Ray-Ward Fine Jewelers

★☆☆☆☆
  • 104 W Main St

    Ardmore, OK 73401

    Map & Directions
  • 580-223-0533

About Ray-Ward Fine Jewelers

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I have called them four times over the past two months about a previous purchase with them. Not once has anyone called me back and each time I left my name and phone number with a live person and a promise that someone would call me back! I should have realized after the first two calls that they never meant to call me back. All I was asking for was an appraisal for insurance purposes.

1
★☆☆☆☆

I have called them four times over the past two months about a previous purchase with them. Not once has anyone called me back and each time I left my name and phone number with a live person and a promise that someone would call me back! I should have realized after the first two calls that they never meant to call me back. All I was asking for was an appraisal for insurance purposes.

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When we got my engagement ring, I wanted rings that had matching wedding bands only. I found one I liked and they said they didn't have the band then but would order it when I was ready for it. Time came when I was ready for it and they kept trying to sell me something they had instore and insisted that there wasn't a band that matched.
Also their warranty requires you to come in every 3 - 4 months for cleaning and inspection but doesn't cover normal wear. So if you walk out the store and bang your hand on the door while leaving and break a prong, too bad, that is normal wear. The only thing it coveres is basically if you get your ring cleaned and walk out the store and the diamond falls out for no apparent reason.

1
★☆☆☆☆

When we got my engagement ring, I wanted rings that had matching wedding bands only. I found one I liked and they said they didn't have the band then but would order it when I was ready for it. Time came when I was ready for it and they kept trying to sell me something they had instore and insisted that there wasn't a band that matched.
Also their warranty requires you to come in every 3 - 4 months for cleaning and inspection but doesn't cover normal wear. So if you walk out the store and bang your hand on the door while leaving and break a prong, too bad, that is normal wear. The only thing it coveres is basically if you get your ring cleaned and walk out the store and the diamond falls out for no apparent reason.

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More about Ray-Ward Fine Jewelers

Ray-Ward Fine Jewelers is locally owned and operated by Jeff Ray, a third generation jeweler. We have been proudly serving Texoma since 1997.

 

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