Metro Appliances & More

Just to inform everyone who has read this discussion there is a Metro Appliance Service that is in NO WAY affiliated with Metro Builders Supply or the new name of Metro Appliances & More. Please double check who you are writing a review for.

We used Metro for our appplicances for our newly built home. While the actual purchasing was easy and the salesperson was very knowledgeable, the service dept is beyond horrible. You call and are sent to the service dept and no one ever answers so you have to leave a message. No one ever called us back after leaving several voice mails. Once I finally got ahold of a service advisor, I was told that they would be out to look at my microwave between 9:00 am and 1:00 pm. They technician finally showed up at 3:33 pm and still could not fix my microwave. I am currently awaiting parts and I am sure we will start this all over again.....We will never purchase anything from there again..........

I made an appointment with Metro on Monday night for Tuesday 4pm-6pm to repair our Dryer. They were to call 30 minutes ahead of time. The COMPLETELY do not show. At 5:30ish I called Metro because I had missed a call from a Private Number on my mobile - the girl that answered the phone put me on hold and came back to say that none of their technnicians would have called from a private number - When I told her our name and that we hadn't heard from anyone, she only said that they were running late. It is now the following morning and we never heard from a Technician. My husband says that he knows of the folks that own Metro and they are good people, so we were surprised - these things do happen in business, hopefully it isn't a pattern with Metro. Either way, we will not be using them again.

As several reviewers have already said on this web site there is no service after the sale. We purchased all our kitchen appliances here. The microwave broke and it was awful trying to deal with the service department. It took over a month to get a safety latch fixed on the microwave door. I would try and call the service department to try and find out the status of my replacement part and the calls were not returned.When I did speak with someone they were very unprofessional and did not want to be bothered. I will not buy anything from here again or attempt to have any appliance repaired here.

Excellent service. Beautiful show room . I have bought several appliances and Metro is the only place I will ever shop for appliances. Very professional staff with excellent pricing.

I had visited every appliance dealer in the Oklahoma City area. I was told by a friend to go by Metro Builders Supply. They were the most friendly and helpful people I encountered in my search. They beat all the other competitors by HUNDREDS of dollars. They had the product in stock and it was even delivered the very next day. I will be looking to buy more appliances soon and I wont even waste my time going anywhere but Metro Builders. Service after the sale was excellent as well. Highly recommend. A+

Impossible to deal with. Sad to report that I bought a built in oven, range top, dishwasher from them. The prices I received were extremely high, I later learned. The range top and dishwasher looked like they have been previously used, but they claimed they were brand new. The oven looked new. After warranty ended, the latch of the dishwasher broke. They were unwilling to assist with the latent defect. This may be a reputable business for builders who do repeat business, but for the ordinary consumer, they are NOT REPUTABLE. They say that their quoted prices are lower than anyone's in town, that is FALSE.

This is definately the place to go to buy your appliances, when we were in need of replacing our dishwasher we went to metro builders supply and they had several different models at very reasonable prices. We ended up buying our dishwasher here and hadn't had a problem since we have gotten it. The staff is very friendly and helpful and don't try to pressure you into buying anything you don't want.

Like most people when we replace appliances we shop around at every available store to find the best deal. We have used this establishment to purchase our last three items. They are open to the public and have a very largest selection of brands that we have found anywhere. The staff is friendly and knowledgeable about the products that they offer and the prices are great!