometimes when

3
★★★★★

i have got to chime in on this first to Pattie f in your post you said you called in cause of a flat tire in that circumstance if you have a spare the driver should put it on that's what its there for and second jbollinger sometimes when

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My Sprinter Van broke down just east of Dayton on September 1st of this year. It was towed to Charlie's #2\r
in Kettering. First of all they did fix the problem but I had\r
to stay two nights in a hotel before the part came from

3
★★★★★

My Sprinter Van broke down just east of Dayton on September 1st of this year. It was towed to Charlie's #2\r
in Kettering. First of all they did fix the problem but I had\r
to stay two nights in a hotel before the part came from

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Worst ever! Went there for an alignment but said could not do, then charged me $15.41 for a front end check. I go there, or should say used to go there, for gas and misc other stuff, but if i'm gonna get charged when no work was done or work i did not ask for, i will take my business elsewhere and suggest you do the same! Support another local business, not this one!

1
★☆☆☆☆

Worst ever! Went there for an alignment but said could not do, then charged me $15.41 for a front end check. I go there, or should say used to go there, for gas and misc other stuff, but if i'm gonna get charged when no work was done or work i did not ask for, i will take my business elsewhere and suggest you do the same! Support another local business, not this one!

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Called AAA for a flat tire. The repairman, serviceman came out (late) from Charlies and when he arrived determined I did not need a tow, yelled why the hell did you call for a tow when you don't need one! He then insisted to put on the donut. Then proceeded to try to humiliate me and suggest I was lying to use a tow! I asked him if he was uncapable of towing as he insisted that I use the donut not knowing I had no transportation back to the house or any of my circumstances. This idiot was rude, abusive and waaaaay out of control for public service. Do not use these jerks! I called AAA to complain and they said a super would call back, which did not happen. I cannot even explain the rudeness of this jerk and the lack of understanding of my circumstances, which wasn't his business to begin with, his job was to tow which is why we have the membership!

0
★☆☆☆☆

Called AAA for a flat tire. The repairman, serviceman came out (late) from Charlies and when he arrived determined I did not need a tow, yelled why the hell did you call for a tow when you don't need one! He then insisted to put on the donut. Then proceeded to try to humiliate me and suggest I was lying to use a tow! I asked him if he was uncapable of towing as he insisted that I use the donut not knowing I had no transportation back to the house or any of my circumstances. This idiot was rude, abusive and waaaaay out of control for public service. Do not use these jerks! I called AAA to complain and they said a super would call back, which did not happen. I cannot even explain the rudeness of this jerk and the lack of understanding of my circumstances, which wasn't his business to begin with, his job was to tow which is why we have the membership!

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I was unfortunate to have a dead battery during my lunch hour, but fortunate enough to have AAA. After contacting AAA a tech from Charlie's Marathon came out and he was extremely courteous, efficient, and helpful. I could not have asked for a better experience in getting my battery and alternator tested and then replaced in less than thirty minutes.\n\nThanks to Charlie's Marathon for sending such a great tech out!

2
★★★★★

I was unfortunate to have a dead battery during my lunch hour, but fortunate enough to have AAA. After contacting AAA a tech from Charlie's Marathon came out and he was extremely courteous, efficient, and helpful. I could not have asked for a better experience in getting my battery and alternator tested and then replaced in less than thirty minutes.\n\nThanks to Charlie's Marathon for sending such a great tech out!

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had car towed by this company-they broke something that was not broken before they towed it-then they claimed they did not do it. cost me $ to get it fixed. rip off artist, liars, and thieves-stay away from here-far away

0
★☆☆☆☆

had car towed by this company-they broke something that was not broken before they towed it-then they claimed they did not do it. cost me $ to get it fixed. rip off artist, liars, and thieves-stay away from here-far away

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This service station is very poorly ran. I had them tow my wifes car for an issue that required a part. According to Dale, the part has come in wrong twice in two days. In the meantime, a family of four is down to one car, and who knows when the will actually get the right part. I called Dale to see what we could do about this and he said he would not do anything. I would have rather spent the extra money at a dealership and had my car back the next day.

0
★☆☆☆☆

This service station is very poorly ran. I had them tow my wifes car for an issue that required a part. According to Dale, the part has come in wrong twice in two days. In the meantime, a family of four is down to one car, and who knows when the will actually get the right part. I called Dale to see what we could do about this and he said he would not do anything. I would have rather spent the extra money at a dealership and had my car back the next day.

Pros: They were open when I needed a tow

Cons: Very poor customer service

 

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