Hanks Auto Spa

★★★☆☆
  • 1325 E Kenosha St

    Broken Arrow, OK 74012

    Map & Directions
  • 918-251-1269

Automotive

Automotive
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These guys are fantastic. I hate sending my wife to get the oil changed or anything else to do with the car because most of these place take advantage of the ladies. My wife came back with a nice little report on the status of our car, the oil changed and all fluids filled and then Hanks have the car a run thru their car wash and vacuums complimentary! My wife was super happy because she didn't feel like they were talking down to her and really did a great job. Thanks Hanks!!

5
★★★★★

These guys are fantastic. I hate sending my wife to get the oil changed or anything else to do with the car because most of these place take advantage of the ladies. My wife came back with a nice little report on the status of our car, the oil changed and all fluids filled and then Hanks have the car a run thru their car wash and vacuums complimentary! My wife was super happy because she didn't feel like they were talking down to her and really did a great job. Thanks Hanks!!

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I'm not even going to waste words. My car is never clean when I leave whether I do the $5 or the $12 wash. I have to re-wash if I want a clean car. The vacuums work half the time.

3
★★★★★

I'm not even going to waste words. My car is never clean when I leave whether I do the $5 or the $12 wash. I have to re-wash if I want a clean car. The vacuums work half the time.

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They said they would "help" me to a fundraiser. No one answers the phone, no answering machine to leave a message. I have no clue who the "Manager" is, everytime it was different. I felt they were intimidated my me when I asked to see the Manager and asked for reports of my fundraiser productivity for the month - they said it was $2.00. They said there was no way to show proof. Who knows how much money they collected from my Memorial Fundraiser. It took 2 days for anyone to call me back, I drove by and found my Poster on the ground and driven over. Horrible service, rude, horseplaying while a customer (I) am waiting. Even asked me "Did you hear what I said when you walked in?" I responded "No." He said, "Good, because I stapled my thumb." Are you serious? There is nothing PROFESSIONAL about this place. I will never go back and would not recommend this place to anyone. I used to love the $5.00 wash and free vaccuum but now after dealing with them on a personal basis for my fundraiser, I will never go back.

1
★☆☆☆☆

They said they would "help" me to a fundraiser. No one answers the phone, no answering machine to leave a message. I have no clue who the "Manager" is, everytime it was different. I felt they were intimidated my me when I asked to see the Manager and asked for reports of my fundraiser productivity for the month - they said it was $2.00. They said there was no way to show proof. Who knows how much money they collected from my Memorial Fundraiser. It took 2 days for anyone to call me back, I drove by and found my Poster on the ground and driven over. Horrible service, rude, horseplaying while a customer (I) am waiting. Even asked me "Did you hear what I said when you walked in?" I responded "No." He said, "Good, because I stapled my thumb." Are you serious? There is nothing PROFESSIONAL about this place. I will never go back and would not recommend this place to anyone. I used to love the $5.00 wash and free vaccuum but now after dealing with them on a personal basis for my fundraiser, I will never go back.

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.

They said they would "help" me to a fundraiser. No one answers the phone, no answering machine to leave a message. I have no clue who the "Manager" is, everytime it was different. I felt they were intimidated my me when I asked to see the Manager and asked for reports of my fundraiser productivity for the month - they said it was $2.00. They said there was no way to show proof. Who knows how much money they collected from my Memorial Fundraiser. It took 2 days for anyone to call me back, I drove by and found my Poster on the ground and driven over. Horrible service, rude, horseplaying while a customer (I) am waiting. Even asked me "Did you hear what I said when you walked in?" I responded "No." He said, "Good, because I stapled my thumb." Are you serious? There is nothing PROFESSIONAL about this place. I will never go back and would not recommend this place to anyone. I used to love the $5.00 wash and free vaccuum but now after dealing with them on a personal basis for my fundraiser, I will never go back.

