De Vore Roofing LLC

★★★☆☆
Your Cincinnati Roofing and Gutter Installation Contractor
  • 7140 Garden Rd

    Cincinnati, OH 45236

    Map & Directions
  • 513-821-2985

About De Vore Roofing LLC

Categories

Home Construction & Remodeling

Home Construction & Remodeling
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Had gutters put on the front and back of house by De Vore for $900.Two years later after a torrential downpore back gutter ripped off of the house exposing our attic.Called De Vore and was told that they had never had a gutter come down.I told them theres always a first and there was a 5 year warranty.After several calls which got snottier responses i called other companies.St Clair,Deer Park ,McGrath who came out the next day.
Opinions from all ,De Vore hung 250 pounds of gutter with 1 inch of screw depth into supports to hold it up.Cost us $300 for new gutter, still no response from De Vore.Thanks McGrath for good work and great response.

1
★☆☆☆☆

Had gutters put on the front and back of house by De Vore for $900.Two years later after a torrential downpore back gutter ripped off of the house exposing our attic.Called De Vore and was told that they had never had a gutter come down.I told them theres always a first and there was a 5 year warranty.After several calls which got snottier responses i called other companies.St Clair,Deer Park ,McGrath who came out the next day.
Opinions from all ,De Vore hung 250 pounds of gutter with 1 inch of screw depth into supports to hold it up.Cost us $300 for new gutter, still no response from De Vore.Thanks McGrath for good work and great response.

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Business Response:

DeVore Roofing has an A Plus rating with the BBB, A rating with Angies List and on my website over 25 more testimonials. I tried to contact William K by phone and had no success. I then wrote him a letter offering to refund his $300 and still have not heard from him. In my defense of the work we performed for him. After are original phone conversations I did go by to see what the problem was and tried to contact him but got no return phone call. The reason the gutter came down was because the (gutter board) which the gutter was attached to had rusted fasteners and the (gutter board) which is attached to the rafters could not withstand the weight of the heavy downpour. There is no way my employees could know that those fasteners were rusted that badly. Our gutter was still fastened perfectly to the gutter board itself. Furthermore, the rest of the gutters on his house were installed exactly the same way and had no problems. Lastly, I still believe this was a gutter board problem. DeVore Roofing is still willing to reimburse William K. Our goal at DeVore Roofing is to have satisfied customers always and if you check out our website you will find several very happy customer reviews.
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Prior to buying our home in Mason, Dan inspected our roof. He was very knowledgeable, took pictures, and answered all of our questions. After finding faulty workmanship, we had our builder repair several issues. Thanks to DeVore Roofing, I believe we saved huge expenses down the road!

Thanks
Brian and Jamie
Mason, Ohio

5
★★★★★

Prior to buying our home in Mason, Dan inspected our roof. He was very knowledgeable, took pictures, and answered all of our questions. After finding faulty workmanship, we had our builder repair several issues. Thanks to DeVore Roofing, I believe we saved huge expenses down the road!

Thanks
Brian and Jamie
Mason, Ohio

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I did use them and I do not have any complaints about the crew or the roofing work that was done on my home. I do have a problem with Dan Devore, the owner. He continually tried to add charges before and after the job. He also balked at my wanting to pay with a credit card even though he accepts this form of payment. He is rather greedy and unprofessional - he tries to squeeze every last dime out of the customer. I would not use this contractor again.

2
★★☆☆☆

I did use them and I do not have any complaints about the crew or the roofing work that was done on my home. I do have a problem with Dan Devore, the owner. He continually tried to add charges before and after the job. He also balked at my wanting to pay with a credit card even though he accepts this form of payment. He is rather greedy and unprofessional - he tries to squeeze every last dime out of the customer. I would not use this contractor again.

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Business Response:

Reply to customer complaint I am Dan DeVore, owner of DeVore Roofing for 28 years. Josh called the first week of February 2008 to inspect a roof leak in a severely damaged ceiling in a bedroom that had been leaking for some time. I inspected the roof and although it wasn??t very old, there were installation problems. I told him that to fix the problem and guarantee it I would have to replace at least that entire right side of the roof which would cost about $3000. His insurance company suggested to tarp the roof to prevent more damage, which I quoted at $450. I explained that there was a good chance the tarp would stop the leak only temporarily but that a tarp is better than nothing. I didn??t guarantee anything for putting a tarp on his roof because hard winds, heavy rain and other variables could allow water into the house. He didn??t like the cost of a roof replacement and chose to put the tarp on, which we installed. The next time I heard from Josh was when I received a check and a note in the mail 26 days later. The check was for $450 and the note said that he was dissatisfied with the way the tarp was installed because it leaked the very next day. He requested some of his money back. I refunded him $225.

More about De Vore Roofing LLC

Our services include shingles, rubber, wood, metal, slate, and tile roofing. We also offer seamless and box gutters, chimney, skylight, and ventilation systems. Furthermore, with our trained and experienced employees we can do any roof repair or gutter repair needed on your home. Finally, with our roof inspection service and my forty years of experience in the roofing and gutter industry we can provide homeowners and potential home buyers with answers to any questions that might arise.

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