D & D Carpet & Tile

★★★★☆

About D & D Carpet & Tile

Categories
  • Ceramic Tile Contractors
  • Floor Coverings
Details
  • Carpeting

Home & Garden

Home & Garden
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4.0 4
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they were a great help from when we just started all the way to the end. Great sales staff. Family owned, and they don't just try to up sell you. They provide what you need! Wouldn't do business with any other flooring company. very helpful!

5
★★★★★

they were a great help from when we just started all the way to the end. Great sales staff. Family owned, and they don't just try to up sell you. They provide what you need! Wouldn't do business with any other flooring company. very helpful!

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D&D carpet and tile has changed owners and has gone downhill. They are no longer the quality business these other reviewers write about. Their salesman is charming, but they sent installers that were unkempt and scary acting, as in throwing down a full roll of padding in front of me in a hostile manner because I was attempting to vaccuum up sand.

Worst of all, they walked out and left the job undone. Let me be clear: I was left with bare concrete and my furniture was shoved up against the back door and the pads were ripped up. I had to scramble to find an installer myself. They also broke a leg off my desk.

I tried to contact the owner, a Mr. Bud Birch, in vain. He never returned my calls. When they finally contacted my about the unpaid balance (I was hoping for some consideration!!!), they threatened me with a lawsuit if I didn't pay up, refused to pick up the giant roll of unused (and unnecessary) pad, and would do nothing about the broken furniture. Are they even bonded?

I have never been treated so badly by any businsess, ever.

1
★☆☆☆☆

D&D carpet and tile has changed owners and has gone downhill. They are no longer the quality business these other reviewers write about. Their salesman is charming, but they sent installers that were unkempt and scary acting, as in throwing down a full roll of padding in front of me in a hostile manner because I was attempting to vaccuum up sand.

Worst of all, they walked out and left the job undone. Let me be clear: I was left with bare concrete and my furniture was shoved up against the back door and the pads were ripped up. I had to scramble to find an installer myself. They also broke a leg off my desk.

I tried to contact the owner, a Mr. Bud Birch, in vain. He never returned my calls. When they finally contacted my about the unpaid balance (I was hoping for some consideration!!!), they threatened me with a lawsuit if I didn't pay up, refused to pick up the giant roll of unused (and unnecessary) pad, and would do nothing about the broken furniture. Are they even bonded?

I have never been treated so badly by any businsess, ever.

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0 out of 1 people found this review helpful.

.

When re-carpeting our home I shopped everywhere in town. By far, the best customer service, help and selection was from this store. They went beyond the level of duty to make sure we were happy with our tile and carpet selections. I highly recommend them.

5
★★★★★

When re-carpeting our home I shopped everywhere in town. By far, the best customer service, help and selection was from this store. They went beyond the level of duty to make sure we were happy with our tile and carpet selections. I highly recommend them.

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1 out of 2 people found this review helpful.

.

This is a family owned and run business! Their customer service skills will help you determine what best fits your needs. I have purchased carpeting several different times from this retailer. They did not attempt to oversell me. They continue to service me as a customer after the sale. They recommended the carpet layer. I know this business has won bids to replace carpeting on the OU campus. I highly recommend D& D carpet and tile. If they don't have it, they'll find what you want and need.

5
★★★★★

This is a family owned and run business! Their customer service skills will help you determine what best fits your needs. I have purchased carpeting several different times from this retailer. They did not attempt to oversell me. They continue to service me as a customer after the sale. They recommended the carpet layer. I know this business has won bids to replace carpeting on the OU campus. I highly recommend D& D carpet and tile. If they don't have it, they'll find what you want and need.

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1 out of 2 people found this review helpful.

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