0
★☆☆☆☆

They said they would "help" me to a fundraiser. No one answers the phone, no answering machine to leave a message. I have no clue who the "Manager" is, everytime it was different. I felt they were intimidated my me when I asked to see the Manager and asked for reports of my fundraiser productivity for the month - they said it was $2.00. They said there was no way to show proof. Who knows how much money they collected from my Memorial Fundraiser. It took 2 days for anyone to call me back, I drove by and found my Poster on the ground and driven over. Horrible service, rude, horseplaying while a customer (I) am waiting. Even asked me "Did you hear what I said when you walked in?" I responded "No." He said, "Good, because I stapled my thumb." Are you serious? There is nothing PROFESSIONAL about this place. I will never go back and would not recommend this place to anyone. I used to love the $5.00 wash and free vaccuum but now after dealing with them on a personal basis for my fundraiser, I will never go back.

Pros: free vaccuum

Cons: SERVICE

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Went to Hank's for a shampoo and hand wax. There were no other customers, but it still took three hours. When complete, dirt remained inside the door frames, around the wheel wells, and on the front and rear of the vehicle. The attendant explained that they are an "express" detail shop and they don't try to get into every crevice. After further conversation, he explained that his boss told him he was putting too much effort into the detail. That pretty well sums it up for Hank's!

1
★☆☆☆☆

Went to Hank's for a shampoo and hand wax. There were no other customers, but it still took three hours. When complete, dirt remained inside the door frames, around the wheel wells, and on the front and rear of the vehicle. The attendant explained that they are an "express" detail shop and they don't try to get into every crevice. After further conversation, he explained that his boss told him he was putting too much effort into the detail. That pretty well sums it up for Hank's!

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We went to Hanks Auto Spa and had the "works" done on our car for $100. This was to include, wash, wax, carpet and seat shampoo and cleaning of the interior. They did not get the road tar off (said they didn't have anything that would remove it), there was still scads of pet hair in the back, the windows were not washed on the inside and the seats and arm rests were still filthy. After picking up the vehicle and speaking with someone about it (there was no management on the premises) we were told we could bring the vehicle back for a redo. If they don't have the necessary material to do a good job, nor the inclination to do a good job, why would we want to waste another afternoon waiting? A $100 lesson learned.

1
★☆☆☆☆

We went to Hanks Auto Spa and had the "works" done on our car for $100. This was to include, wash, wax, carpet and seat shampoo and cleaning of the interior. They did not get the road tar off (said they didn't have anything that would remove it), there was still scads of pet hair in the back, the windows were not washed on the inside and the seats and arm rests were still filthy. After picking up the vehicle and speaking with someone about it (there was no management on the premises) we were told we could bring the vehicle back for a redo. If they don't have the necessary material to do a good job, nor the inclination to do a good job, why would we want to waste another afternoon waiting? A $100 lesson learned.

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I have gone to Hanks Auto Spa several times! Even though the line may be long, their service is amazing! The automatic carwash ALWAYS makes my car shine like a brand new penny! The free vaccumes are always a plus too!

5
★★★★★

I have gone to Hanks Auto Spa several times! Even though the line may be long, their service is amazing! The automatic carwash ALWAYS makes my car shine like a brand new penny! The free vaccumes are always a plus too!

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Message from Hanks Auto Spa

Hank s Express Car Wash (located at Hanks Auto Spa) is owned and operated by one of the original managers of the facility. Stop by for a car wash over the next few weeks to see the changes taking place to restore the car wash to its previously great condition. We would love to hear feedback/criticism as well. It is much quicker and easier to ensure our customers receive what they want, need and paid for when we hear from you.

More about Hanks Auto Spa

We are Broken Arrow's FIRST conveyor car wash and still keeping our community clean. At Hank's Express Car Wash we use only the highest quality soaps, protectants and waxes on your vehicle from names like Rain-X, Black Magic, Lustra and Broken Arrow's own Detail Supply Warehouse.

 

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