Moody's Jewelry

★★★☆☆
  • 1137 S Harvard Ave

    Tulsa, OK 74112

    Map & Directions
  • 918-834-3371

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My wife and I have been married for three wonderful years. I decided to use a diamond stone from a family heirloom that has been passed down for generations. I went to Moodys Jewelry to find the perfect wedding band to place it in. One month later I was placing it on her hand. We both agreed we have never seen a more beautiful ring. The problem with the ring, more appropriately the setting, began a little over a year later. We noticed that it sounded as if the stone was rattling. We decided it was best to stop wearing the ring until we could take into a professional at Moodys to correct the problem which they did. After two months of wearing the ring we once again noticed the rattling sound so once again stopped wearing the ring and took it to Moodys for repair. This process of wearing the ring one or two months, hearing the rattling, and taking it into Moodys for repair happened a total of SIX TIMES! After the sixth repair a Moodys employee told my wife even though she could hear the rattling it was safe to continue wearing the ring. One month after this disaster struck! The diamond was gone. We approached Moodys to voice our vexation with their employees who mended instead of fixed the ring on six occasions and the employee who told us there is no conceivable way the stone could fall out. Instead of being met with concern and possible ways to amend the situation we were met with resistance in honoring their warranty. The managers would tell us what we wanted to hear rather than truly try to resolve the situation. Eventually the employees ignored me all together. I have contacted Moodys or left messages on 31 occasions only hearing back a total of 7. My wife also wrote one very heartfelt letter to the owner which we never received any sort of response from. Moodys has ignored my calls, disregarded their responsibility, and neglecting to truly try to help me.

1
★☆☆☆☆

My wife and I have been married for three wonderful years. I decided to use a diamond stone from a family heirloom that has been passed down for generations. I went to Moodys Jewelry to find the perfect wedding band to place it in. One month later I was placing it on her hand. We both agreed we have never seen a more beautiful ring. The problem with the ring, more appropriately the setting, began a little over a year later. We noticed that it sounded as if the stone was rattling. We decided it was best to stop wearing the ring until we could take into a professional at Moodys to correct the problem which they did. After two months of wearing the ring we once again noticed the rattling sound so once again stopped wearing the ring and took it to Moodys for repair. This process of wearing the ring one or two months, hearing the rattling, and taking it into Moodys for repair happened a total of SIX TIMES! After the sixth repair a Moodys employee told my wife even though she could hear the rattling it was safe to continue wearing the ring. One month after this disaster struck! The diamond was gone. We approached Moodys to voice our vexation with their employees who mended instead of fixed the ring on six occasions and the employee who told us there is no conceivable way the stone could fall out. Instead of being met with concern and possible ways to amend the situation we were met with resistance in honoring their warranty. The managers would tell us what we wanted to hear rather than truly try to resolve the situation. Eventually the employees ignored me all together. I have contacted Moodys or left messages on 31 occasions only hearing back a total of 7. My wife also wrote one very heartfelt letter to the owner which we never received any sort of response from. Moodys has ignored my calls, disregarded their responsibility, and neglecting to truly try to help me.

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Moody's is my favorite place to shop...great customer service
and my wife loves her new wedding ring!

5
★★★★★

Moody's is my favorite place to shop...great customer service
and my wife loves her new wedding ring!

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We purchased a Hearts On Fire engagement ring from Moody's and have had a terrible experience. Problems keep happening with the ring - even diamonds falling out! Each time we return it for repair we are terribly disappointed when we pick it up. The quality of their work is terrible and stands out next to the Hearts On Fire original settings. The places on my ring that have been repaired by Moody's look awful. No matter what happens to my ring, it will not be taken back to Moody's for repair. I know they have a good business, but when it comes to one of the most important purchases of our life we have been disgusted and regret purchasing at Moody's.

2
★★☆☆☆

We purchased a Hearts On Fire engagement ring from Moody's and have had a terrible experience. Problems keep happening with the ring - even diamonds falling out! Each time we return it for repair we are terribly disappointed when we pick it up. The quality of their work is terrible and stands out next to the Hearts On Fire original settings. The places on my ring that have been repaired by Moody's look awful. No matter what happens to my ring, it will not be taken back to Moody's for repair. I know they have a good business, but when it comes to one of the most important purchases of our life we have been disgusted and regret purchasing at Moody's.

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Moodys Jewelry is a great place to shop for something sparkly. They are a local business which I love and are so helpful and friendly. The selection is great and I know several people that have gotten engagement rings from here. All of their diamonds are gorgeous. I have also heard that they will match their competitors prices.

3
★★★☆☆

Moodys Jewelry is a great place to shop for something sparkly. They are a local business which I love and are so helpful and friendly. The selection is great and I know several people that have gotten engagement rings from here. All of their diamonds are gorgeous. I have also heard that they will match their competitors prices.

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Great jewelry store, although it is the most popular jewelry store in tulsa, it sells some of the prettiest jewelry, but not at too much of a bargain prices. If you are looking for real quality, you cant go too cheap on diamonds. My sister's fiance got her engagement ring from moody's and she goes in every few weeks to have it cleaned and they are always checking it to make sure it is in tip top condition and if it isnt, they make it. Great store.

5
★★★★★

Great jewelry store, although it is the most popular jewelry store in tulsa, it sells some of the prettiest jewelry, but not at too much of a bargain prices. If you are looking for real quality, you cant go too cheap on diamonds. My sister's fiance got her engagement ring from moody's and she goes in every few weeks to have it cleaned and they are always checking it to make sure it is in tip top condition and if it isnt, they make it. Great store.

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I buy a wedding ring from this jewelry store. They offer free cleaning every three months for a period of three years. That is great deal that they can inspect the ring and the ring is guaranteed for three years. The staff there are knowledge in jewelry and very nice. I high suggest this to everyone.

PROS: good customer service
CONS:

4
★★★★☆

I buy a wedding ring from this jewelry store. They offer free cleaning every three months for a period of three years. That is great deal that they can inspect the ring and the ring is guaranteed for three years. The staff there are knowledge in jewelry and very nice. I high suggest this to everyone.

PROS: good customer service
CONS:

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