Hanks Auto Spa

Went to Hank's for a shampoo and hand wax. There were no other customers, but it still took three hours. When complete, dirt remained inside the door frames, around the wheel wells, and on the front and rear of the vehicle. The attendant explained that they are an "express" detail shop and they don't try to get into every crevice. After further conversation, he explained that his boss told him he was putting too much effort into the detail. That pretty well sums it up for Hank's!

Posted 10/19/09 | Report Abuse

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We went to Hanks Auto Spa and had the "works" done on our car for $100. This was to include, wash, wax, carpet and seat shampoo and cleaning of the interior. They did not get the road tar off (said they didn't have anything that would remove it), there was still scads of pet hair in the back, the windows were not washed on the inside and the seats and arm rests were still filthy. After picking up the vehicle and speaking with someone about it (there was no management on the premises) we were told we could bring the vehicle back for a redo. If they don't have the necessary material to do a good job, nor the inclination to do a good job, why would we want to waste another afternoon waiting? A $100 lesson learned.

Posted 06/19/09 | Report Abuse

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I have gone to Hanks Auto Spa several times! Even though the line may be long, their service is amazing! The automatic carwash ALWAYS makes my car shine like a brand new penny! The free vaccumes are always a plus too!

Posted 03/15/07 | Report Abuse

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